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Rated 4.3 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Austin Airport Holiday Inn Express This is a good location and a clean and nice hotel. The staff were pleasant and the room was large. November 11, 2014
Rated 5.0 out of 5.0 by Very comfortable and quite I stayed here because of the closeness to the VA clinic. I was to have a procedure the next morning and the staff was receptive to all my needs. I asked not to be disturbed after the procedure because I needed to sleep off the effects of being put to sleep, not once was I disturbed. The next day the breakfast was great and just what I needed after almost 48 hours of fasting. The staff showed true concern as to my well being before and after the procedure. November 10, 2014
Rated 5.0 out of 5.0 by Extremely comfortable bed! I had never stayed at a Holiday Inn Express before. Very pleased with the comfort of the bed and all the amenities the facility provided. November 9, 2014
Rated 1.0 out of 5.0 very disappointed avoid staying at this hotel. I can not believe hos holiday inn express allows this hotel to use there name November 7, 2014
Rated 5.0 out of 5.0 by Pretty good but building engineers need a little help Because the room inventory in the city was already sold out, I ended up staying miles from where I’d rather be, and in a suite room I hardly needed. Still, this inn was good enough to get the job done. The worst thing wrong with it is beyond their control, and that is the state has the road in front of them hopelessly torn up and traffic is extreme. One can access the back of the hotel pretty easily from Riverside Dr if you just stay completely off Ben White Blvd. One of the notable surprises was no carpet in the rooms. It looks and feels much cleaner than a carpeted one. They had used a pleasantly charcoal colored vinyl flooring which does not have a problem with sound transmitting between the floors. The breakfast was what I have come to expect from this brand, which includes lots of starches, sweet breads, plastic scrambled eggs, bacon, sausage, biscuits and gravy. It all tasted good enough, but the bacon was obviously baked, and crispness completely missing. Overall, it was as good as one will find for free breakfast, and lots better than some brands claiming to have an identical offering. The bathroom vent fan was loud enough to wake the dead, and I was disappointed that asking them to fix it did not get me anything. The local TV channels were suffering from snowy picture, which is a curious thing being the televisions are digital and they have many digital channels to watch. They have a curious airport limousine – a stretched Nissan Leaf – which is a cool thing to look at but looking inside of it yields it’s not the coolest idea for the passengers having to board it. They could have bought two 15-passenger vans for the price the porter told me they paid for that thing, and common sense says it’s not practical at all – it’s just cool. It may be super clean, but it won’t save a dime across the vehicle’s total usable life compared to a van suited for the work. Overall, I’d give them a very good grade, and if I were in the area I’d use them again. The staff was sweet, kind, and accommodating outside of ignoring me about the vent fan. It’s a young building and a good place to stay with a Denny’s next door. It is strangely close to a full service Holiday Inn – maybe 1/3 mile West of it. October 29, 2014
Rated 5.0 out of 5.0 by Better than anticipated I arrived just after Happy Hour ended, but Nora was nice enough to set me up with a beer and some chips and salsa and even chat for a while. When I got to the room, I was pleasantly surprised to see the well laid out room, larger than expected with a nice desk and couch for computer work and relaxing. October 23, 2014
Rated 4.0 out of 5.0 by Airport stay Hotel is nothing fancy but plenty adequate for short term stay. Floors are new and no longer carpet, which is also a plus. Very accessible to airport. October 17, 2014
Rated 5.0 out of 5.0 by Health and Safety Manager I arrived at the property without a reservation on hand, due to last minute itinerary change, yet as I presented my Platinum Card, I found out first hand, that being a Priority Club member, is the best membership out there, "Hands Down!" I've read the Mission Statement, and thought, "well ok". I am so humbled to see that a corporation that states their mission, actually does exist. You it from the associates at the property, the property itself, and the accommodations. Always feel like family is waiting for me.............. October 6, 2014
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