Rated 4.3 out of 5 by 103
Rated 5.0 out of 5.0 by Bellayaya Great place to stay close to the airport
Staff were very pleasant and helpful upon arrival. The rooms do not have carpeting ~ which I liked because the floors looked very clean. The location is very close to the Austin airport and major highways. I would highly recommend this hotel.
January 25, 2015
Rated 4.0 out of 5.0 by Holiday Inners Holiday Inners
The room we stayed in as very comfortable due to its size & the beds & pillows. The only problem was that the bathroom vent contraption on the ceiling made way too much noise so if someone got up to use the bathroom, we all heard it...not good. The other noise was the sounds of other guests coming from outside our room....we think it was because of the large gap under the door to our room.
ON A SUPER POSITIVE NOTE: We had checked out of the hotel & left when we realized my husband was missing his wedding ring. We called the Holiday Inn back & returned to look for it. The front desk staff person & housekeeper stopped what they were doing to help us find my husbands wedding ring & find it, we did! Thank God for the good people working at this Holiday Inn.
January 16, 2015
Rated 5.0 out of 5.0 by Deputy Jon Family Christmas in Texas
Very nice hotel. Clean newer in appearance. Staff helpful and friendly. Shuttle drivers were helpful and friendly. Even construction workers on 2nd floor were friendly.
January 14, 2015
Rated 5.0 out of 5.0 by Jimbjr Breakfast replenishment could have been better
Everything was superb at this property other than the replenishment of the breakfast buffet. I came downstairs the last half hour and the pickings were not great. Staff was A+++++++++++ though.
January 8, 2015
Rated 1.0 out of 5.0 by 37Glorious Needs a lot of improvement
Our first night was very unpleasant. Both the a/c eqpt and restroom exhaust systems were so loud/noisy that we could not literally sleep until the early hours of the morning. We felt like we were not in IHG. Never did I ever had this kind of hotel experience in the past. Not even in the cheapest hotels in the US. The hotel management has to have some kind of maintenance compliance in this respect. I am out of words to properly describe this unusual experience. We had to request for a transfer of room on the 2nd and 3rd night because it was totally unbearable. To add to the unpleasant experience, the room that we got transferred to did not have an exhaust system and did not exactly meet our booking specs. Lastly, the kitchen "chef" was less accomodating with the re-filling of foods.
This location has a long way to go to be compliant with IHG standards.
January 7, 2015
Rated 5.0 out of 5.0 by railroadkid Great room and great price
I was very please with my whole experience at this hotel. it was very clean and comfortable. Would definetly stay here when I am inb the area.
January 3, 2015
Rated 4.0 out of 5.0 by Nvcxert Friendly staff
I stay here frequently and staff greets me by name. Very nice.
December 28, 2014
Rated 5.0 out of 5.0 by Jet Cowboy Great Place to Stay
Good value for the money because it is convenient to Riverside Drive and getting downtown Austin.
December 19, 2014