Rated 3.9 out of 5 by 34
Rated 4.0 out of 5.0 by Brady & Amy Great staff
We couldn't be more pleased with the service we receive from Gemma and Ashley. Each time we come down, about once a month, we are met with smiles in the evening when we check in and smiles in the morning we check out. It's nice to know where we'll be staying each time we come to Austin. Thank you very much and please give these women a pat on the back for a job well done.
Brady and Amy
January 22, 2014
Rated 5.0 out of 5.0 by Cowboy Den Good place to stay
Good place to stay not to fare to the city and not out in the sticks.Plenty of places to eat in the area .
January 6, 2014
Rated 5.0 out of 5.0 by Traveler9945 Comfortable room but....
We have been staying at this hotel for about 3 years at various times of the year. It is convenient, comfortable, and affordable.
The air conditioner was not working very good, the fan did not blow very fast. We just made due because we were settled into our room and it was late before we realized it.
The pillows are getting kind of flat and sheets are getting a little thin. Good idea to replace those as needed.
Will we stay again? VERY Likely!
January 1, 2014
Rated 5.0 out of 5.0 by 1st time visitor pleasant stay
Very pleasant stay, very pleasant staff, enjoyed our stay very much we extended our stay and the staff accomodated our request without any hesitation.
January 1, 2014
Rated 5.0 out of 5.0 by GrammaP Best Hotel in area
I have stayed in this hotel several times while visiting Austin area, as well as others and this is the best deal and location. Right off the interstate, great breakfast, lovely rooms with comfortable beds. They are now my only choice.
December 13, 2013
Rated 1.0 out of 5.0 by RCurry Worn and dated
The rooms are very worn and the decor is from the 70's, outside of the white duvets and bed scarves...
I found a bug with wings on my pillow as I was getting into bed the first night. Yikes! Was told that it was an ant...I don't think so...
The front desk was courteous enough to change our room for the second night and compensate us for the "experience". But for the price, I expected a much nicer atmosphere.
December 3, 2013
Rated 2.0 out of 5.0 by KBrown19 Nothing like I was guaranteed
For Starters my room was not the type of room I was guaranteed even though I called a month in advance to confirm and verify the type of room I wanted. Also it sounded like the floor was going to fall in whenever someone would take a step in our room or the room next door. I am truly disappointed in the way the room was setup and how the front desk did nothing to remedy the situation besides saying "it is suppose to have a door between the bedrrom and living area", as if I wasn't aware of what the room was suppose to be like. I would not have stayed at this particular hotel if I weren't using points for those nights. This place will receive no recommendations from me.
November 13, 2013
Rated 2.0 out of 5.0 by ReginaO Non smoking room
I reserved two non smoking rooms and the rooms had a smoke smell that fabreez could not mask. Beds and bathroom were not as nice as other holiday inn expresses I have stayed in.
October 25, 2013