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Rated 4.1 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by Great Experience Needed a place to stay after deciding to spend the night in North Austin. Check-in was fast and east and we had no problems while here. We will definitely stay here again when in the area! September 27, 2014
Rated 5.0 out of 5.0 Great Experience Good quality breakfast, comfortable beds, excellent service. September 25, 2014
Rated 5.0 out of 5.0 by Consistent Clean and Welcoming I've traveled all over the state and every Holiday Inn Express is a joy to stay at. You may not stay in your room all day but the time you spend there will be relaxing and comfortable!! September 23, 2014
Rated 4.0 out of 5.0 by Good Value The staff and service were excellent, the breakfast was great. September 23, 2014
Rated 5.0 out of 5.0 by Spacious room and special breakfast Spacious comfortable and well maintained room and facility, i will stay in this hotel again and again. September 19, 2014
Rated 5.0 out of 5.0 by Nice Place The hotel facility was very clean and the staff were kind. What else is there to know. I would stay here again no problem. September 8, 2014
Rated 2.0 out of 5.0 by Helplfulness and friendliness were lacking The property is absolutely beautiful and well kept, both inside and out. It is just too bad this is not reflected in the friendliness and helpfulness of the staff. The evening clerk was absolutely clueless about what really her job was, and told me I could use the business office when I told her I had issues connecting to the internet...seriously!? Then to top it off the next morning, as I walked to the desk to check out, I was completely ignored by the desk clerk. She was alone so I could not be taken care of by another clerk. I found out 10 minutes later that she was the night clerk approaching the end of her shift...I guess taking care of me was just too much trouble, because what if she would have had to work 1 minute over. When I asked the breakfast lady for fresh coffee, since the coffee was lukewarm, I got an attitude instead, I walked out in disgust. NO, I cannot in good conscious recommend this property to anyone, but I would recommend some serious retraining of the staff. September 8, 2014
Rated 5.0 out of 5.0 by The Place To Stay Excellent customer service ! The staff at this property always make you feel at home. Would recommend staying at this location year round. September 2, 2014
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