Rated 4.6 out of 5 by 37
Rated 5.0 out of 5.0 by hammer39 comfortable bed, good shower
We only spent one night, but the Holiday Inn Express met our expectations. The king size bed was very comfortable. When we stay in Cedar Park we always choose this hotel.
October 24, 2013
Rated 5.0 out of 5.0 by Margo67 Satisfaction guaranteed.
We have been staying at this Holiday Inn Express for many years and are always treated with the utmost respect beginning with the management and reflecting in the entire staff including breakfast dining staff, housekeeping, and maintenance.
October 14, 2013
Rated 5.0 out of 5.0 by Suntruffboo Not One Complaint!
I stayed here because I had traveled from CA to TX for a job interview. This hotel was right across the street from where I had to interview, so that was very convenient. The staff was friendly and super accomodating. They granted me a later check out at no extra charge and were very helpful with all of my questions on how to get around town. The room was amazing!! Very clean, super comfortable, I wish I had longer to stay there. Thank you to everyone there who made my stay excellent. If I travel to that area again, I will definetly be back!
October 6, 2013
Rated 5.0 out of 5.0 by YinkaD Great atmosphere
Suitably located yet quiet and great for relaxation. Loved it, loved it, loved it. Very decent seafood bar and grill right behind hotel.
September 26, 2013
Rated 5.0 out of 5.0 by c0dc Quiet & Clean
This location is always very quiet & clean. Staff is always welcoming. Very close to several dining choices.
September 26, 2013
Rated 5.0 out of 5.0 by Chris77303 Large Suites
Great Hotel ;-) the location was good. Also close to highway.
September 24, 2013
Rated 5.0 out of 5.0 by TCUSig Only Place To Stay
I go to visit my son in Cedar Park at least once a month. Could stay with him for Free. Pay to Stay Here and Only Here. Great Comps! Free Buffet Breakfast; Business Center and Fitness Center.
August 18, 2013
Rated 3.0 out of 5.0 by SecretAgentMan Maid staff needs some work.
The hotel was nice. The front desk staff was nice. The maid staff was incompetent. They were "pushing us out of our room every morning if we wanted the room cleaned. They would call the room every 30 minutes and ask if we were ready or not. This was at 10 a.m. The maid staff didn't speak English. The maid turned off our a/c in July in Austin, TX and then opened the curtain to let in the afternoon sun.
August 11, 2013
Rated 5.0 out of 5.0 by hiball Excellent
Just right on everything!!!
Staff is courteous & professional.
Facilities are perfect.
Nearby shopping and restaurants are great
Quiet and relaxing hotel
July 26, 2013
Rated 4.0 out of 5.0 by DeanK Get what you expect from a Holiday Inn Express
An excellent hotel with strong customer service. The coupon for the pantry was a nice touch.
July 6, 2013
Rated 5.0 out of 5.0 by hiball Outstanding Stay
Everything was perfect. Location, hotel, amenities, staff and service.
June 27, 2013
Rated 1.0 out of 5.0 by DNRDNI Manager (Bill) is inflexible, has no class, does not care about customers
Note that there are two "NW" Austin Holiday Inn Express locations. In spite of being a Platinum Member who stays at HIE hotels more than home and that an honest mistake was made in booking this hotel (NW Austin) instead of the one I wanted and was physically at, Bill offered NO FLEXIBILITY at all in allowing me to change the reservation to the property I wanted and was at. Having stopped at the local Cheesecake Factory, I had to pack up my dinner and luggage, and was forced to drive 25 minutes north because they would have charged my credit card an hour after the 6pm deadline. My dinner was cold, I was late to a conference call, and I was stuck 25 minutes north of where I needed to be.
Manager at this location has zero class, is indifferent to his customers, hides behind policy as an excuse for bad decisions, and has absolutely no situational awareness. Think about that fact before making a reservation. I will never return.
June 25, 2013
Rated 5.0 out of 5.0 by TCUSig My Favorite Place To Stay in Austin
Convenient location; Great Room; Complimentary Breakfast Buffet; Free Business and Fitness Center. If it had a casino, would prefer it to L'auBerge!
June 21, 2013
Rated 4.0 out of 5.0 by thelog nice place
I stay here when ever I am in the Austin area. it is quiet and the staff is very helpful and nice. the only thing I have issue with is it is a bit pricey. I have stayed at H.I.E. when I travel and this one is always the most expensive.
June 20, 2013
Rated 4.0 out of 5.0 by Leo5 Trip to Austin
As an older woman traveling alone for this visit, I felt safe and relaxed staying here. The staff was attentive and helpful. I would definately stay here when visiting Austin again. The rooms were very nice and I enjoyed having the availability of a fridge and microwave.
June 13, 2013
Rated 5.0 out of 5.0 by Vicki9 We Love to Stay Everytime we come to Austin
Great, comfortable room for us and our grand-kids who we always pick up when we get to Austin. Love the pillow choices. Great pool and spa. Love the free breakfast, especially the cheese omelets! Location works well for us. Good price. Nice freebies for PC members.
June 10, 2013
Rated 3.0 out of 5.0 by Ljz22 Door left open
After the first night of our stay we left the room at approximately 10:30am and did not return that evening until around 11:00pm. When we got to the room the lock bar was flipped over and the door was open and unlocked. I reported this to the front desk and was told they didn't know why the door was open. I didn't expect them to know but I said I would hope they would let the manager know about the incident. I was told they would make a note of it. The following day I expected to be contacted by the manager. When I wasn't I talked to the front desk attendant and inquired as to whether the manager was around and whether he/she was aware of the open door. I was told the manager was "somewhere" in the hotel and she thought the manager had read the note about the door. I said I thought I would have gotten some response. She said she would check and make sure he knew about it. I was at the hotel for one more night and never heard anything from anyone about the open door. I feel there should have been some contact from management about the open door. At least an apology which I barely got from the front desk after reporting the incident for the third time.
June 8, 2013
Rated 5.0 out of 5.0 by jw299 Spacious clean room!! Great atmosphere and amenities
So pleased at the spaciousness of the queen suite and even more delighted when the pull out sofa actually had a comfortable mattress for my kids to sleep on. At other hotels they would advertise pull out sofas but they were usually of terrible quality and it was impossible to sleep comfortably on them. Not true here! Great breakfast - love having the option of purchasing items from the pantry during the day. Friendly staff and very clean hotel!!
May 27, 2013
Rated 5.0 out of 5.0 by thelog spartan race
I recently stayed at this place while in town to visit my son and participate in the Spartan Sprint in Burnet. I made my reservations on the spur of the moment and could be the reason the rates were a bit high. the staff was extremely friendly and helpful, the room was comfortable and very clean. the breakfast was ok, I mean what can you expect, much better than doughnuts.
I highly recommend
May 24, 2013
Rated 5.0 out of 5.0 by Eulothario Arizona Traveler
we liked our stay at the HI-Express in Austin/Tx
We will come back again.!
May 11, 2013
Rated 4.0 out of 5.0 by Jame7z My Visit to Austin, Texas
Originally, was visiting area for four days. Arrived a day early. Staff assisted with the adjusment in schedule. Members were helpful in negotiating Austin area for food and services. Food was plentiful and hot. Suite was large and confortable. Had no trouble sleeping.
April 28, 2013
Rated 5.0 out of 5.0 by Frequent44 Great Hotel
Excellent service, friendly and professional staff. Very nice room. I would definitely return to this Holiday Inn Express whenever in the area.
April 1, 2013
Rated 4.0 out of 5.0 by FinalFour Away from downtown bustle and great breakfast
Breakfast was abundant and fresh each morning. Hotel is a drive from downtown which can be even longer in traffic, but if you are looking to escape the hustle and bustle of the university and capitol center at night this is a great place to relax. It is a nice area and terrific for north part of town.
March 25, 2013
Rated 5.0 out of 5.0 by Kmcowboys1 Very clean! And staff very accomodating
Our visit this time was very nice! Staff happened to have a room that fit our needs better. Great rate and good accommodations. We didn't make it for breakfast due to time change
March 15, 2013
Rated 5.0 out of 5.0 by Virginia22 One night stay
Location was great for visiting Austin. Checked in late, staff was pleasant and effecient. Room was large, bed was very comfortable after a long day.
We will absolutely use this hotel in the future.
March 9, 2013
Rated 5.0 out of 5.0 by Grupert Nice
Always very good service and good location. Good food also
February 28, 2013
Rated 4.0 out of 5.0 by Kmcowboys1 Great location and accommodations
I really like the location, physical surroundings and rooms are clean and comfortable. The only thing I don't like is the tv channel selection. I struggle each time finding something to watch. Also, I have quit eating the breakfast just not real good quality. Other than that, this is a very good choice and I enjoy staying here.
February 6, 2013
Rated 4.0 out of 5.0 by KSJEan Good experience
Staff was very accomodating, friendly. Hotel was clean, rooms well furnished. Would not hesitate to stay there again.
November 19, 2012
Rated 5.0 out of 5.0 by Garyt Great place to stay
Always get excellent service at this hotel. Needed a late checkout this time and they graciously accommodated with no hassle.
October 17, 2012