Rated 4.7 out of 5 by 122
Rated 5.0 out of 5.0 by Johns70ba Great service from the whole staff!
Just a great group of staff at this facility!
From the front desk, to the breakfast bar attendees and the housekeeping and maintenance crew. They were al friendly and
asked about your stay! It was a clean facility and easy access to I-90. If you are in the area, I would check this place out!
August 27, 2014
Rated 5.0 out of 5.0 by nagy06 great pool
after long day of walking and visiting the wineries it was great to relax in a pool that was the perfect temperature
August 23, 2014
Rated 5.0 out of 5.0 by tornado19 Consistent
I have stayed at other Holiday Inn Express hotels and the rooms are always quiet even if the hotel is located on a busy street. The beds are comfy and love the pillow cases marked either firm or soft. I did not use the fitness center or business center this visit but usually do and they are features I would want. The food was standard for the breakfast however, more fresh fruit selection would be great. Our room was clean and the staff was friendly. It would be great if the bathroom mirrors had the defogging feature so that you don't have to wait for the mirrors to clear or open a door to the bathroom to have it clear.
August 21, 2014
Rated 5.0 out of 5.0 by gaccm comfortable bed, clean
We stay here when visiting my son. At least 2-3 times per year. Holiday inn Express is our first choice.
August 21, 2014
Rated 5.0 out of 5.0 by Missy1234 Very Clean!!
I have never stayed in a hotel that was as clean as this one! Not only were the rooms clean, but the common areas and exterior were spotless as well!
August 18, 2014
Rated 5.0 out of 5.0 by Judy18 Wonderful Service
The hotel was very clean and welcoming from the time I walked in to the time I left! Thank you again.... We will return!
August 13, 2014
Rated 5.0 out of 5.0 by gypsygirl32 Home away from home
this holiday inn express has a great, personable staff that always goes out of their way to make sure your stay is as comfortable as possible. I always choose to stay at the holiday inn express because their standards are much higher when it comes to customer service and they all seem to have the same standards.
August 11, 2014
Rated 3.0 out of 5.0 by jlm61 Lake Visit
It was less than ideal that cable TV did not work, it was supposed to be fixed, but wasn't during my stay
August 7, 2014
Rated 4.0 out of 5.0 by saskat Clean, Quiet, Odd Room Layout
We had a pleasant overnight stay. The room layout was a bit odd....we couldn't sit at the desk because there wasn't enough space to pull the chair out to sit in it. The bathroom is nice...granite countertops. The mattresses were a little tired, but we got a good night sleep.
August 4, 2014
Rated 4.0 out of 5.0 by JMST Comfortable room and good service
I've already listed the problem we had. Overall I rate it OK
July 16, 2014
Rated 5.0 out of 5.0 by Betsyj Clean, Clean, Clean
I travel quite frequently...have stayed at this Holiday Inn Express previously...but SO happy with the cleanliness of the room, friendliness of staff, and upgraded bedding. I was not able to book a room at my first choice hotel as it was full...so thought I was "settling" with Holiday Inn. It's now my first choice1
July 15, 2014
Rated 5.0 out of 5.0 by Chucky2002 Comfortable bed, and very good service
We had the last room available, which I was happy to get. My wife and I explored Geneva, which I had never been able to do on previous stays. I worked much later on Saturday than we had planned, and my wife had to leave the room at 1:00. I was not back from work yet, and she was able to wait comfortably in the lobby until I finished my work
July 8, 2014
Rated 5.0 out of 5.0 by Hkychc88 Clean
The hotel and rooms were clean and up to date looking. The beds were comfortable, but I didn't like the pillows. The breakfast was good and there was a good variety of choices. The staff was friendly and helpful. I wish it was priced a little better, but consistent with other similar hotels.....
July 8, 2014
Rated 5.0 out of 5.0 by elena11 Excellent Stay
Our stay was excellent. The entire staff was friendly, professional, and efficient while providing excellent customer service. The room was clean and the breakfast selection was amazing.
July 3, 2014
Rated 5.0 out of 5.0 by tnquake Great Service by the staff!
We had an issue at check in and the staff took care of it with excellence! We were very impressed how they took care of us!!
Tammy did a great job!
July 2, 2014
Rated 5.0 out of 5.0 by Sweet Barb People were nice.
It is a nice place to stay. The breakfast was good. Life is sweet.
July 2, 2014
Rated 5.0 out of 5.0 by kim 444 best hotel ever!
A lovely hotel. Great staff. I could tell everyone had such attention to detail. I was very impressed with the breakfast and the lady setting it up and keeping things stocked and rolling. The room was comfy and clean and I cannot say enough good about this place!
July 1, 2014
Rated 5.0 out of 5.0 by 3031ford Excellent stay and comfortable beds
Great hotel to stay at quiet and comfortable, great breakfast choices.
June 30, 2014
Rated 5.0 out of 5.0 by ThomasE Awesome Staff!!!!
This Holiday Inn Express is impressive from the start! From Staff, To room cleanliness, Everything about this hotel is great!
June 26, 2014
Rated 5.0 out of 5.0 by Tess0070 Clean room and exceptional housekeeping
Loved the room and that the hotel appeared clean. The housekeeping and front desk staff were very friendly and helpful. Would stay again at this hotel for future visits!
June 25, 2014
Rated 5.0 out of 5.0 by Ohio Skibum Nice Visit
Stayed there over a weekend and the staff and rooms were both very nice. I would stay there again.
June 25, 2014
Rated 5.0 out of 5.0 by 0226 Great Property
Superior service...staff outstanding. Beautiful outside landscaping, close to Lake Erie. Very clean guest room, SUPER PILLOWS. Loved them1
June 23, 2014
Rated 5.0 out of 5.0 by Pomprincess66 Comfortable stay with an awesome breakfast.
I was very satisfied with my three day stay. It was clean, comfortable, had a friendly and helpful staff. The breakfast food was awesome. We enjoyed the pool also. Every staff member greeted us as we walked through the door and in the breakfast area. The staff was very helpful when we had questions. I plan to stay here frequently every time I visit my son and his family.
June 21, 2014
Rated 5.0 out of 5.0 by On Way to Niagara If you like friendly staff, stay here!
It's hard for a motel to make itself stand out from others but this one did it with their staff. I'm not sure we've ever stayed where the staff was this friendly. I'd highly recommend staying here.
June 20, 2014
Rated 5.0 out of 5.0 by John5566 Great service makes a great stay.
Always expect a great stay at HI Express. The staff service at this one made it exceptional. After 10 hours on the road, we were tired and hungry. All great things started with the checkin: friendly, knowledgeable service provided a fine room at a good price, and better, recommended a great place to eat. That made the evening. Very good breakfast and checkout. We were extremely pleased with our stay. Go HI!!
June 16, 2014
Rated 5.0 out of 5.0 by 77Deb All that we wanted
Got to swim until 11pm. Slept in a comfortable room. Ate well in the morning.
June 9, 2014
Rated 4.0 out of 5.0 by kevcan88 super friendly staff
Super friendly staff. Very accommodating. I have stayed multiple times and had great service and if an issue arose, I was taking care of accordingly.
June 8, 2014
Rated 5.0 out of 5.0 by jameshu friendly staff
Very nice rooms and clean. Friendly staff. This was our 2nd visit to this hotel.
June 6, 2014
Rated 5.0 out of 5.0 by lyssy Very nice hotel, friendly staff
A few of my friends and I were staying at this hotel to tour the wineries and the staff made sure we were very comfortable and happy. Check in was quick and painless and the women who checked us out was very nice (Tammy). Overall I want to thank this hotel for all their kindness.
June 5, 2014
Rated 5.0 out of 5.0 by gypsygirl32 great establishment
comfortable and relaxing enjoyed breakfast and the cleanliness of the hotel was impeccable
June 3, 2014