Rated 4.7 out of 5 by 70
Rated 5.0 out of 5.0 by tlsperr1 Very Hospitable Staff and Nice Accomodations
Nice to know that you can still get good service and a warm welcome from the staff at a hotel these days. Alyssa took good care of us at the front desk and Beth was so warm and friendly and offered such good service as our breakfast host. I'll definitely be back and highly recommend this hotel. I hope to see the friendly cat that prowls around outside the premises still healthy and well when I return.
November 3, 2013
Rated 5.0 out of 5.0 by Handyman Glad I stayed
I was very impressed how well run and organized this hotel was
October 29, 2013
Rated 5.0 out of 5.0 by Angiebret Simply the Best!!
This was the cleanest hotel I have ever stayed in. The breakfast was a nice surprise. The bed was great. I slept so good. We stayed 2 nights and the service was awesome from the front desk, to the breakfast bar and the housekeepers. This rates the best in the area. I will be back over and over.
Thank you much!!!
October 24, 2013
Rated 5.0 out of 5.0 by Trixie04 Perfect Hotel Experience
It isn't often that a hotel has everything, but this one absolutely did. The staff was outstanding-- really went above and beyond-- and rooms were spacious and clean. The location is great for easily getting around the area. The amenities were excellent and also were well beyond minimum expectations. Truly, the best hotel experience I have ever had.
October 22, 2013
Rated 5.0 out of 5.0 by mollym Top Notch Place
We had a block of rooms for 'out of town family' for a wedding. I was surprised that the block of rooms wasn't in the same area on the same floor, but we made it work. The rooms were comfortable and clean. The staff at the front desk were welcoming, friendly, and accommodating. The location is easy from the toll road. The breakfast was exceptional. The weather was beautiful and the only place to gather outside was directly in front of the entrance which I thought was a little awkward for guests coming and going.
October 9, 2013
Rated 5.0 out of 5.0 by Sassyjazzgal Excellence through and through
The experience started at the reception desk. We arrived early and the general manager checked to see if a clean room was available (they were sold out from the night before). Next to the manager was a gentleman on the phone giving his apologies for having no rooms available for the evening, and then, from memory, gave the names and numbers of three other local hotels the person could call. We checked in early to a spotless room with gratitude. After a swim in the pool, we wanted to wash our clothes but the washing machine was not working. No worries! The housekeeping staff washed our load of laundry at no charge in their facilities. A great breakfast bar awaited us in the morning, as well as a friendly send off from the staff, including the general manager. This hotel by far was the best experience I have had as a Priority Club member through IHG. Simply impressive.
October 1, 2013
Rated 5.0 out of 5.0 by Sara23 Clean and Comfortable Accomodations
We arrived very late, near midnight and our room was still available even though the hotel was sold out. The bedding was fresh and spotless. The bathroom was extremely clean and looked fairly new. The front desk and breakfast personnel were extremely kind and polite. Very professional. We would definitely recommend this hotel and stay there again! Also, it was way convenient... right of the highway.
September 30, 2013
Rated 5.0 out of 5.0 by Linney2 Very well pleased
The hotel staff was very friendly. They always greeted us on our way in or out. Our room was comfy. Bed was comfortable. The bathroom very spacious.. I would highly recommend you stop here on your way to your destination. Breakfast was very good, Lots of
choices and very good coffee. Enjoy your stay!!!!!!!!!!
September 27, 2013
Rated 5.0 out of 5.0 by BFteam Great staff!
Stopped here on a business trip. Very clean and well-maintained. Knowledgeable and friendly staff. Have made a note to return here if our business brings us back to this area!
September 26, 2013
Rated 5.0 out of 5.0 by Rayski2363 NIce saty at the end of a week on the road
Your facility was clean, quiet and convenient. The breakfast area was spotless and the food was delicious. Front desk help was polite and courteous. Great way to end a week on the road.
September 24, 2013
Rated 5.0 out of 5.0 by JCMAN Always a pleasure...
I've stayed at this hotel at least three times this year. The staff is very courteous and the hotel is clean and comfortable. It is conveniently located off the highway which is a plus.
i highly recommend this hotel and will again seek to lodge there on future trips to the area.
September 13, 2013
Rated 5.0 out of 5.0 Great Breakfast
Room was nice but the breakfast was probably the best we've had at an HIXP. Very attentive staff and good selection of foods.
September 11, 2013
Rated 5.0 out of 5.0 by Denny64 Outstanding Hotel.
Hotel a great, Staff is top notch. Will use this a my stop when I drive to the Mid West.
September 10, 2013
Rated 5.0 out of 5.0 by Monique13 Super
One of the most comfortable hotels we have visited thanks to the size of the rooms, the attentive staff, more varied breakfast and spacious dining room.
We plan on returning as often as we are able.
September 8, 2013
Rated 5.0 out of 5.0 by Youngstown27 Summer Travel
Great ambience and décor. Quiet, clean and well-kept. Excellent value.
September 1, 2013
Rated 5.0 out of 5.0 by erjon11 Best HIE I ever stayed in
The BEST HIE I have ever stayed in! The property is immaculate, the entire staff is very professional and friendly. The breakfast selections were above par!
KEEP UP THE EXCELLENT WORK
August 30, 2013
Rated 5.0 out of 5.0 by BudBlade Nice Place
Everything was great. Friendly staff, clean rooms. good food. I would like to have more curtains on the windows so that I could get the room darker at night.
August 26, 2013
Rated 5.0 out of 5.0 by thomas38 felt like home
we were very satisfied with our stay,we have stayed at other "quality"hotels this is the best by far!!!
August 25, 2013
Rated 5.0 out of 5.0 by Kimmiepopfive Excellent Service
This hotel is a great excellent customer service hotel. My boys ages 7, 6 and 4 arrived at midnight on last Thursday. We were all way tired driving from Wisconsin to New York. The check in at the front desk was quick and simple. The young lady was very welcoming. The person in the morning when we left was as equally friendly and very nice to my very active boys. I would stay there again and again. By the way, the facilities were clean, modern and well kept. A solid choice. You won't be disappointed!
August 20, 2013
Rated 5.0 out of 5.0 by Augie66 Very clean
The nicest motel we have stayed in ! We will stay there the next time we travel that area!
August 16, 2013
Rated 5.0 out of 5.0 by Nodakgirl Best stay on the trip
Over a 9 day period we stayed exclusively in IHG facilities and this was the best one for various reasons.
In our travels, it has been the first facility to have recycling bins available for paper, plastic, and aluminum - WAY TO GO! Holiday Inns are sorely lacking here.
There was also a manager's reception with finger food, sodas, beer, and wine in the evening - nice touch! We did not have that at any of the other HIE's on this trip.
Breakfasts are predictable at all HIE locations - same choices different day, however Youngstown had additional items - oatmeal bar, breakfast potatoes, and tropical fruit. These were the ones that stood out for us. It was a nice change from the standard fare.
August 13, 2013
Rated 5.0 out of 5.0 by Moneyman451 Nice hotel, wonderful staff
Staff greeted us and had our room keys ready when we arrived, asked for crib which was in the room when we got there. All questions and requests for help received very Nicely and promptly. Breakfast was good with more choices than usual. Rooms were well prepared and clean, had dinner at bob. Evens which was just across the driveway.
August 11, 2013
Rated 5.0 out of 5.0 by HighAltitude Overall Experience
We are a family of five w/3 girls 21yrs, 19 & 17. We were staying two nights while visiting family in the area. We all were very impressed w/the cleanliness and polite staff at the hotel. We loved the welcome in the lobby with freshly baked cookies. Our family was very comforatable in the room, had enough space and found the room very clean. Your breakfast was tasty with plenty of food and sitting area. My husband and I were impressed w/the lady that worked in the breakfast area. She appeared to be a hard worker, constantly refilling and cleaning. Long after the breakfast hours she was still in there cleaning & shining everything. We would definitely stay at this location again next time visiting in the area.
August 8, 2013
Rated 5.0 out of 5.0 by NatM Clean, Good Value, New
This holiday inn express was half way between Chicago and new York and was recommended highly on Trip Advisor. The reviews did not steer us wrong. The hotel was conveniently located right off of I-80, it was brand new and nice looking from the outside. The landscaping was new and attractive, the parking was FREE and well lit. We felt safe in the area. The staff was friendly and helpful. The room was new, clean and very spacious for my husband and two teenage sons. We used the fitness area, which was small but nice, clean and had what we needed. We used the pool and hot tub which were great. There was water and granola bar snacks in the lobby, breakfast was included, and so was Wi-Fi. LOVE IT. we would recommend this location and stay again.
The only issue we had was that the curtains were sheer and they did not have a way to pull together the room darkening portion of the curtains, they were more decorative. Since we were off of the expressway and the parking lot was well lit, there was a lot of light in our room early morning which was not ideal for sleeping in past sun rise.
August 7, 2013
Rated 5.0 out of 5.0 by Billybob13 Very Lovely Newer Hotel
My husband and I traveled to the east from Michigan. We love Holiday Inn Express because of the consistency of the quality of the hotels. This Holiday Inn Express seemed exceptional because of the staff, and the decor of the rooms, and the spacious lobby/ breakfast area. The property is 2 years new, and the attention and care that the housekeeping gives the place, really shows. The pool, hot tub, and exercise room were all very nice too, and we used all the facilities. The room was able to stay comfortable on a very hot day, since we like a cool room. The house keeping staff went over and above to help me find an item that I thought I had lost.....only to find it in my car! The women were trying their hardest to help, and yet it was my mistake....kudos to all of you. My husband and I will definitely make the Holiday Inn Express in Youngstown W-I-80 Niles Area, one of our favorite stops when in the area again!
July 22, 2013
Rated 4.0 out of 5.0 by Gran62 Nice room & comfortable bed
We were just passing through when we stopped for the night.
The room was clean, the bed comfortable, the breakfast had a variety of choices and the staff was pleasant and friendly.
It was easy to access from interstate.
I would recommend this as a good place to stay.
July 21, 2013
Rated 5.0 out of 5.0 by Jahanvatan Great service
Everything was good as usual.
Great service and comfortable room.
July 7, 2013
Rated 5.0 out of 5.0 by merleb Excellent Place to Stay
This hotel is an excellent place to stay. The location is close to I-80 and the Ohio Turnpike.
The breakfast here was a notch above other Holiday Inn Express locations where I have stayed. The hot cooked oatmeal and the fruit salad was a great addition to the normal breakfast.
July 5, 2013
Rated 5.0 out of 5.0 by Reg17 clean facilities great service hospitable staff
My entire stay was delightful. I had no complaints and the staff was very kind & hospitable.
June 17, 2013
Rated 4.0 out of 5.0 by Peggy654 Great Breakfast
Good location where several highways intersect. Comfortable beds, clean, and great service. Great hot and well stocked breakfast bar for all diet types. Only recommendation- stronger coffee option, mild is all theye serve. This is my favorite choice for accomodations in this city, several times in past year.
June 6, 2013