Rated 4.9 out of 5 by 278
Rated 5.0 out of 5.0 by napawinelover Great experience
This is one of my favorite hotels in the country. The staff is well trained; everyone asks if everything is OK and if they can do anything for you.
Being greeted at the front desk during checkin with a beverage seems like a small thing but it sets the tone for the whole stay.
Great place to stay.
March 25, 2014
Rated 5.0 out of 5.0 by mickjad The best of the best....
The hotel and staff are amazing and very friendly....the cleanliness is above most other hotels we've stayed at....
March 21, 2014
Rated 5.0 out of 5.0 by LJW/TLW Love this hotel.
Room was great. Very clean. Nice size bathroom. Comfortable beds. Very friendly hotel staff. Complimentary breakfast was very good.
March 20, 2014
Rated 5.0 out of 5.0 Awesome all-round!
Couldn't have stayed at a better place! Wonderful staff, comfortable beds, and clean!!!
March 20, 2014
Rated 5.0 out of 5.0 by JWB53 Short stay, the wife especially loved it
When traveling by myself I tend to stay at the lower priced hotels, and spend very little time in the room. This time my wife was coming with me, so I went for the higher priced Holiday Inn Express to be sure she had a pleasant experience. She loved it! Just about the only thing that wasn't perfect were the pillows. A bit to thick and large for my taste, and that cost me a bit on a good nights sleep. I found a note later stating if I had asked they would have gotten different pillows for me. That never occurred to me! My wife always brings her own special pillow, and she slept like a baby!
Everyone on the staff, from the front desk, to the cleaning ladies, to the breakfast attendants, where very genuinely friendly, and made us feel right at home.
All in all, a very nice experience at this Holiday Inn Express.
March 19, 2014
Rated 5.0 out of 5.0 by jen_h Amazing
I love this place and can't wait to return. The staff was amazing and everything was clean and comfortable. We were just a little disappointed the pancake maker was out of order....lol.
March 19, 2014
Rated 4.0 out of 5.0 by Meisa Hermitage HI
I absolutely LOVE this hotel! I was born and raised in the Sharon/Hermitage area, and travel back as often as possible to visit. We used to stay with family to try and save on expense. However, it was very uncomfortable, so we began staying in local hotels. Last year was our first visit to the HI Express in Hermitage, and since then, we have not stayed at any other hotel. There is just no other hotel in that area that can even compare to to the HI Express!!! This hotel has the most comfortable, inviting, welcoming, enjoyable atmosphere all the way around!
It is very obvious that the staff care about the guests, and they definitely go above and beyond to maintain this quality!!! I did have a minor problem this past stay with being able to hear the guests in the room above mine, and this was the first occurence I have ever had in being able to hear people, walk, run, play, and even talk in a room that was above mine. I did not let it ruin my stay though, and the good qualities by far outweigh the bad!
I would recommend anyone give this hotel a visit! And, I know, I will be back! =)
March 19, 2014
Rated 4.0 out of 5.0 by Tubemaker A couple areas for improvement.
It would have been nice to have a clothes hook in the room to place casual items on while out during the day. Also I found the TV controls to be slightly outdated
March 18, 2014
Rated 5.0 out of 5.0 by Tamaraf comfortable and celan
I was pleasantly suprised with the hotel.
liked the bathroom and the room was spacious.
The cancellation policy is a bit too strict. I would have
like to been able to cancel my reservation if need be on the day of my arrival, not the evening before.
March 17, 2014
Rated 5.0 out of 5.0 by T.Thomas Good quality for the money.
Staff was friendly but not overbearing. Hotel was clean. Stayed in one of the themed suites and it was very relaxing. Try to do this once a year and always choose this hotel.
March 15, 2014
Rated 5.0 out of 5.0 by vbparent14 clean
clean room friendly staff good breakfast close to interstate
March 14, 2014
Rated 5.0 out of 5.0 by Dave6567 Great property
Very comfortable property great location easy in and out well maintained
March 12, 2014
Rated 5.0 out of 5.0 by Timothy70 These people get it!
From the decorations to the hospitality, these people get what staying someplace like home is all about. To date, my favorite place to stay.
March 11, 2014
Rated 5.0 out of 5.0 by Waterpro Hermitage review
This is one of the best places to stay, better than most of the Holiday Inn and Holiday inn express. I do not care for the eggs served at breakfast, real eggs are the only way to go. Quality!
March 9, 2014
Rated 5.0 out of 5.0 by enJOYtheRide Wonderful Staff
I only stayed at this hotel for 2 nights & I can't thank this hotel for making my stay so pleasant and accommodating. Location was perfect since it was only a few minutes from my business meeting. I also want to thank particularly Sophie & Gretchen for assisting me! They were so helpful!
March 7, 2014
Rated 5.0 out of 5.0 by Tiger5 Great Hotel
My stay was great. I have no major complaints. Two minor complaints would be the pillows, which weren't that comfortable, and that the second time I stayed here there was no tru-moo chocolate milk.
February 28, 2014
Rated 5.0 out of 5.0 by HappyCustomer2014 Gold Standard
Absolutely love this property ... best experience of any hotel I've stayed at, including many 4 and 5 star properties. Management and staff are wonderful! Outstanding value for the money.
February 19, 2014
Rated 5.0 out of 5.0 by gmlo Enjoyed our stay
My son and I stayed overnight before his wrestling tournament on Sat. We both enjoyed the our stay and he enjoyed the indoor pool. Our stay was great the only problem we had was finding it in the dark.
February 18, 2014
Rated 5.0 out of 5.0 by Padlin' This Is the Place
This was our first stay at a Holiday Inn Express and Suites. We walked in cold, with no reservation, and were treated like royalty. Friendly, competent staff and super clean room and common areas. Excellent value and superb facility. We liked it so much we stayed at a similar hotel on the return and joined their rewards program. This has now become our first choice when travelling.
February 18, 2014
Rated 5.0 out of 5.0 by Mary7582 Oasis even in winter
Exceptionally lovely landscaping is even beautiful in the winter. Internet much better than average hotel quality. Towels very absorbent, room very clean. I love the breakfast cinnamon rolls and yogurt. But the best part is the very courteous, friendly and helpful staff. The hotel was almost filled to capacity but we never heard a sound from any other room.
February 16, 2014
Rated 5.0 out of 5.0 by jmudd beds
As always the beds are terrible. The wife can sleep anywhere at anytime except in a Holiday Inn bed
February 11, 2014
Rated 5.0 out of 5.0 by WAMMT Outstanding facility
Tops in its category. This becomes a benchmark when evaluating other hotels. Few compare as favorably.
February 10, 2014
Rated 5.0 out of 5.0 by one awesome guy Best Holiday inn express out there.
Normally a good experienc at an HI express but this one goes above. Very nice decode and up to date. Great communication on t he on goings. The evening quarter drink time was great deal also. You will not be disappointed in this HIE.
February 10, 2014
Rated 5.0 out of 5.0 by Stanley K February 24 2014 stay
As usual my stay@the Holiday inn express Heritage was five star. I am originally from Farrell Pa. and have tried all the other hotels but they are out classed. If you are looking for cleanliness, relaxation, COMFORTABLE BEDS, professional and friendly service at all of the hotel levels with consistency then this is the best value. I had to come home and bury my Father who has stayed there in the past w/me, and I have to add that the Holiday inn staff treated him like royalty which meant a lot to me, Thank you for that. All of my relatives stayed there at my suggestion and loved it. I highly recommend the Holiday inn ermitage.
February 8, 2014
Rated 5.0 out of 5.0 by Mikiwi The best IHG HOTEL IN THE USA
I am on the road 9 to 10 nights per month, I have stayed two times in the last month at the HI in Hermitage.
This is by a large % the overall best hotel I have stayed at at any price for a long time.
I travel all over the US as well as New Zealand and Europe.
Well done team I look forward to being back soon.
February 7, 2014
Rated 5.0 out of 5.0 Holiday Inn Express Hermitage PA
This is truly a 5 STAR Holiday Inn Express. The staff is wonderful and attentive. The facility is clean and updated with great amenities including indoor pool and hot tub as well as a workout room. Breakfast choices are excellent and change from day to day. In the evening, there is always a pot of soup waiting and complimentary snacks.
Having stayed in quite a few HIE along the east coast, this one is the BEST you can find.
February 6, 2014
Rated 5.0 out of 5.0 by smoke32 warn reception after long day
my wife and i arrived at the holiday inn late in the evening after a long days drive. we were welcomed by a very friendly and helpful night manager who quickly got us a room and put us to bed.
January 30, 2014
Rated 5.0 out of 5.0 by Cape Codder 2 Outstanding Holiday Inn Express
We've stay here every opportunity we have (over 7 times now). Absolutely the best. Courteous, friendly staff and the facility is spotless - big kudos to the staff. Staff members should go out in the field and train personnel at other locations. We will definitely stay here again.
January 27, 2014
Rated 5.0 out of 5.0 by Don312 Nice Hotel
Thanks to the staff for a very pleasant stay. I appreciate their warm hospitality and the attention to details. I definitely recommend staying at the Holiday Inn Express Sharon-Hermitage.
January 24, 2014
Rated 5.0 out of 5.0 by flymomnc fabulous hotel; very customer oriented
LOVE,LOVE this individual treatment from the front desk staff!
January 19, 2014