Rated 4.1 out of 5 by 72
Rated 5.0 out of 5.0 by HazTrav Great Hotel, Great Location
I absolutely love this hotel!
The rooms are up to date and clean. They have nice TVs with a good selection of channels to catch any shows you follow. I would like to see NFL Network but that's unlikely in any hotel. The wireless internet connection is fast enough and there is even a wired connection although I don't think its any faster. One minor gripe I have is that there are refrigerators in the rooms without freezers. I travel a lot and like to shop at grocery stores for dinner so a freezer is key for me. I'm certain that if you ask the staff would be more than happy to get you one.
The area is nice and far enough away from the hustle and bustle of Newark. The is an amazing ShopRite less than a mile away that stocks anything you could ever want. There are also several good dining options very close. It's really more of a residential area off of the highway.
The breakfast in the hotel is not great. Like many other HIEs, the eggs are dry and the sausage greasy. Maybe they just don't get eaten frequently enough and dry out under the heat lamps. This is something I would like to see Holiday Inn Express address as a franchise because they are quickly falling behind the curve of other hotels when it comes to breakfast quality. For someone like me, the free hot breakfast is a major draw to this brand, but if it isn't even edible I might have to reconsider in the future.
The front desk staff is pleasant and willing to help and address issues you might have. A+ for them.
This is my new go to hotel in the area. I drive about 30 mins to work when I stay here, just to stay at this hotel.
October 29, 2013
Rated 4.0 out of 5.0 by Dee60 Great service & nice clean room
Very nice place to stay that was easy to travel to. Also clean and the staff was very pleasant.
October 22, 2013
Rated 4.0 out of 5.0 by ExPDXSteve NO HD????
Difficult to pay $149 for a nice room with an HD ready flat screen and watch SD television. Hard to understand why HD is available in most HIE properties and not in others.
October 22, 2013
Rated 5.0 out of 5.0 by 1Chris247 Woodbridge HI
First time staying at this hotel. Right away I was greeted as a priority member and given a bag of goodies, which rarely happens anymore. The room I stayed in was on the third floor and the elevator was always clean and working well. Breakfast was a bit difficult because it was too crowded but the variety was okay for a continental breakfast, basics. There was an issue traveling to the hotel each day, due to how the road was setup but that's out of the hotels control. A small parking lot but surprisingly I never had to wait for a parking spot.
October 17, 2013
Rated 5.0 out of 5.0 by DoctorMJ A Holiday in comfort
This place was truly relaxing and comfortable. I definitely will come again.
September 26, 2013
Rated 4.0 out of 5.0 by traveller123001 Smoky
Despite the fact that the room was "smoke - free" the halls and rooms were very smoky. We were travelling with a person with asthma and the level of second hand smoke was an issue.
September 25, 2013
Rated 5.0 out of 5.0 by cmierobf Woodbridge Holiday InnExpress
easy to do business, great stay, room clean, everything worked like it should...
September 21, 2013
Rated 4.0 out of 5.0 by MellyB Convenient, clean & safe
I usually end up staying at this location and probably will again. It is convenient, clean, and safe, The staff is friendly, the pool is nice, hotel is in excellent condition. The cost for me is getting to be a little high. The bed also seemed a bit uncomfortable.
September 6, 2013
Rated 1.0 out of 5.0 by Mansa Bath tub unacceptable
bath tub was so slippery i fell down please to maintain the bathrooms so no one goes through what i went through.
September 5, 2013
Rated 4.0 out of 5.0 by Tish47 Nice Stay
Comfortable room.Still has great shower. Front desk staff is always friendly & helpful. Missed the pancake machine at breakfast. Hope it comes back.
September 1, 2013
Rated 5.0 out of 5.0 by Gary1955 Always Comfortable and relaxing
I travel to the area often and have tried other properties and with out a doubt this property has them beat hands down. From the staff when checking in, comfortable bed, breakfast choices and location.
September 1, 2013
Rated 4.0 out of 5.0 by Montreaveller Courteous and helpful staff
I really needed a good rest, I asked front desk if they could give me a room at the back of the hotel since it's located on an highway and the front is really noisy. This request was fulfilled to my satisfaction and tremendously helped me having a good sleep and enjoy my stay.
Sincerely thank you.
August 18, 2013
Rated 4.0 out of 5.0 by RRG46 Good Clean Hotel
This hotel is kept clean, the continental breakfast provides a decent selection and the pool and fitness area are well kept.
August 15, 2013
Rated 1.0 out of 5.0 by Danielle1213 Awful customer service
I am in town on a company trip for 4 total weeks and refused to book my final 3 weeks here after staying in this hotel for my first week of travel.
I have documented every issue that I had while there for 5 days.
1st, there was an issue with my company processing the payment and when i arrived at almost midnight from traveling all day, Jen was not sympathedic or seemed to care whatsoever about my situation.
Once handled with my corporate office, I offered an apology to her where I was completely dismissed and was treated very rudly.
Everyday after that I was never greeted coming in from work. I felt unwelcome and poorly treated.
The internet & phones went down for almost 4 hours while I was there and to be able to get work done, I had to go to a nearby Dunkin Doughnuts and use their Wifi.
The pool was closed on a Friday night.
My neighbors directly across from me where so loud that I had to contact the front desk who told me they would handle it but never did.
So I had to get out of bed, put on clothes and go out into the hallway myself to ask the people to either close their door and quiet down.
I am even a Holiday Inn Rewards member and couldn't believe the service that I received here.
July 18, 2013
Rated 4.0 out of 5.0 by TheInfamousOne17 Nice Hotel, Rooms are large.
Nice place, good value. Our rooms were 2 queen beds and it was very large. It was a great value over all for the amount of space we got for the dollar.
The only negative I had was I had no idea the laundry rooms closed at 11:00 p.m. I got some quarters from the front desk at 10:45 p.m. They did not tell me that the rooms closed at 11:00. when I went back to throw my stuff in the dryer, my key card would not open the door. I went down the the front desk attendant told me she forgot to tell me the door automatically locks at 11:00 and I would not be able to get in until 6:00 a.m. So I woke up at 6:00 a.m. and the door was still locked. There were no signs on the doors there that listed what time the laundry room closed.
Other than that, my stay was excellent.
July 12, 2013
Rated 3.0 out of 5.0 by wkgawlik Room Climate
The room was hot and humid when I entered it. I adjusted the climate control to 72 degrees, but the unit took 20 minutes to respond. I called the front desk for assistance. He told me that the Heating and Air Conditioning is controlled by the motion sensors in the room. So if I moved around, the air conditioning would kick on. Sure enough, it did, and the room cooled off. But when I went to sleep, and stopped moving. And when I got ready in the bathroom (where the sensor couldn't detect my movements) the room would warm up again dramatically. Ridiculous.
July 7, 2013
Rated 1.0 out of 5.0 by kay33 Horrible the worst hotel stay ever
I would never ever ever go to this hotel again i would recommend no one to ever visit this hotel
June 16, 2013
Rated 5.0 out of 5.0 by dimples239 Great Stay
I booked within one hour of the stay on a Holiday Weekend and found a room. A little pricey, but the room was well worth it. I had my daughter and her 2 children and they wanted to go swimming and the pool closed at 11pm. I went to bed and slept like a baby. The bathroom was awesome (as my granddaughter would say). Decorated beautifully.
There is nothing bad to say about this hotel, with the exception of the yellow caution tape one one side of the entrance, but other than that, this is a place I would definitely stay here again.
June 6, 2013
Rated 5.0 out of 5.0 by KendrisC Business Travel to the Area
The hotel was located near where I would be working. Past reviewers are correct about the traffic and the amount of red lights in the area. The stay was very comfortable, the amenities (pool, wifi, parking, etc.) are above average, and the breakfast was good. Would recommend to other business travelers to the area.
March 25, 2013
Rated 5.0 out of 5.0 by Lids EXCELLENT
GREAT SERVICE, GREAT LOCATION, GREAT BARGAIN.
The staff is very helpful and pleasant. The rooms are comfortable and clean.
March 2, 2013
Rated 3.0 out of 5.0 by MoonDawg OK For the Area
It is not a bad hotel. At least they open the breakfast early enough for working people to grab a bite. The breakfast room is small and you can only see the TV from 3 tables. Someone from the hotel staff usually occupied one of those tables to send text messages. Not a problem if you don't like to watch the news in the morning. I had a room on the back side so I don't know how noisy the Rt. 1-9 traffic is on the traffic side.The walls and ceilings allow noise to pass so don't expect a quiet room. I was working in Linden so I had to drive past the hotel and make a u-turn to access the parking lot. The best parking is on the end of the hotel where they keep the door locked and they didn't salt the ice on that end either. Keep in mind this area has more red lights per mile than any place on Earth and the roads are full of Jersey drivers so it behooves you to find a hotel as close as possible to your work.
March 2, 2013
Rated 5.0 out of 5.0 by Howie11 outstanding staff and service
The staff and service were outstanding. Always there to greet you with a smile and a hello when you returned from a long days work!!!
February 15, 2013
Rated 4.0 out of 5.0 by Ricks Good location and clean
I do wish that there was a "leisure" rate and a separate "business" rate.
January 26, 2013
Rated 5.0 out of 5.0 by JudyLa Judy
I would definitely stay here again and recommend this hotel to e everyone. Even though it is located on the highway, our room was quiet and comfortable. Staff was excellent!
January 23, 2013
Rated 3.0 out of 5.0 by whr9994 bathroom towells
The bathroom, especially the bath towels were old and need upgraded
December 22, 2012
Rated 3.0 out of 5.0 by blscali comfortable but noisy
This hotel is ok and has great amenities such as a pool, workout facility and hot tub. It is located on a very noisy, busy highway and you can hear the traffic outside 24 hrs p/day. If you are working nights or late afternoon, be prepared to clean your own room and even change your own sheets. Front desk help were very nice and accommodating but seemed to have a communication problem with the service staff. The hotel is old but they have tried to remodel. The T.V. was great and the bed was comfortable. They have a good restaurant and bar about 150 yds down the street that has good food and is very convenient if you do not want to look for a restaurant. The price was a little high for the area and being a Holiday Inn Express. In defense of the Hotel, they were very booked up due to emergency workers from Hurricane Sandy.
December 10, 2012
Rated 4.0 out of 5.0 by BCBS34 Comfortable Room
I have stayed at this hotel several times and had no problems. on my recent stay the cleaning staff knocked on the door several times stating I was the last room and she needed to get in. I was annoyed because we had attended and affair the prior night and wanted to get some rest. And it was not even noon. Other than that my stay was fine. And I will stay there again.
December 2, 2012
Rated 5.0 out of 5.0 by Ricks Good sleep, Great shower
Usually don't sleep well 1st night in new bed. Slept well. Didn't use pillows, a bit firm for me.Shower/water pressure great. Breakfast area nice, food choices good. Very accessible location for my purposes.
November 29, 2012
Rated 5.0 out of 5.0 by muttman Great service and internet connection.
Overall it was great if I had to complain about anything it would be the lack of parking space and the automatic temperature setting overriding my desired settings if the room doesn't detect movement (ie person in the room). Woke up and had to reset the temperature to my setting again. Staff was excellent.
November 24, 2012
Rated 4.0 out of 5.0 by Suzie39 Great Location Very nice Value
I Travel for work in the Retail world and this was very close to 2 large malls in the area and easy to get in and out! The rooms were clean and comfortable for a great price.
September 5, 2012