Rated 4.4 out of 5 by 41
Rated 5.0 out of 5.0 by Monbatts A Gem in the Thumb
This Holiday Inn Express in Bad Axe is one of the hidden gems to be found in the Thumb of Michigan. We had a great stay, clean rooms, comfy comfy bed,, great pool area , friendly and helpful front desk and service people and a great varied breakfast. We will stay again inh a heartbeat when the time comes.
September 23, 2013
Rated 5.0 out of 5.0 by Monbatts Wonderful overnight stay
We stayed one night (Sept. 19, 2013) at the Bad Axe Holiday Inn Express, and everything was just perfect. Great Pool and Hot Tub,, fantastic beds, courtesy plus, and a special thanks to the nice lady in the breakfast bar on the morning of the 20th. She was so nice, and smile that lights up your life. It's the first time we ever tipped a breakfast bar! Simply a perfect short get-away.
Tom & Ann
September 23, 2013
Rated 4.0 out of 5.0 by Bway1 Comfort away from home
Able to relax while away from home. Nice pool area as well.
September 19, 2013
Rated 5.0 out of 5.0 by Don1300 Weekend stay
Nice hotel! Clean room, warm pool, good breakfast.
September 11, 2013
Rated 5.0 out of 5.0 by tractorlady Wonderful service with kindness & a smile!
Arrived quite late with 4 very tired kids... Pleased that we were able to park close with a large truck & deck trailer. The service at the desk had a smile & even that late at night very pleasant, kind and helpful.The manager came out and greeted us and said that if we needed anything to please let him know. Breakfast in the a.m. was very busy, but again the kind lady that was working kept things hot & full. The manager was even in to help clean up tables and speak to guests. Property was clean, with updated rooms, public areas were spacious and nicely kept. When next we find ourselves in "The Thumb" we will stay again!
September 5, 2013
Rated 1.0 out of 5.0 by Laci0012 Poor service
Upon our arrival, we were advised we had been "upgraded" to a suite. The suite was across the hall from the breakfast room where an anniversary party was underway. (not exactly what I would consider relaxing)
When I attempted to leave a wake up call, none of the buttoms worked on our phone to contact the front desk. I went to the desk in person and asked for a 6AM wake up. We did not get a call. We were late for our next day morning function which was the only reason we stayed in Bad Axe to begin with. We did not get to enjoy the "variety of Breakfast Choices"
In addition, the "suite" had a handicap shower stall with a bench in in----I suppose ok if you like to shower sitting down. Little room, no shelf for soap or anything else.
A huge dissapointment.
The front desk clerk said he was sorry! That was it!!!!
September 4, 2013
Rated 5.0 out of 5.0 by Kjaws Nice Rooms
I thought the rooms were very nice.
I will stay here again next time I a up there
August 31, 2013
Rated 2.0 out of 5.0 by Bouse Bad room Service
Didnt clean my room the whole day! I came back from work at 6 pm and they knocked on my door at 7 pm for roomservice!
I also had a piece of papert from a chocolate Bar for days next to my nighstand and nobody picked it up for the whole week i stayed there!
+ very rude tint desk personal
August 30, 2013
Rated 5.0 out of 5.0 by Gina2974 Great place to stay !!!
What a treat to have this hotel in our travels ! Compared to others this is outstanding ,clean,comfortable and great customer service by all the staff...front desk,cleaning and service persons.
August 28, 2013
Rated 2.0 out of 5.0 by Freqenttraveler Not up to the standards of a Holiday Inn Express
This room was guaranteed as a king room when the reservation was made and upon arrival I was told the hotel was overbooked for my room type and so our room type was not available.
The desk clerk upon our arrival was less than pleasant especially when I asked about our room type not being available.
We came into our room and the television was on, giving us an uncomfortable feeling of perhaps we had gone into the wrong room. Our room was not very clean and there was someone else's hair barette in the floor of the bathroom suggesting that the floor had not been properly cared for.
I have a hard time believing that the overall rating of this hotel is a 4.6 but perhaps it is because there aren't many chain choices in Bad Axe.
August 24, 2013
Rated 5.0 out of 5.0 by PAPAM stay
The location is great. The hotel is clean and comfortable.
August 22, 2013
Rated 5.0 out of 5.0 by Happycampersrelatiives Wonderful service in a wonderful motel
We look forward to another stay in the future at this comfortable and well run accomodation. Thanks to all who made our stay memorable.
August 20, 2013
Rated 2.0 out of 5.0 by butterfly30130 Meh
I have stayed in many Holiday Inn Express Hotels. In fact, it is usually my hotel of choice. I trust that the rooms will be clean and the staff will be courteous and welcoming. This hotel was less than I have experienced at other HIE. The room had several things that desperately needed to be professionally cleaned or replaced. The curtains had blood, yes blood, on them and the luggage bench was disgustingly stained. The breakfast was less than satisfying. The danish and cinnamon rolls were stale. The front check in staff was unfriendly. Overall a complete disappointment. One positive note- the pool was actually warm. A nice change from most hotel pools that are freezing cold. The bedding was nice. Loved the triple sheeting and the pillows were very nice.
August 20, 2013
Rated 5.0 out of 5.0 by 127sara We love this Holiday Inn!
My family and I stay here a lot when we come visit our family in Bad Axe. It's nice and clean and the kids love the pool! It definitely is something that was much needed in Bad Axe as I grew up there and there was not much lodging. Great Place and also great breakfast!
August 9, 2013
Rated 5.0 out of 5.0 by travelgirl01 love the pool and hot tub nice experence
We came in for a family reunion room was a suite it was very nice had dishes and stuff for the little nook. The issues I had were soon fixed by male staff, the pool; fan in bathroom he was so friendly and helpful it changed our idea of omg complain to wow what a nice place. The counter staff very stand offish, check out also kinda get out feeling. But that one staff and the lady that did the breakfast made it all pop for us. Dinning room had everything and more always stocked and looking beautiful great meal great lady there.
August 3, 2013
Rated 5.0 out of 5.0 by neenie Bad Axe Hotel
Excellant service by the manager, & the room was fantastic!!
August 3, 2013
Rated 5.0 out of 5.0 by ErikK Like home away from home
I like coming to this HIE as the staff is always very friendly and helpful.
Their commitment to looking after the customer makes traveling much more enjoyable.
July 31, 2013
Rated 4.0 out of 5.0 by JGVE Great value for location
We visit relatives in Port Austin every year but the selection of motels there leaves much to be desired for the price you pay. Tried HIE in Bad Axe and were very pleased with the rooms and the price was far less for a much nicer room. It was only a 15 minute drive to Port Austin. Pool was open until 12am and free continential breakfast. Staff was friendly and helpful
July 31, 2013
Rated 5.0 out of 5.0 by steven1949 great atmosphere,staff wonderful.
great stay, pool right temp,excelent breakfast. was able to get last minute room.
July 29, 2013
Rated 5.0 out of 5.0 by emporia59 Breakfast
The lady who served breakfast (don't recall her name, she is from the P.I.) was very helpful, not just with breakfast, but answered other questions as well, like how to operate the TV. Definitely a great example of Holiday Inn hospitality. Just noticed writing guidelines to not identify individuals. But this lady deserves to be recognized as an outstanding employee. Trust you know her identify.
July 27, 2013
Rated 5.0 out of 5.0 by Happyguest83 Comfortable room
The room was clean and comfortable. The staff was very friendly.
July 27, 2013
Rated 5.0 out of 5.0 by Mangas Great Place
I stay at this facility once or twice a year and it is always exceptionally clean, comfortable and pleasant. The staff go out of their way to be helpful and are always friendly and more than courteous. It is also an extremely easy facility for a handicapped person to navigate. I can't imagine staying anywhere else.
July 26, 2013
Rated 5.0 out of 5.0 by clementine Clean and comfortable
This was our first visit to Bad Axe and the hotel was very clean and comfortable. We had a jacuzzi suite and it was great. We will definitely be back.
July 20, 2013
Rated 5.0 out of 5.0 by Snoozermt Holiday Inn Express, Bad Axe
Great facility with friendly staff! This is our second time staying at Holiday Inn Express, Bad Axe, and will most likely stay there again in the future!
July 6, 2013
Rated 5.0 out of 5.0 by vixery Everything was splendid
I loved this Holiday Inn, my mom & I got a nice, clean, large room (2 queens) with double (lock-able) door to adjoining room where my brother & family stayed. Much fun visiting back and forth. Bathroom larger than usual, plenty of room for our stuff, decent size refrigerator, good wifi signal, soap smelled great, so many pillows we didn't know what to do with them all! Pool and hot tub were big hits with the nephews, & automatic pancake machine was great fun. Breakfast staff was wonderful, desk staff helpful. Breakfast buffet just ok but hey, free & lotsa options.
Other HI's don't compare, this one is a winner. I really haven't a single complaint.
Thanks, Holiday Inn Bad Axe!
June 8, 2013
Rated 5.0 out of 5.0 by Unimpressed2013 Upgrade
I checked in very late and was given a free upgrade to a suite with a jacuzzi. The room was excellent and huge and the jacuzzi was just what I needed to unwind after a long day.
May 31, 2013
Rated 3.0 out of 5.0 by tamg Drippy tub faucet - same issue as prior visit
Tub faucet drips ALL THE TIME. Arrived and it was dripping - after daily maid service it still drips.... same issue as last visit. Only reputable hotel in the area for my business trip so just keep the bathroom door shut and the fan or heat on so you don't hear it.... Appears to be a problem in many rooms.. Other then that - the hotel staff and staff service is very nice. Very polite employees involving all employees encountered at front desk, breakfast area.
April 16, 2013
Rated 5.0 out of 5.0 by teacherbill great visit
We had an EXCELLENT time. the room was very nice and the special rate for the two room suite vasy nice of your manager. my daughter had a wonderful time and is already planning our next visit.. thank you again.
The Holmes Family
April 9, 2013
Rated 5.0 out of 5.0 by AmishDriver very nice hotel
Gary and the staff are great !!
enjoy my stay everytime i am in bad axe !
March 25, 2013
Rated 5.0 out of 5.0 by Elktonian Great Getway
We went to celebrate a recent event and had a great time. The staff was exceptional. We really enjoyed the fitness center as it had two treadmills & we were able to work out together.
February 8, 2013