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Rated 4.4 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Comfort and time saving The man on duty at check in was the same person with whom I made our reservation a couple of weeks prior. Not only did he remember our conversation but was very attentive in our conversation both when making the reservation and at check-in. We had stayed at this location previously and will do so again when in the area. Also the lady who was taking care of the breakfast chores was very good and checked on the guests needs while there. Great service both by her AND the man I spoke of earlier. At check out, the lady was very nice also. Result--a great stay--thank you September 1, 2014
Rated 5.0 out of 5.0 by Check In When arrive there was no one at the front desk and a sign stating that they would return in 10 minutes, although there was no start time. When he returned the phone was ring and I thought he handled the called a little rough. We were not greeted as a rewards member, due to he did not have us put down on one. I gave him my number and he then offered me a gift bag etc. I would think that the person behind the desk should alwasy ask if the customer is a reward memeber or not. If they are not that would be a open door to tell them about the program. August 31, 2014
Rated 5.0 out of 5.0 by Comfortable stay This is the second time we have used this Holiday Inn Express while making the long drive from Arizona to Granite Bay, California. It is a 71/2 to 8 hour drive to this location from our home. We are in our seventies and it is a good stopping point to check in, go out to eat and return for a good nights sleep. It is very convenient to the freeway. We get up, have a good breakfast, a quick check out and we are on the road again. August 30, 2014
Rated 5.0 out of 5.0 by Great cinnamon rolls The cinnamon rolls are the reason I always stay at a Holiday Inn Express. I did appreciate the new decor, too. August 30, 2014
Rated 5.0 out of 5.0 by Friendly staff and good service Room was very comfortable. Enjoyed relaxing in the pool. Breakfast hit the spot. Friendly staff. Liked the handout that contained a map and listing of area shopping, restaurants, etc. August 29, 2014
Rated 5.0 out of 5.0 by Excellent hospitality All my stay was wonderful, my child enjoyed the pool. Had wonderful breakfast choices. When I visit Bakersfield again I will definitely stay here. August 29, 2014
Rated 5.0 out of 5.0 by Whirlpool was Great! Spent two days here and had the whirlpool room on the 1st floor. The room was very clean and everything worked perfectly. What a great weekend. Even went swimming in the pool which was also well maintained. If your looking for a nice quiet place that includes a nice big whirlpool tub, this is the place. August 20, 2014
Rated 5.0 out of 5.0 by love the decore Love the new ambiance. Staff friendly and efficient. Convenient parking August 18, 2014
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