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Rated 4.2 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Great rooms at reasonable prices I love staying here. I stay here at least once a month, sometimes twice a month. The staff are all friendly and helpful. I have never been given an attitude from any employee. The rooms are so clean and very stylish. All new renovated rooms are the best. The breakfast is delicious. There is something for everyone to eat, so the whole family is happy. I would definitely recommend this hotel to anyone. You will not be upset you stayed, you will be upset if you dont. December 27, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great rooms I have been coming to Bakersfield every other weekend and it was hard to find a hotel that was not so expensive, but yet nice. My children and I had stayed at approximately 5 other Bakersfield hotels before finding this one. All of them, except the Marriot, were lousy and scary to stay at. I am very picky about my rooms and when I found this Holiday inn express, we have not booked a room anywhere else. You cannot beat the room here. It is all updated and remodeled. The rooms are so nice and the breakfast is so delicious. The staff is very friendly and caring. It is just a great experience for me and my family when we come to Bakersfield to stay here. It is down the street from the mall and from Walmart and other shopping. I wont go anywhere else. Fully satisfied. December 2, 2013
Rated 5.0 out of 5.0 by Pleasant stay Very clean and comfortable rooms/bed. Front desk gave me a newly remodeled room, thank you for the wonderful service. I'll definitely will be back! December 1, 2013
Rated 5.0 out of 5.0 by Returning guest What's bringing me back to this hotel: awesome rooms, affordable prices, friendly hotel staff , fast overall service, & free wifi! December 1, 2013
Rated 1.0 out of 5.0 by Worst Night Sleep Ever The walls are too thin. The room next to me must have checked in late and I don't know what they were doing, but I am not even kidding they must have flushed their toilet 50 times in a 15 minute span. Woke me up. Two trains came thru and I thought one was coming right thru my room at 2 am.. The 1st room I was put in the heat did not work, it was pour rain and freezing. I had to call downstairs and ask to be re-roomed. The hotel is convenient and very nice outside grounds, but I will NEVER stay here again. The staff was friendly and helpful. November 25, 2013
Rated 5.0 out of 5.0 by Great visit I was treated well during my stay. Delicious buffet breakfast. Fast check in and check out. Thanks November 9, 2013
Rated 5.0 out of 5.0 by Enjoyed my stay I would recommend this hotel. Great price, service, staff and rooms. Manager of property should update their pictures, so others can appreciate your new rooms. November 7, 2013
Rated 5.0 out of 5.0 by Holiday Inn -HUGHES property This is a very great hotel, one of the best Holiday Inn that I have stayed in. Website indicated the hotel is in the process of being renovated and I was expecting to a see a messy hotel. However, when I checked in, I was impressed with the lobby and my room. When I travel I usually stay in Holiday Inns, and I noticed this hotel rates were more reasonable than the other Holiday Inns' in Bakersfield. Others were $20-40 more. Great price, Attentive staff at the front desk (Michelle referred me to an amazing Italian Restaurant ..think it was named Urichos!! and she even made time to print me out a map so I wont get lost)! Definately I will be staying at this hotel on my next visit to Bakersfield! November 6, 2013
Rated 5.0 out of 5.0 by Wonderful service & experience. Great reception, love the fresh cookies in the lobby, nice recommendation & discount at a local restaurant. Great value for all of the amenities. Due to some renovations, there was an issue with the water in the room but it was handled well by the staff. November 3, 2013
Rated 4.0 out of 5.0 by Good sleep Even though under renovation, facilities were good. Missed having the guest laundry. November 1, 2013
Rated 5.0 out of 5.0 by Just like home nice place to be Every one there was just good as can be Matt at the front desk was always glad to help in any way he could I think this is just the best place to stay when you come to Bakersfield, CA October 29, 2013
Rated 5.0 out of 5.0 by Relaxing stay I have stayed at this property more than a few times, and once again it has been a pleasure to stay. The new lobby/breakfast area is very nice now that it is finished. My room was clean, A/C worked like a charm as well. I will continue to stay here in the future. October 19, 2013
Rated 2.0 out of 5.0 by Don't expect to sleep They are in the process of renovating the whole hotel, the finishes and appearance looks great but they really skimped on the necessary details. There is a set of train tracks less than 500 feet from the hotel, and with all the money they are putting toward renovating they were too cheap to put in double-pane windows. I was woken by the train several times throughout the night, more than I ever have woken up in a single night. Which is especially difficult, considering I even lived with an apartment backed up to train tracks all through college. Quite simply, the sleeping experience was the single worst I have ever had in a hotel and ultimately a place to sleep is what you are paying for. I won't stay at this hotel again and debating if I will stay at any Holiday Inn Express again after this experience. October 5, 2013
Rated 5.0 out of 5.0 by Great stay w Holiday Inn Great overall experience with Bakersfield's Holiday Inns on Hughes Lane. Fast check in, wonderful buffet breakfast served in the morning, and smooth check out process. Construction was in process during my stay, however,the front desk staff did inform me about the renovation. Front Desk staff were very attentive and they got me a quite, remodeled room. The new upgraded rooms are gorgeous. September 30, 2013
Rated 4.0 out of 5.0 by Remodeling woes We were told the re were renovations going on in the motel. However, the floor we were assigned was completed. I went in to take a bath, and the stopper didn't fit the drain. In fAct, it fell apart when we tried to take it back out. The only thing that the desk could offer was the same stopper. I asked the clerk to be sure to inform the renovators that this was not the right stopper for the bathtub. Having arthritis, I look forward to the pain relief that a warm bath gives me. We stuffed a washcloth into the drain and I held my foot on it so the tub could hold water. The door also didn't fit the frame. The dead bolt wouldn't latch completely, and there was a significant space on the latch side of the door. The light from the hallway shown in at night. We were also disappointed that there weren't any vending machines on our floor. September 25, 2013
Rated 1.0 out of 5.0 i will not stay I room was very hot air did not work I will not stay here agin this is a bad location.. September 13, 2013
Rated 3.0 out of 5.0 by Middle of Renovtions Renovation efforts are fine, but it does affect one's experience. I also did not feel totally secure, due to the lack of lighting in hallways and parking areas (also due to the appearance during construction). September 2, 2013
Rated 5.0 out of 5.0 by Jehovahs Witness Convention We want to thank the staff especially the young man and woman at the reception desk. We were there from the 16th to the 19th of August and they were very helpful, pleasant and went beyond the call of duty. They deserve commendation. Thank you for a delightful stay. August 22, 2013
Rated 5.0 out of 5.0 by Nice stay The staff was very nice the room. Was very clean and the breakfast had so many varieties Thank you to the staff @ Holiday inn express August 16, 2013
Rated 3.0 out of 5.0 by Average at best. My stay at this hotel was okay. A few things that are important to point out are that it was much more expensive than it is worth, the bath tub ran the whole time, and the maids came in my room when I had a do not disturb sign up. I also asked the front desk to come fix the leak in the bath tub and they never did. The quality of the hotel was not worth the price I paid. I am disappointed in my over all stay. Not one of the maids or service people spoke English either. August 11, 2013
Rated 5.0 out of 5.0 by Remembered my name The hotel is going through renovation and although the dust is still settling the staff does everything that can be done to make you feel appreciated I.e remember your name from the last visit before! August 6, 2013
Rated 4.0 out of 5.0 by Gr8 Hotel in Not-So-Gr8 Area As published by me on Trip Advisor: I was pleasantly surprised by the modern, clean lobby and it just kept getting better! The front desk clerk handed me water & snack bar while checking-in and they were very helpful with restaurant locations and a map. My room was as requested in my profile, top floor and end of hall away from elevator,etc. The room was very large, totally remodeled and cool on the 105 degree afternoon. Wifi was strong and breakfast had eggs and assorted breads, pastry, cereals, yogurt, fruit, etc. It had the best rate in the area and don't let the neighborhood discourage you. The parking was secure and I felt very safe in the property with a cordial and efficient staff. August 1, 2013
Rated 5.0 out of 5.0 by awesome THIS IS THE SECOND TIME WE STAY HERE AND IT WAS GREAT LIKE THE FIRST TIME. THIS HOTEL IS SO CLEAN AND HAVE AN EXCELLENT SERVICE (BUT NOT SOME GIRL WHO ANSWER THE PHONE WHEN I DID MY RESERVATION SHE WAS VERY RUDE) THE GUY WHO WAS AT THE DESK WEN WE SIGN IN WAS REALLY NICE AND HELPFULL, THE ROOM WAS SO CLEAN AND THE JACUZI REALLY NICE. ME AND MY WIFE HAD A WONDERFULL NIGHT CELEBRATING MY BIRTHDAY. I WOULD STAY HERE AGAIN AND AGAIN SO MANY TIME I COULD GET AWAY WITH MY WIFE AND SPEND SOME QUALITY TIME. THANKS FOR EVERYTHING....OH AND THEY WORKING ON RENOVATION AND EVERYTHIN IS BETTER, JUST ONE THING: KEEP THE ROOM WITH JACUZI PLEASE!! July 29, 2013
Rated 5.0 out of 5.0 by Great place to stay I will stay here again it was clean the staff was woundful I came to go to a 50th Ann party stay fri sat sun and left Mon I enjoyed my stay so much I will be back July 9, 2013
Rated 4.0 out of 5.0 by Quiet It was a hot night when we checked in and there was a large glass container of ice water on a table to greet us. A perfect way to greet weary travelers. As Rewards Club members at check in we received water bottles and nutrition bars to take to our room. Even though the hotel is undergoing construction, it was clean and quiet. After a good night's sleep we went down for the breakfast which was adequate. During our stay the staff was friendly and professional. July 3, 2013
Rated 5.0 out of 5.0 by BAKERSFIELD HOLIDAY INN Nice hotel with very gracious staff. I would both stay there again and recommend the hotel to others. June 25, 2013
Rated 5.0 out of 5.0 by great room room was great. very comfortable and really clean. June 24, 2013
Rated 1.0 out of 5.0 by Under remodeling and bad odors in bed room Too expensive for the service in general. It shouldent be a Holiday inn Express June 17, 2013
Rated 4.0 out of 5.0 by Friendly, helpful staff. Even thought the main lobby and fourth floor were under construction the area was always neat and clean and the staff and contractor personnel were courteous and helpful. May 21, 2013
Rated 4.0 out of 5.0 by Just what one needs on the road As with many HI Express...just what the Dr. ordered after a long day on the road! Extemely friendly and accomodating staff, great room with great amenities (free internet, fridge), and a great bed with excellent bedding. Had a peaceful, relaxing stay May 5, 2013
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