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Rated 4.5 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and good service Room was very comfortable. Enjoyed relaxing in the pool. Breakfast hit the spot. Friendly staff. Liked the handout that contained a map and listing of area shopping, restaurants, etc. August 29, 2014
Rated 5.0 out of 5.0 by Excellent hospitality All my stay was wonderful, my child enjoyed the pool. Had wonderful breakfast choices. When I visit Bakersfield again I will definitely stay here. August 29, 2014
Rated 5.0 out of 5.0 by Whirlpool was Great! Spent two days here and had the whirlpool room on the 1st floor. The room was very clean and everything worked perfectly. What a great weekend. Even went swimming in the pool which was also well maintained. If your looking for a nice quiet place that includes a nice big whirlpool tub, this is the place. August 20, 2014
Rated 5.0 out of 5.0 by love the decore Love the new ambiance. Staff friendly and efficient. Convenient parking August 18, 2014
Rated 3.0 out of 5.0 by Location to travel access convenient Too close to train traffic/noise………………………………………………………………………………….. August 13, 2014
Rated 4.0 out of 5.0 by Comfortable place and lovely staff Everything was very good for the money spent. I love the holiday inn brand anyway, so I may be biased. But it was refreshing to have some great customer service from the staff August 8, 2014
Rated 5.0 out of 5.0 by Nice Stay... This hotel met all the expectations i had in this hotel chain... August 7, 2014
Rated 5.0 out of 5.0 by EXCELLENT HOTEL AND SERVICE!!!! I would definitely reccommend this hotel to anyone. I live in Pahrump, Nevada and booked a room here. Unfortunately we were not able to make it the first night of the 3 nights we stayed here. I called the hotel to let them know about our car issue we had driving to Bakersfield and told them I would pay for the night so we wouldn't lose our reservation because we were attending an important convention in Bakersfield. The person at the front desk told me she would make a note and let her manager know about our car issue we had. When I checked in to the Hotel the following day the person at the front desk told me we were checked in the night we couldn't make it due to car issues and also told me that the manager gave us discount. I was very happy with the service and the room we stayed in was very clean. Breakfast was very good as well. This hotel also had all of the amenities I always look for in a hotel: mini fridge, microwave , and coffee maker. August 6, 2014
Rated 5.0 out of 5.0 by awesome stay! My stay was just amazing! I was there for a month and the staff was very courteous, professional, helpful and flexible. When I was working nights the cleaning staff got to me later in the day so I wasn't disturbed when I was asleep. Couldn't have asked for a better place to stay with a matching staff. Just absolutely awesome! August 6, 2014
Rated 5.0 out of 5.0 by Great property Seeking a break from a hectic several weeks of business travel I was looking for a property with an in-room Jacuzzi- this hotel not only met that need, but surpassed my expectations in customer service and friendly staff. August 5, 2014
Rated 5.0 out of 5.0 by Great all around stay This was the first time at this location. It was a great experience from the time we checked in, to the time we checked out. I will definately stay at the Bakersfield location during my next visit. August 5, 2014
Rated 5.0 out of 5.0 by Better than expected. My family and I were very pleasantly surprised to see the updated interior of the Holiday Inn Express. Our stay was very comfortable - from our bed to breakfast. The hotel staff promptly provided us with a crib that was in excellent condition and did not make us think twice about laying our infant in. We all had and very comfortable and relaxing stay! August 4, 2014
Rated 4.0 out of 5.0 by Great Hotel in Bakersfield Great [place and very comfortable. Within walking distance from the Crystal Palace where all business was conducted Will return here anytime. August 4, 2014
Rated 5.0 out of 5.0 by knowledge of staff Desk agent was knowledgeable about the highways,even though we should have taken I5 instead of 99. 99 was interesting but slower. July 27, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Force to come to Bakersfield by my company to work, not happy about it at all. Despite this, what makes me happy is this place, the room are fresh, modern and comfy. The staff, especially Michelle and Matt are hands down, completely awesome. They have fulfilled my needs, as in the room location, extra pillows and blankets, problems when my company forgets to setup my reservation. I have been in the retail/customer service for many years, and I know sincere, honest service when I see it. All I can say is thanks for making my stay in Bakersfield, bearable July 26, 2014
Rated 5.0 out of 5.0 by Excellent Stay in Bakersfield I had a wonderful stay at this hotel, I have recommended it to other just because of the décor in the lobby. I am glad the staff has stepped up to the plate and reflects the excellence I have come to expect from holiday inns. I especially enjoy the convenient location because in the morning when traveling south there is not traffic to contend with. I would highly recommend this hotel. July 26, 2014
Rated 3.0 out of 5.0 by Need New HVAC units HVAC units are antiquated and need to be replaced with modern, efficient and quiet units July 22, 2014
Rated 5.0 out of 5.0 by Busines Stay Overall stay is great. Hallway carpets need cleaned. My stays are what I expect at Holiday Inn Express. July 22, 2014
Rated 5.0 out of 5.0 by Very comfortable I always stay at Holiday Inn Express when possible in the US and in Mexico where I work. They are always clean and consistent in both countries and the staff is great! July 21, 2014
Rated 5.0 out of 5.0 by Great hotel at a great price Arrived one night late on our way to Yosemite. Great place to stop (comfortable bed, very clean hotel and very decent breakfast). Hotel staff was very friendly. July 21, 2014
Rated 4.0 out of 5.0 by Bakersfield Loved it! My wife booked some cheap hotel and we got out of that and called this hotel. They booked us right away for multiple days at a discount. Thanks so much holiday inn a life savor! July 20, 2014
Rated 5.0 out of 5.0 by PHLY PHYSR excellent staff courtious, friendly and informative. July 17, 2014
Rated 5.0 out of 5.0 by Griswold Group Though the neighborhood didn't appeal to me, once I got into the Holiday Inn Express, itself, I was sure glad I chose this establishment. Good service. Good quality. July 17, 2014
Rated 5.0 out of 5.0 by Nice Clean Hotel With a Comfortable Bed I will definitely stay at this hotel again if I'm ever in this town again. The staff was very friendly. I will definitely stay at other Holiday Inn Expresses based on my experience at this one. July 15, 2014
Rated 5.0 out of 5.0 by Home away from home I stay here on business at least 5 nights per month. This hotel is safe, clean, and the staff is extremely competent and friendly. I deal mainly with Matt and Michelle in the evenings and they are great at their jobs. This facility has been completely renovated recently and should disappoint no one. July 10, 2014
Rated 5.0 out of 5.0 great hotel great hotel, very updated and clean modern looking. Staff were very pleasant. nice rooms very comfortable. July 9, 2014
Rated 5.0 out of 5.0 by Great Choice!!! Slightly inconvient location Nice, newly refurbished facility, great rooms, beds, and breakfast. Some noise heard from other rooms with crying children, but otherwise quiet. Good TV choices, within walking distance of fast food, and a Denny's. Just 2 blocks off of CA-99, 5 miles south of Bakersfield. There is a grocery store available nearby. July 8, 2014
Rated 4.0 out of 5.0 by Large Modern Room We had a large room and bathroom. It made it easy for the four of us to spread out with our stuff. We were visiting family and this hotel was only 3 miles away. Our grandson did not like the darkness or the cloudy water of the pool area. Otherwise this hotel was convienent to access and we would stay here again. July 5, 2014
Rated 5.0 out of 5.0 by Welcome relief just when we needed it We had to quickly vacate our home overnight due to an unfortunate situation. We needed local hotel accommodations in a hurry. We've always had good success at Holiday Inn whilst on the road, and this time was no exception. We were greeted by a very nice front desk staffer, and within minutes we were in our room. The room was clean, comfortable, and everything worked. The property was clean, modern, and well maintained. Our only regret is that, due to our evolving situation, we could not take advantage of the included breakfast. We have done so in the past at other properties and it has always been good. We are very grateful for the service. Our stay was less than twelve hours, but we got welcome relief just when we needed it. Overall, our experience was another example of the consistent quality excellence we've found at Holiday Inn. It is my opinion that the staff of this property should be commended for a job well done. Thank you! July 4, 2014
Rated 4.0 out of 5.0 by It is Bakersfield after all! Ok for tired travelers Average. Nothing outstanding, but nothing horrible either. Front Desk staff friendly and generally efficient. Hotel maids were great asset to the hotel. July 3, 2014
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