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Rated 3.8 out of 5 by 34 reviewers.
Rated 4.0 out of 5.0 by Good location good value friendly staff short walk to the beach, restaurants, currency exchange, supermarket, and shopping center. Breakfast is good. if you want egg and bacon, they can make it for you at no cost just need to ask the staff for it. At check in the staff had paper work ready to go they were ready for me. check out was fast. The only problem I had which is probably out of the hotel control. There is a roaster that start crowing every day at around 4am from near by houses. This roaster crowning lasts for a few hours which affect my sleep. July 21, 2014
Rated 3.0 out of 5.0 by 床鋪舒適乾淨 行間雖小但是乾淨,床鋪非常舒適,員工友善有禮貌,但是一樓大客房安全性較差: 客房一入口處沒有經過大廳櫃檯且靠r近飯店門口,感覺隨時有外人可以隨時進入;另一客房入口處則需經過餐廳,規劃較差。 July 17, 2014
Rated 4.0 out of 5.0 by Good Family Stay The overall experience was good. Quality of breakfast (although limited in variety), New Rooms, proximity, Helpful staff....an enjoyable experience. Only negative was the suction (exhaust) in washroom was not working (stayed in 5th floor) and hence changed to room after two days (to 6th floor), without much of improvement. The staff although were very helpful in providing some room sparay. July 10, 2014
Rated 3.0 out of 5.0 by great location Great location. False alarm announcement at midnight on my first night stay. Basin cracked, old towel... July 10, 2014
Rated 3.0 out of 5.0 by Unskilled team and organizing issues During staying in the hotel was feeling that service staff didn't know what to do. Receptionists often forgot call a taxi. During 2 weeks staying there, cleaning service never took my laundry bag. I always had to ask on reception to take it. The same was with returning clean cloth. Doesn't matter that I asked back it to my room, it staid 2-3 days somewhere and I again had to ask on reception bring it back. I tried to check-out one day before leave, but receptionist couldn't do it. Receptionist and his manager around 30 min try to calculate the bill (in result they calculate it wrong) + print me bill without the last day. So I had to back next morning and repeat whole procedure again. July 9, 2014
Rated 4.0 out of 5.0 by Great Value. My family and I booked too rooms at the Holiday Inn Express Kuta. The staff were great right from the start by organising connecting rooms for us. The location is good for Kuta and only a very short walk to the beach and shops. Overall though, it was the friendly staff that made our stay very good indeed. July 7, 2014
Rated 3.0 out of 5.0 by Great value for money. Shame about the rooster at 4:30 am. This place is fantastic value for the location. At $35-40, it's a clean and tidy room (not quite up to Holiday Inn standards of cleanliness but so much better than most of Bali). The location is great - right in the heart of Kuta and near a supermarket. The staff don't speak English well enough for an International hotel, but they certainly tried hard to please. I was woken at 04:30 by a rooster and a dog competing to be the most annoying. I found out that the rooster lives in a cage that qualifies as animal cruelty right next to the hotel and if you're on that side you will be woken by it. Frankly, the Holiday Inn should pay the neighbours to not keep livestock right next to them. It's a budget hotel but there are standards - that's why I always stay at the Holiday Inn. This place needs to do better. July 1, 2014
Rated 4.0 out of 5.0 by Great Location Location is perfect. Just at the heart of Kuta Square. July 1, 2014
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