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Rated 4.1 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Great Hotel, Staff and Location This hotel is in a great location, for business or pleasure. The staff is very friendly and courteous. The hotel is clean and comfortable. If you are staying here on an extremely cold night though be prepared for a cold room. I stayed during a storm which shut the city down and the temperature outside was -20. The heat in the room works fine, but the windows are not updated and therefore do not provide insulation. This lead to the room being chilly and my needing an extra blanket on top of creating a cocoon with the existing blankets. If you are an easy person to wake you may want to request a room away from the main roads, the street noise comes easily through the windows, as if they are open. February 24, 2015
Rated 5.0 out of 5.0 by Great hotel for the value Very near to Johns Hopkins hospital, the shuttle is frequrent, and the people are nice and helpful. I would recommend this hotel to anyone with a short visit to Baltimore Inner Harbor. February 22, 2015
Rated 2.0 out of 5.0 by Problems * Original suite ordered unavailable because of 'heating problem' - third guest had to sleep on fold-out sofa and wasn't comfortable * Facility has parking for only 1/3 of the number of guests they can accommodate. Alternate option is a municipal parking structure a mile away. They sent nighttime courtesy van driver to collect me from lot (Domenic: he was great). Street parking in the neighborhood did not look safe and required very early retrieval in a.m. * Room was overheated and required use of cooling function in thermostat which would not stay at set temperature and kept reverting to a higher one. * Breakfast ended at 9:30 - too early * Courtesy van driver did not keep to set schedule and made it necessary for my wife and son to walk a mile in the snow to their appointment. I followed afterward once I could be taken to my car. * Desk clerk added extra points to our IHG account because of inconvenience with room. February 22, 2015
Rated 5.0 out of 5.0 by my chill zone My husband had to be hospitalized at john hopkins ,and since we are from dc we decided to stay in baltimore over the weekend while he had a very serious operation.The hotel was recommended to us by someone who had a problem simuliar to ours.going to the hospital was easy because we could use the shuttle and in the evening when we needed to just relax away from the hospital atmosphere ,the holiday inn express was perfect.our needs were met. February 19, 2015
Rated 5.0 out of 5.0 by Good option for central Baltimore This was a good value for central Baltimore. The hotel is what I would expect for a Holiday Inn Express and it fit our needs perfectly. The area around the hotel is a bit spotty but once inside the experience is good. February 19, 2015
Rated 5.0 out of 5.0 by shuttle service We arrived at front desk at after 7am and the 8am and 9am shuttles were full. They provided shuttle service for us immediatly even though we had not signed up (that was my oversight). Driver also recommended a great place to eat the night before. Had a great experience at the hotel. February 11, 2015
Rated 5.0 out of 5.0 by Kind and courteous. I had surgery at Johns Hopkins. My family stayed here and it was the perfect location for us. The hotel shuttle was very accommodating to all my family. The staff was kind and courteous. The on site laundry was broken for a few days, and the neighborhood isn't good, but for us this property served us well. February 8, 2015
Rated 4.0 out of 5.0 by Great Customer Service My husband and I stayed for two nights. Overall, our stay was a good one. However, I feel that the mattress we had could have been a bit more firm, and the pillows. This is a personal issue, so that's why I rated the staff excellent. They were. If I stay here again, I will make it a point to request a firm mattress and will bring my own pillows. January 28, 2015
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