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Rated 4.1 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Great Service and comfortable room I was able to relax after a long day at the convention center in my room and get a good night's sleep and the next morning get up and have a delicious breakfast and have a free shuttle service to and from the convention center for my next session. November 17, 2014
Rated 5.0 out of 5.0 by Overnigth Stay My stay was wonderful. The hotel price and location served my purpose November 10, 2014
Rated 5.0 out of 5.0 by Baltimore Downtown A very unique property Formerly a bank and built in the early 1900s the lobby is beautiful. The room was very nice and quiet even though there was downtown traffic below. The staff were very courteous and the shuttle to the inner harbor was convenient November 5, 2014
Rated 4.0 out of 5.0 by Good Hotel Great old historical building nicely converted to Express. Nice staff Very comfortable and quiet. November 5, 2014
Rated 1.0 out of 5.0 by Wow bad surprise Manager and his hotel are sad. The employees seem stressed, undervalued. And manager doesn't have to try - he has a cash cow - folks will stay here to be close to their relatives staying at the Johns Hopkins hospital. No one answers front desk phone. At all. Ever. Even when Holiday Inn Corporate staff tried to locate the hotel personnel - they couldn't get anyone to answer any of the phone numbers they had either!!!!!!! If you stay here, have a black belt, and maybe sleeping medication - you don't want to be awake or aware. For help you will have to call 911. How pitiful is that. When I moved to another Holiday Inn the staff there shared that they are never able to reach anyone by phone either. I did not feel safe in the hotel, and Juvenile Justice Center is right across the street. Good grief. The building, the beds, cleanliness - all of this is fine. All other staff treated me well - just manager was a patronizing turkey when it was brought to his attention that no one can feel safe if we can't reach front desk. Wow. October 28, 2014
Rated 5.0 out of 5.0 by comfprtable beds, clean rooms The staff was very knowledgeable and helpful. Used the shuttle several times during the stay. Rooms were large enough to move around and unpack luggage. Everything we needed was provided. All questions were answered and staff seemed sincerely concerned for our comfort. All of this is why we choose Holiday Inn Express when we travel.... October 26, 2014
Rated 5.0 out of 5.0 by Great front desk staff Made dining recommendations and they were great. The parking area was secure and I felt safe. October 23, 2014
Rated 5.0 out of 5.0 by Very Nice lOCATION , ROOM WAS CLEAN AND BREAKFAST WAS GOOD! Very nice hotel! Good location, room was clean, Breakfast was good! They offered free shuttle every hour. October 20, 2014
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