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Rated 4.1 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by comfprtable beds, clean rooms The staff was very knowledgeable and helpful. Used the shuttle several times during the stay. Rooms were large enough to move around and unpack luggage. Everything we needed was provided. All questions were answered and staff seemed sincerely concerned for our comfort. All of this is why we choose Holiday Inn Express when we travel.... October 26, 2014
Rated 5.0 out of 5.0 by Great front desk staff Made dining recommendations and they were great. The parking area was secure and I felt safe. October 23, 2014
Rated 5.0 out of 5.0 by Very Nice lOCATION , ROOM WAS CLEAN AND BREAKFAST WAS GOOD! Very nice hotel! Good location, room was clean, Breakfast was good! They offered free shuttle every hour. October 20, 2014
Rated 4.0 out of 5.0 by Somewhat disappointing We were given a good room at a great price, considering it was a baseball play=off weekend. But the internet service broke down, and since it was a weekend, the hotel staff declared nothing could be done until Monday. When I asked to speak to a manager about this, the staff on duty said he or she was not on duty on the weekend. (Why the IHG group, with its many properties in and around Baltimore, can't arrange with a 24/7 IT service provider is a mystery.) Also, the breakfast area is too small, and the hours too restricted to serve the need effectively. October 19, 2014
Rated 5.0 out of 5.0 by Great service,location,friendley staf Will come back when go on trips at any city because of good experience with my stay. October 19, 2014
Rated 1.0 out of 5.0 by tiny room, King bed is actually closer to queen sized bed Had a bad experience at this hotel. Booked a King bed suite. Turns out this room is a bed with a pullout sofa. I spend almost 3 months a year in hotels, and this was no suite. I complained to the front desk as the King sized bed was almost a foot less (68" instead of 76") a real KS bed. For 2 guys to share a bed, it was too narrow. At the front desk, was told that nothing they could do as hotel was sold out. Also told by the guy that hotels make beds whatever they want and he says King beds can be different sizes. TOld me the size was listed on the bed label -- guess what? He lied. The room was cramped, furniture was old. The building is an old bank by the highway. Nothing there, unless you need to be near the men's shelter. Yeah, scary area! October 18, 2014
Rated 5.0 out of 5.0 by Great place to stay I found the Holiday Inn Express in Baltimore a great place to stay. Reasonable rates, close to Johns Hopkins Hospital, wonderful shuttle service. October 18, 2014
Rated 4.0 out of 5.0 by Great service Understanding staff I went to Baltimore for a medical appointment Unfortunately was feeling ill the whole time The staff was extraordinary, understanding and accommodating The beds and pillows were the best part of my trip October 17, 2014
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