Rated 4.0 out of 5 by 158
Rated 5.0 out of 5.0 parking
The only problem was not being told about not always enough parking spots for parking first come only We had to park on street
with a company car and had to worry about that after driving 6 hours and worried about surgery on Monday.
Besides that all other was great.
September 15, 2014
Rated 4.0 out of 5.0 by HappyGuy1237 Excellent Staff
My wife was at JHU hopital for a week and I stayed at the Holiday Inn Express.
Ok..the negatives...the vending machines were not refilled daily. The Internet was tempermental. The neighborhood was kind of scary. Parking limited. Nothing in the neighborhood to eat or do.
Even with those negatives let me say I will never stay at another hotel when I go to Baltimore. Highlight was the staff. Always a smile. Always postive. I felt at home. I felt welcomed. By the end of the week we were friends on a first name basis. They did everything they could possibly do to help me with my anxieties associated with my wife's surgery. The shuttle service was incredible. I called...and they were right there to pick me up and take me back to the hotel. Never one minute late. Always a smile and a word of encouragement.
The room was very clean and comfortable. I slept like a baby. I called for delivery of food and it was great food that arrived in 20 minutes....every single time. The bed was very cozy.
Like I said...this is my hotel in Baltimore for now on. This staff deserves an award.
September 6, 2014
Rated 5.0 out of 5.0 by emilymh22 Awesome
Great rooms! The staff was friendly and helpful! Super close to Power Plant!
September 3, 2014
Rated 5.0 out of 5.0 by Bubbie Sharon If you need to stay close to Johns Hopkins, this is the place!
Comfortable, very reasonable, and very courteous and comforting staff. The shuttle will take you to hospital and food places (since there are none near the hotel) accept for a small restaurant across the street.
Wifi and refrigerator and microwave were so needed and excellent. My husband had to drink soup all day before his surgery and I could heat it up right there in his room! And for me, there was take out available from local restaurants. I was very happy
September 2, 2014
Rated 5.0 out of 5.0 by LBB2005 Wonderful and Comfortable Stay
We were here for a medical appointment at JohnsHopkins. It was very close and the shuttle took us there and picked us up without any problems. The room was very clean and the bed was very comfortable. I will be returning for surgery soon and plan to stay and recover here for about 3 days before heading back to NC. Thank you for making my stay so nice.
August 24, 2014
Rated 3.0 out of 5.0 by chihon FRIENDLY STAFF BUT BAD PARKING
I did not realize that the hotel only has 15 parking spots, because I did not book directly with the hotel, instead I went through the website. The hotel is in a not so good neighborhood and I was told that I had to park in the street. Luckily I arrived on a Fri night and there were plenty of empty spaces in front of the hotel, but I had to move my car before noon. The staff was friendly and helped me find a parking spot as well as offering several take out menus (as there is no restaurants nearby).
August 23, 2014
Rated 5.0 out of 5.0 by SAPhotoart Great Customer service!
Everyone was very helpful! Very customer friendy. The staff went out of their way to feel at home in Baltimore.
August 22, 2014
Rated 5.0 out of 5.0 by butchann Parking Lot
Just wish that it was not first come first serve! After arriving around 10 pm there are never any parking spots in the parking lot. We have a four hour trip and do not like parking along the street. You need to accommodate those arriving later in the evening.
August 17, 2014