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Rated 4.1 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by Great Stay Staff was friendly, professional and engaging. The hotel is clean and well maintained. Free Breakfast, shuttle and Internet Access adds value to the cost of staying here. July 22, 2014
Rated 3.0 out of 5.0 by Not so good neighborhood We arrived after dark to this hotel and the neighborhood did not seem the best. I did not feel comfortable leaving the hotel. The gentleman at the desk was not the friendliest and attempted to tell me that there were no available parking spots, even though both cars that arrived were parked in lots. He told me that there was a truck and trailer coming later that night. I reminded him that I was told first come first serve. He asked me to walk outside with him to see where I was parked. Eventually the lady, who I did not realize was an employee there, told him that she could find us two slots. Originally when I made my reservation I was told that there is a lot across the street for free parking after 6pm to 8am. This is not true. There is only street parking!!!!!!! The room was fine, but we did not leave it all night long!!!!! July 22, 2014
Rated 5.0 out of 5.0 by Exceptional Staff and Rooms From the first hello at the front desk I could tell the staff cared about my stay . I was at this hotel for 27 nights at various times over a two month period. My husband was very ill, staying at Johns Hopkins. The staff went out of their way to help me as my stay changed many times. The rooms were nice, very clean and the morning breakfast wonderful. David who worked at the front desk most evenings I was there was more than just an employee...he was caring and compassionate and helped me numerous times navigate my stay and the Baltimore area. Holiday Inn should be very proud of the employees at this hotel. We will be making numerous trips back to Baltimore area and plan to stay at this hotel each time. July 21, 2014
Rated 3.0 out of 5.0 by Comfortable Stay Have stayed in hotel several times and always satisfied. Bathroom problem this visit lowered ratings. Always park in lot - do not park on street. July 18, 2014
Rated 5.0 out of 5.0 by evaluation form This evaluation form is too long. Some questions are repeated. For purpose to stay, medical related reason is an important purpose. The hotel should provide drinking water, if not bottled water, there should be a pot to boil water. July 17, 2014
Rated 5.0 out of 5.0 by Interesting Experience The hotel was wonderful and staff was very friendly and accommodating. There isn't one negative thing I can say about the hotel. Location was easily accessible to almost everything. One must keep an open mind. You can see Baltimore has its areas that they are trying to recreate and beautify. Some strange people walking around the area but we enjoyed sitting back and watching and listening to them. They were harmless July 16, 2014
Rated 5.0 out of 5.0 by Best Kept Secret We enjoyed the whole experience. Recently updated this hotel was fresh and very nice. The staff were always helpful to include the local shuttle. I would recommend it and will stay again without comparing other hotels in the area. July 14, 2014
Rated 3.0 out of 5.0 by disappointed The non-ability to drop off luggage safely was distressing. Having to pay to park and then ride in circles waiting for a guest to leave was also distressing. I had 3 children, including a baby, with me, a broken foot and the ammenities I have come to take for granted at other HIX hotels were just not there! July 14, 2014
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