Rated 4.1 out of 5 by 166
Rated 5.0 out of 5.0 by Deb1957 Jewel in Downtown Baltimore
This hotel was amazing from first walking into the beautiful, historical lobby to the service. I stayed several times while visiting my grandson in the NICU at Johns Hopkins Hospital. There shuttle to and from the hospital was terrific. All the staff, but especially Erika, were beyond reproach when it came to service. The room was clean and comfortable. Breakfast was good. I had stayed in Holiday Inn Express before and I was a little hesitant until I checked in. I will definitely stay here again.
October 17, 2013
Rated 1.0 out of 5.0 by Longview3DMS Disappointing
In a word: Disappointing. The hotel is located in what appears to be a 1920s era former bank. The lobby is terrific. It has been nicely restored. Good bed. Good linens. The rest of the hotel…not so great. I am a business traveler. Nearest restaurant---6 blocks. Not the best neighborhood to be walking in. No taxis cruising this neighborhood. I called one and it took 20 minutes to arrive. They have an hourly shuttle. Front desk people---disengaged…sometimes cranky. (“Would be a good job if I did not have to deal with the hotel guests.” attitude.) Parking ($12.00) on site is limited and tight…get there early. One of two elevators was not working. The one working smelled of smoke. Side door lock not functioning…not good in this location. No iron or ironing board in the room. I asked for one to be sent to the room. I got an ironing board that would not stay up. Light balbs missing from a poorly illuminated room. Toilet clogged. Advice…keep looking.
October 17, 2013
Rated 2.0 out of 5.0 by JBRH Not safe
As noted in prior reviews, this hotel sits across the street from Baltimore's Juvenile center and from a number of homeless shelters. Baltimore Central Booking sits a couple blocks away, as does the impound lot. 2 of the 3 mornings, homeless came into the hotel for the breakfast with no notice or attention from the staff. I appreciate the hotel feeding the homeless, but this raises strong security concerns. In addition, the doors are not locked at night, and homeless looking for a place to sleep could (and, per earlier reviews, have) come into the hotel. Again, a major security issue. This hotel needs to take a much more serious attitude toward security before it represents a viable option. The price of a stay at this hotel is no bargain either, and the WiFi is painfully slow. Although a Holiday Inn Priority Club member, I will unlikely return to this particular Holiday Inn Express.
October 7, 2013
Rated 5.0 out of 5.0 by Csld84 What a pleasant surprise!
Wasn't quite sure what to expect but was so pleasantly surprised! Great location, parking, beautiful lobby, helpful staff, clean simply appointed rooms, comfortable bedding, great breakfast, reasonable price! Couldn't ask for more. Would definitely come back again!!
October 2, 2013
Rated 5.0 out of 5.0 by Nicky51 Very quite stay
Erica,James,Tina and Leeticha helpful as usual. Keep up the good work. Guys
October 2, 2013
Rated 5.0 out of 5.0 by krzeee1 Great Building and Wonderful Staff
Great place, great price, and excellent staff. It is a wonderful building with great history. Great location to Little Italy.
October 2, 2013
Rated 4.0 out of 5.0 by Trixie04 Excellent Value for Baltimore, but Parking isn't awesome
This hotel was absolutely fantastic with their atmosphere, staff, and amenities. However, the parking seemed a bit confusing and it appeared that if parking wasn't available in their reserved lot, you were simply out of luck and had to walk through what might not be considered the best area of town. In similar areas and hotels, the parking space was simply included with a fee. But, the very friendly staff made up for any hard feelings. I also received a handwritten thank you card, which is a great touch!
October 1, 2013
Rated 5.0 out of 5.0 by JerryandLynette Visiting our daughter...
We stayed here during a visit to Baltimore to spend time with our daughter and her boyfriend and some other friends of ours that live in the city and couldn't have ask for a nicer stay, the room was very nice and very comfortable and the breakfast was very good; one of the best hotel breakfasts I've had! I would highly recommend this hotel for anyone who is coming to the city of Baltimore whether it be for work or pleasure!
October 1, 2013
Rated 3.0 out of 5.0 by Shay760 Be flexible or you could be disappointed.
Only stayed one night. We drove there from New York. Although we drove into a parking space in the parking lot upon arrival, we were told we had to move our car and park on the street. It seems that they forgot to tell us that the parking lot was first come first serve. Likewise, we were told that if we made arrangements for the shuttle bus at least 15 minutes in advance we would have a seat. We called 35 minutes in advance and were told the bus was fill, try again tomorrow. Our room had an iron with no ironing board. We had to iron on the small table. The TV froze repeatedly while we watched it. Not many hangers in the closet. There were 3 of us. Hotel was okay for one night but if we had have stayed more than that we would have lost it. Did I add that my husband is a PRIORITY MEMBER!
September 25, 2013
Rated 5.0 out of 5.0 by Ronalt Nice place, friendly staff
I have stayed here before and it is a good hotel. 10 min walk from Inner Harbor. Might be best to walk with someone after dark but day time ok. Room had microwave and refrig. Used shuttle service and drivers were very friendly.
September 23, 2013
Rated 5.0 out of 5.0 by woodyc53 Comfortable stay
Our stay wasn't for tourism, however I would recommend staying here whether seeing the city or needing to be close to hospitals.
Very clean room, comfortable bed & lots of pillows. I would definite stay here again.
September 22, 2013
Rated 5.0 out of 5.0 by Poptop This place was terrific!
Lobby and room were beautiful. Leticia and David were fun, helpful, and knowledgeable. Circulating van was very convenient. Parking was $12/day. Manager's reception in the lobby had very good food and drink. But, the star of the show was certainly Leticia. She made us feel so welcomed, and she was just perfect in her recommendations, giving us great options.
September 11, 2013
Rated 5.0 out of 5.0 by aquarius57 Best Secret in Baltimore!
This is my go-to hotel when I am in this town. Simply put, you get a great night's sleep! The beds are very comfortable. Rooms are soundproof. Nice layout, good size. Amenities include a refrigerator, microwave, coffee maker, free breakfast and free Shuttle to the basic places folks want to go. Staff is kind and always willing to help. They really care here. They have lots of competition; however I find their simplicity in delivering the real things you need in a hotel, makes them stand out. You won't be sorry if you stay here.
September 8, 2013
Rated 5.0 out of 5.0 by hjnm72 great place to stay
Enjoyed our stay at this hotel. Staff was very friendly and helpful. Especially appreciated the complimentary shuttle to Johns Hopkins. Only suggestion would be for the hotel to have more double queen rooms available. We had a loved one as a patient at Hopkins for a week and did not know until late afternoon each day that we would be spending another night. Several nights we were unable to stay at Holiday Inn Express because they did not have any rooms with two queen beds available...only kings.
August 27, 2013
Rated 5.0 out of 5.0 by ptyler718 What a wonderful experience!
This was such a neat place. The history of the building was so interesting! The staff was exceptional!
August 22, 2013
Rated 5.0 out of 5.0 by Neededrest Nice clean room with a relaxed atmosphere
The facility is ideal for people traveling on a business or quick overnight stay. Check in and check out were quick. The self service breakfast was unique, but it had healthy fruit as well as some pastry; including some sausage.
I personally found my room very neat, clean and nicely set up for an overnight stay on a short notice. It allowed me to stay overnight to recover from a rough day and get adequate rest for a long drive home again.
August 18, 2013
Rated 2.0 out of 5.0 by MrChill Thin walls!
Long story short when someone shuts a door your bed rocks.You heard your neighbors all night and PARKING IS A JOKE. 2 day stay and parking lot never once had a space open. I checked at front desk regularly.
August 16, 2013
Rated 5.0 out of 5.0 by Connierjo Beautiful Property
The hotel lobby & room was beautiful at our most recent stay 8/8/13. The room was spacious & very clean.
The shuttle only operates until 930 pm. We wanted to stay in the harbor later, therefore we walked back to the hotel. It wasn't the best area to walk through at night, but my 3 girls and I tried it, feeling slightly uncomfortable.
Breakfast was very good. There were not many tables in the breakfast area tho.
August 16, 2013
Rated 5.0 out of 5.0 by Jesica Comfortable bed and friendly staff
At first look of this hotel, I wasn't so sure. The neighborhood didnt look the best, and the hotel looked a little out of place. However, I was completely surprised when I walked in the front door. The hotel once was a bank an the history adds a historic touch. The lobby was beautiful and our room was amazing. The bed was so comfortable that I could have slept all day! We took the shuttle downtown and the driver was very friendly. We also walked to the inner harbor and and the Orioles game and it wasn't a bad walk...roughy 20 minutes. I don't recommend walking around the neighborhood alone at night, but you will be fine with others. Overall I definitely recommend this hotel to anyone looking for a great hotel at a reasonable price. I also highly recommend the cinnamon buns for breakfast!
August 14, 2013
Rated 5.0 out of 5.0 by Elizabeth2773 Very Clean Hotel.
My sister and myself stayed in the Holliday Inn Express because our mother was having surgery at Johns Hopkins. The staff was very friendly and helpful with any questions we had. The rooms are very clean, beds are very comfortable. The breakfast was excellent, they had a variety of items to choose from. Would highly recommend this hotel.
August 12, 2013
Rated 5.0 out of 5.0 by Pferg101 Very nice staff
Staff was very nice and helpful. Shuttle especially helpful. Driver was wonderful.
August 4, 2013
Rated 3.0 out of 5.0 by travellinman Great people but iffy property
We saw professional, friendly staff doing their best with a property that has problems. We were surprised by the stuff that was broken: a back door, icemakers (only one working in the building), towel rack in our room (bars falling off). Drivers need to know that parking is very limited and options in the area are not great. The free city circulator bus has a stop at hotel - big plus. Neighborhood a bit sketchy. (How so? Hotel is sandwiched between a police station and juvenile court building.)
August 1, 2013
Rated 2.0 out of 5.0 by Grizz53 Great hotel, horrible location
I feel bad because it's a great building, great staff and nice rooms but unfortunately you feel like you're in a prison because of location in a seedy area. As I pulled up there were bums swigging vodka in the parking lot. Although next to a juvenile detention center it is offset by the fact that the police station is on the other side. I was a bit fearful leaving my car overnight which was reinforced by a friend living in Baltimore. If you're going to stay in the hotel the whole time it's a great place.
July 30, 2013
Rated 5.0 out of 5.0 by Perez33 perfect visit
Great customer service at front desk. Tina was especially helpful in sorting out a reservation hiccup issue. Did not try breakfast so no comment on that.
July 29, 2013
Rated 5.0 out of 5.0 by KW2507 Angenehm überrascht, weil …
wir mit dieser eleganten Atmosphäre vom „Holiday Inn Express Baltimore Downtown“ nicht gerechnet hatten. Die Hotelhalle hat eine Ambiente, die man einfach selber gesehen haben muss. Die hohe Hotelhalle mit ihren Säulen und der Rezeption, ist in Wirklichkeit noch viel schöner als auf den Bildern, die wir uns vorab angesehen hatten. Hier passt einfach alles zusammen. Das Hotel befindet sich in den Original-Räumlichkeiten der „Old Town Bank“ (mit Original Tresortür) aus dem des 20. Jh. und nur wenige Minuten zu Fuß vom Innenhafen, entfernt.
Die Lage des Hotels eignet sich ideal, um die Vielzahl der Attraktionen in der Gegend zu Fuß erkunden. Durch die zentrale Lage halten wir die Hotel-Parkgebühren von ca. 12.- $ für angemessen. Wer nicht zu den Sehenswürdigkeiten in die Stadt laufen will, kann auch den kostenlosen lokalen Shuttle-Service vom Hotel benutzen.
Zu den Ausstattungsmerkmalen vom Hotel zählen u.a. ein Fitnesscenter sowie ein gutes und kostenloses Frühstücksbüfett. Besonderes gefallen hat uns noch, das wir und auch andere Hotelgäste, zu einem kostenlosen Lunch (Snacks), mit u. a. Wein in der Hotelhalle eingeladen wurden. Diese Einladung findet übrigens auch, jeden Mittwoch von 5pm bis 7pm statt.
Zusammenfassend ist festzustellen, dass wir mit dem Hotel (Personal, Zimmer, Frühstück, Hotelatmosphäre/Sauberkeit) und seiner besonderen Lage für Sightseeing
„SEHR ZUFRIEDEN“ waren und würden jeder Zeit wieder ins „Holiday Inn Express Baltimore Downtown“ gehen.
July 26, 2013
Rated 5.0 out of 5.0 by TravelingAverageJoe Great Place - Great Value
This hotel was awesome. It appears to be an old bank building converted into a Holiday Inn Express. The ambiance was very cool. The location is superb just a 4 block walk to the Inner Harbor. Shuttle service is available if you wish. There were complimentary hors d'oeuvres and drinks that evening supplied by a local restaurant. The property and room were clean and the staff was friendly and helpful. I will stay here again. A great place that's a great value.
July 23, 2013
Rated 3.0 out of 5.0 by Joey260 No breakfest for 25 minutes. Trays were empty at 9:00 am.
Had to wait 25 minutes for breakfest. All guests were waiting. There was limited table space but alot of room to add more tables. Asked front desk why there was no foof and they could not give a answer. Haad to park 3 blocks away because the hotel was out of spaces. This area is not the best. Need more parking. Would not stay here again .
July 5, 2013
Rated 4.0 out of 5.0 by roadsavvy Surprisingly beautiful lobby, great service, comfortable room
Although not situated in the best part of town, this HI Express boasts a stunning lobby, very cordial staff and a few perks. For instance, rather than take your car out of the adjacent lot which you parked yourself, you're offered a hotel shuttle to downtown restaurants and sightseeing spots. I was in the mood for crab, and was given the name of "best place in town" and told they'd come pick me up and bring me back - free (except you tip the driver, of course, who was very accommodating and knowledgeable of surrounding neighborhoods' history). They were there for me promptly both to and from the restaurant, where I found the prices reasonable and the food ample, fresh and delicious. I had a lovely time in Baltimore that night, and a satisfying breakfast before I left the next morning. Certainly worth the price.
June 29, 2013
Rated 5.0 out of 5.0 by B2499 Baltimore Visit
Very close to Inner Harbor and very easy to reach from I83. Was a very lovely hotel architecturally being a former bank however the maze of hallways was rather confusing at first...:)
Friendly staff made for a nice visit and even though parking was limited there were no issues although having to pay to park was slightly annoying.
Priority Club benefit was only a water bottle...maybe free parking for priority club? That would be a perk. Arrived at 3pm and the cookies were already gone.
All in all a lovely hotel that was well run and easily accessible during visit to Inner Harbor and the Aquarium.
June 27, 2013
Rated 4.0 out of 5.0 by Ellen76 Very convient for Hopkins stay
My husband had major surgery and this hotel was idea for our needs. The shuttle service was wonderful and all the drivers were on time and very good. the room was comfortable except for dirty carpet and lack of ventilation in bathroom. The breakfast bar was very nice and served our needs.
June 19, 2013