Rated 4.0 out of 5 by 157
Rated 4.0 out of 5.0 by HappyGuy1237 Excellent Staff
My wife was at JHU hopital for a week and I stayed at the Holiday Inn Express.
Ok..the negatives...the vending machines were not refilled daily. The Internet was tempermental. The neighborhood was kind of scary. Parking limited. Nothing in the neighborhood to eat or do.
Even with those negatives let me say I will never stay at another hotel when I go to Baltimore. Highlight was the staff. Always a smile. Always postive. I felt at home. I felt welcomed. By the end of the week we were friends on a first name basis. They did everything they could possibly do to help me with my anxieties associated with my wife's surgery. The shuttle service was incredible. I called...and they were right there to pick me up and take me back to the hotel. Never one minute late. Always a smile and a word of encouragement.
The room was very clean and comfortable. I slept like a baby. I called for delivery of food and it was great food that arrived in 20 minutes....every single time. The bed was very cozy.
Like I said...this is my hotel in Baltimore for now on. This staff deserves an award.
September 6, 2014
Rated 5.0 out of 5.0 by emilymh22 Awesome
Great rooms! The staff was friendly and helpful! Super close to Power Plant!
September 3, 2014
Rated 5.0 out of 5.0 by Bubbie Sharon If you need to stay close to Johns Hopkins, this is the place!
Comfortable, very reasonable, and very courteous and comforting staff. The shuttle will take you to hospital and food places (since there are none near the hotel) accept for a small restaurant across the street.
Wifi and refrigerator and microwave were so needed and excellent. My husband had to drink soup all day before his surgery and I could heat it up right there in his room! And for me, there was take out available from local restaurants. I was very happy
September 2, 2014