Rated 4.1 out of 5 by 136
Rated 5.0 out of 5.0 by Always On The Go Great Stay
Staff was friendly, professional and engaging. The hotel is clean and well maintained. Free Breakfast, shuttle and Internet Access adds value to the cost of staying here.
July 22, 2014
Rated 3.0 out of 5.0 by Laura8989 Not so good neighborhood
We arrived after dark to this hotel and the neighborhood did not seem the best. I did not feel comfortable leaving the hotel. The gentleman at the desk was not the friendliest and attempted to tell me that there were no available parking spots, even though both cars that arrived were parked in lots. He told me that there was a truck and trailer coming later that night. I reminded him that I was told first come first serve. He asked me to walk outside with him to see where I was parked. Eventually the lady, who I did not realize was an employee there, told him that she could find us two slots. Originally when I made my reservation I was told that there is a lot across the street for free parking after 6pm to 8am. This is not true. There is only street parking!!!!!!! The room was fine, but we did not leave it all night long!!!!!
July 22, 2014
Rated 5.0 out of 5.0 by 12NY15 Exceptional Staff and Rooms
From the first hello at the front desk I could tell the staff cared about my stay . I was at this hotel for 27 nights
at various times over a two month period. My husband was very ill, staying at Johns Hopkins. The staff went out of their way to help me as my stay changed many times. The rooms were nice, very clean and the morning breakfast wonderful. David who worked at the front desk most evenings I was there was
more than just an employee...he was caring and compassionate and helped me numerous times navigate my stay and the Baltimore area. Holiday Inn should be very proud of the employees at this hotel. We will be making numerous trips back to Baltimore area and plan to stay at this hotel each time.
July 21, 2014