Rated 4.5 out of 5 by 83
Rated 5.0 out of 5.0 by BoatDriver123 Great Place to Stay
Great Place to stay - friendly staff - clean rooms and great amenities
September 10, 2014
Rated 3.0 out of 5.0 by Gregory A staff not accommodating
Room was fine, although extra towels asked for before arrival just never made it to the room, so we still had to inquire at the desk after check-in.
We were part of a large baseball tournament (Ripken) group that had an early Sunday game. I asked Saturday and again Sunday (different staff) about staying a little past the normal check out (until noon) time so that we could get back and clean up before leaving town Sunday. I got a negative response Saturday, and again Sunday. Apparently, the staff had been asked by several members several times as the Saturday response was "No, we have rooms to clean for new guests", and then the response Sunday was "We were told the answer was No". After the game Sunday, and after we checked out, we found out that some were allowed to stay later with no extra charge. I find this appalling; not because some got a little extra time, but because I was rebuffed several times. The lack of staff accommodation, or concern isn't appreciated. It's not like they were booked up for Sunday night stays anyway (I checked) so they had no real good reason not to accommodate such a simple request.
September 7, 2014
Rated 5.0 out of 5.0 by P410 Good, Clean and Comfortable Room
Good, clean room. Refrigerator and microwave included. Nice breakfast. Very nice staff.
September 3, 2014
Rated 4.0 out of 5.0 by majorp edgewood hie
stable experience compared to past visits here. will do it again. wish I had been given a Jacuzzi room upgrade as in past stays. perhaps next time. breakfast was late on one morning and had to wait for the railroad crews to depart - they are there each time my trip brings me back.
August 31, 2014
Rated 5.0 out of 5.0 by jimbooo good value
nice place, good location, updated and clean, i thought that the place was nicer than i expected it to be
August 28, 2014
Rated 4.0 out of 5.0 by Michael43 Great Value
Very pleasantly surprised with everything considering the room rate as compared to others in the area
August 19, 2014
Rated 5.0 out of 5.0 by tjk66 its all good
everything about holiday inn express is good. Never had a bad stay, breakfast is the best, rooms always clean, can always find a location in a great spot
August 13, 2014
Rated 5.0 out of 5.0 by Deepsnow66 APG 7-14
Hotel staff was professional and polite. My original reservation was at an IHG property that experienced a fire and the reservation personnel got me a room at this location for the same price. Clean and comfortable.
August 11, 2014
Rated 5.0 out of 5.0 by Little Bubby Great Place to Stay in Bel Air/Edgewood Area
We were very pleased with the staff. They were very friendly and helpful from the reservations through checkout. The rooms were comfortable and pleasant. Our rooms were assigned near each other for our convenience.
August 9, 2014
Rated 5.0 out of 5.0 by Saco44 Excellent Stay!
Once again, HIE exceeded my expectations. Hotel staff was extremely friendly. I had a great stay here. I will stay here next time I am in the Edgewood area.
August 4, 2014
Rated 5.0 out of 5.0 by SkipPA All around good deal
Convenient location, super clean and comfortable, friendly staff, too. Will definitely stay again.
July 31, 2014
Rated 5.0 out of 5.0 by AMS_NJ Happy to Return to this Holiday Inn Express
We visit this area several times a year for horse shows. We are always happy to get a room at this hotel -- the staff are VERY friendly and make you happy to walk in the door after a long day. I look forward to many more stays here in the future - wouldn't stay anywhere else.
July 24, 2014
Rated 5.0 out of 5.0 by LB32017 Best housekeeping yet!
The attention to detail with the housekeeping staff was impeccable!
July 23, 2014
Rated 5.0 out of 5.0 by Ali163 Great hotel
I stayed at this hotel for my friend's wedding weekend. The room was surprisingly large for the price. It was very clean. The breakfast was my favorite part! It was an extensive breakfast (e.g., fun pancake machine, eggs, turkey sausage, bacon, etc.), which was included in the price. I definitely recommend staying here!
July 16, 2014
Rated 3.0 out of 5.0 by j2009 Outstanding breakfast
The breakfast was outstanding, couldn't ask for more. The room was rough, missing hangers in the bathroom for clothes. Very disappointing that they offer hotel items for sale (ie hair dryer, comforter, etc) but when you try to buy them they are "out of stock" and the staff has no desire or do not make any effort to order them, etc.
July 15, 2014
Rated 5.0 out of 5.0 by Klatie Overall Great Experience
Hotel rooms very clean and updated. Hallways need updated carpet and more lighting, but outside of that a 5 and would stay there again definitely.
July 11, 2014
Rated 5.0 out of 5.0 by PeterZX Excellent breakfast service
Comfortable beds ; responsive air conditioning and an excellent lady helping at breakfast .
July 11, 2014
Rated 5.0 out of 5.0 by vakathy very pleased
I plan to use this as my midpoint every time I make this same trip. I was very pleased with my stay.
July 9, 2014
Rated 5.0 out of 5.0 by Ball Parents Short but sweet
just one night with a large group (baseball team).
it was overall a very great night's stay for a very weary group of travelers!
July 7, 2014
Rated 5.0 out of 5.0 by LisaAP Friendly staff, clean facility, great breakfast
We only stayed for one night, but were very happy with our visit. The kids enjoyed the pool. The room was very clean and quiet and the staff could not have been friendlier. I would recommend this hotel and would stay here again in the future if we were passing through.
July 5, 2014
Rated 5.0 out of 5.0 by OSMALL ROOMS ARE GREAT AND STAFF IS AWESOME
THE ROOOMS WERE CLEAN AND NICE AND THE STAFF WERE GREAT. THE BREAKIFAST IN THE MORNING WILL KNOCK YOUR SOCKS OFF IT WAS SO GOOD. YOU WONT COMPLAIN AT ALL.
June 25, 2014
Rated 1.0 out of 5.0 by Embarrassed111 will never see me again
was embarrassed and appalled, checked out booked room at hotel with less amenities rather than stay another day! Actually checked out without knowing if I could book at different hotel. Left items in room, rather take loss than go back.
June 24, 2014
Rated 4.0 out of 5.0 by Sissytl Clean and Reasonable
Overall the experience was good, the rooms were clean and the breakfast provided was changed daily.
Some of the staff members were too busy reading at the front desk to do more than acknowledge your presence without looking up and there were some plumbing issues that hopefully well be taken care of.
June 17, 2014
Rated 5.0 out of 5.0 by moneymike nice room /bad breakfast
Stay was good /breakfast lousy. Fruit was old and bruised
June 16, 2014
Rated 5.0 out of 5.0 by Marc1234 Clean comfortable room at a great price
Front desk was very welcoming.
Clean comfortable room at a great price.
Breakfast choices were more than adequate.
All personnel were very friendly and helpful
June 13, 2014
Rated 4.0 out of 5.0 by TomatHome Great Place To Stay
As always Holiday Inn Express is a great place to stay.
June 5, 2014
Rated 5.0 out of 5.0 by Toto1000 Excellent hotel.
Great staff. Clean and wonderful room. Great breakfast. Convenient to the highway.
May 19, 2014
Rated 5.0 out of 5.0 by durf Comfortable bed and nice staff.
Excellent hotel and staff. My son was having a problem with his computer and the man at the front desk ( I think he worked there, but didn't work at the front desk) looked at it and fixed it for him. Very friendly staff. Beautiful room end unit was huge.
April 21, 2014
Rated 5.0 out of 5.0 by durf Quiet and clean
I enjoyed my stay. Very conveniently located for me. WIll be back when I need to visit my company's home office which is a 5 minute walk. Very reasonably priced as well.
April 4, 2014
Rated 4.0 out of 5.0 by Sherry144 Stay was good but could have been better with some tweaks
The room was very nice. We stayed 2 nights and during the first night, we discovered that the pillows were too soft. The next morning, we asked if housekeeping could give us firm or at least medium pilliows and extra towels when cleaning the room. The attendant at the front desk that morning told us that they only had soft pillows so we asked if we could get additional pillows. She said that we could not because they only sell additional pillows and they did not have extra pillows for us to use. When returning to the room, we also noticed that we were not given extra towels (jacuzzi tub in room) and one of the trash cans was not emptied. The staff was very friendly.
April 2, 2014