Rated 4.5 out of 5 by 92
Rated 1.0 out of 5.0 by Embarrassed111 will never see me again
was embarrassed and appalled, checked out booked room at hotel with less amenities rather than stay another day! Actually checked out without knowing if I could book at different hotel. Left items in room, rather take loss than go back.
June 24, 2014
Rated 4.0 out of 5.0 by Sissytl Clean and Reasonable
Overall the experience was good, the rooms were clean and the breakfast provided was changed daily.
Some of the staff members were too busy reading at the front desk to do more than acknowledge your presence without looking up and there were some plumbing issues that hopefully well be taken care of.
June 17, 2014
Rated 5.0 out of 5.0 by moneymike nice room /bad breakfast
Stay was good /breakfast lousy. Fruit was old and bruised
June 16, 2014
Rated 5.0 out of 5.0 by Marc1234 Clean comfortable room at a great price
Front desk was very welcoming.
Clean comfortable room at a great price.
Breakfast choices were more than adequate.
All personnel were very friendly and helpful
June 13, 2014
Rated 4.0 out of 5.0 by TomatHome Great Place To Stay
As always Holiday Inn Express is a great place to stay.
June 5, 2014
Rated 5.0 out of 5.0 by Toto1000 Excellent hotel.
Great staff. Clean and wonderful room. Great breakfast. Convenient to the highway.
May 19, 2014
Rated 5.0 out of 5.0 by durf Comfortable bed and nice staff.
Excellent hotel and staff. My son was having a problem with his computer and the man at the front desk ( I think he worked there, but didn't work at the front desk) looked at it and fixed it for him. Very friendly staff. Beautiful room end unit was huge.
April 21, 2014
Rated 5.0 out of 5.0 by durf Quiet and clean
I enjoyed my stay. Very conveniently located for me. WIll be back when I need to visit my company's home office which is a 5 minute walk. Very reasonably priced as well.
April 4, 2014
Rated 4.0 out of 5.0 by Sherry144 Stay was good but could have been better with some tweaks
The room was very nice. We stayed 2 nights and during the first night, we discovered that the pillows were too soft. The next morning, we asked if housekeeping could give us firm or at least medium pilliows and extra towels when cleaning the room. The attendant at the front desk that morning told us that they only had soft pillows so we asked if we could get additional pillows. She said that we could not because they only sell additional pillows and they did not have extra pillows for us to use. When returning to the room, we also noticed that we were not given extra towels (jacuzzi tub in room) and one of the trash cans was not emptied. The staff was very friendly.
April 2, 2014
Rated 5.0 out of 5.0 by Travelingman12345 Great Place - Better People
The staff at this location genuinely care about you and your stay. Always very polite and take the time to get to know you. In today's world this is a rarity. Anytime I am in the area this is the only place I will stay. Highly recommend it to all of my coworkers while they travel also.
March 16, 2014
Rated 5.0 out of 5.0 by Ken1101 Home away from home
I was here for a family event. The property and hotel are an excellent get away. I would highly recommend it to anyone staying in the are.
March 16, 2014
Rated 4.0 out of 5.0 by LSQ68 Amazingly comfortable bed.
Just stayed at the Hotel for a 5 hour cat nap but it was the best 5 hour sleep I had on my 10 day road trip!
March 14, 2014
Rated 5.0 out of 5.0 by DavisG one of the best I've stayed at
This is one of the cleanest and neatest appointed rooms I've stayed at within the IHG family. Many of the brands within IHG have wide variance in cleanliness and in how badly worn the furnishing can be. This particular HIE is better than any other HI or HIE in which I've stayed, and better than most Crown Plazas.
I did not really deal with the staff, so gave them a good.
March 10, 2014
Rated 5.0 out of 5.0 by Ruthie/Alfy Quiet and Comfortable sleeping for a great stay.
The hotel provided us with the amenities that meet our needs. The amenities were all easily accessible.
February 23, 2014
Rated 2.0 out of 5.0 by Traveler1752 Room Expreience
Pillows were too small, not comfortable, King size bed, requires king size pillows. Room alarm clock did not work, night desk clerk could not supply another clock. This property was not up to HIE standards. Price for room too high. Took advantage of a tired driver.
February 10, 2014
Rated 5.0 out of 5.0 by bughunter Nice Stay
Nice Stay, Clean, Quiet but close to highway, Good selection of food/drinks walking distance.
February 7, 2014
Rated 1.0 out of 5.0 by Rmcl Not a good nights sleep
The facility is nice but teh nigh I stayed they had a broken water pipe the day before so fans everywhere fir alarm went off all hours of the night did not sleep well at all.
January 14, 2014
Rated 1.0 out of 5.0 by Tom3369 Pipe burst
We spent two nights at the hotel. We woke up after the first night and found that there was water all over the sink and also on the floor. We called the front desk and they sent a maintenance person who fixed the faucet. At 5:00 P.M. on Saturday, my wife heard water running and when she looked outside the door to the room, there was water pouring from the ceiling into the hallway. My wife called the front desk and they said they were on the problem. No one contacted her to see if she needed help. I arrived at the hotel shortly afterward and the front desk manager suggested that I could get to our room by walking to the other end of building and then up the stairs, which I did. I waded thru ankle deep water in the hallway to get to my room. My wife and I then retraced my route thru the water and then downstairs thru the lobby and outside. Firemen had arrived by this time, but they were just standing around outside. We left Edgewood and found another hotel- not a Holiday Inn. Please provide a complete refund for this stay.
January 7, 2014
Rated 4.0 out of 5.0 by BrendaC Nice, clean and comfortable
Nice clean room and staff worked with me for a very late check in.
All the staff was very friendly. They also have a very good hot/cold breakfast.
December 9, 2013
Rated 3.0 out of 5.0 by tdeg37 Overall good experience with a couple exceptions
Upon check-in the desk person was sitting at a table in the dining area eating with the television practically blaring. She did come over to check us in; however, 45 minutes later as we were heading back out of the hotel for the evening she was stilling sitting in the same spot doing the same thing. The only other complaint was the AC unit in our room ~ it kicked in every few minutes so loudly and forcefully that it woke you up.
October 15, 2013
Rated 5.0 out of 5.0 by Relaxed1 EXCELLENT
The bed was incredibly comfortable. The hotel was very clean. The staff was wonderful. The very hot breakfast was delicious. I can't wait to go back! Treat yourself to the jacuzzi room.....amazing!
October 9, 2013
Rated 5.0 out of 5.0 by Just1Me Nice
Ama at the front desk was very helpful.
Beds are a little uncomfortable but I prefer waterbeds.
October 2, 2013
Rated 5.0 out of 5.0 by tjay96 breakfast choices could use change
it was a great stay excellent value which encouraged me too stay in other holiday inns in other locations i needed to be in during my trip breakfast meat did not ruin breakfast its just that lots of people do not eat pork one meat choice of maybe turkey sausage would be great fix
September 23, 2013
Rated 5.0 out of 5.0 by Airplane Best value for area
The room and hotel were very clean, updated. Met my expectations.
September 22, 2013
Rated 3.0 out of 5.0 by southerngirl2013 Quiet hotel but horrible mattress
Hotel was very quiet and our suite room was ample for our family of 5. Very clean. Easily accessible off interstate. Breakfast offerings were sufficient. Biggest disappointment was the mattresses on both beds. The mattresses were lumpy and thin, mattress covers were plastic (?), creating noise when turning over in bed. Probably the worst mattresses ever for a Holiday Inn chain. We also had to ask for extra towels every day even though we registered with 5 in the room, but were provided at front desk when requested. What little interaction we had with staff was friendly.
September 9, 2013
Rated 5.0 out of 5.0 by Tulpp786 excellent
Best Holiday Inn Express ever. The entire staff and facilities was first class.
August 30, 2013
Rated 5.0 out of 5.0 by Margie43 As comfortable and relaxing as home!!
Since we had been traveling all day we had booked a late arrival. They were ready for us when we arrived and got us into our room quickly and without fuss. The room was delightful and the bed was extremely comfortable. Breakfast was delicious with a wide variety of choices. Loved the waffles!! The staff was friendly and helpful.
and there is a bright and comfortable lobby sitting area.
August 29, 2013
Rated 5.0 out of 5.0 by ashevfan service was great
Carl at front desk was perfect. Instead of a cot, we got a room with fold out coutch. This was for a wedding and groom had to unexpectedly stay with us. Very kind service. Thank you.
August 28, 2013
Rated 5.0 out of 5.0 by nick66 PERFECT
As always......Everything was PERFECT. I would recommend this hotel to everyone.
August 24, 2013
Rated 5.0 out of 5.0 by JenniferH15 Friendly staff and clean facilities
Great place to stay. We will be back. The staff were very friendly and even had some fun with my 3 year old daughter that loves to talk. The rooms were very clean and neat. I thought they would be a bit bigger from the photos but otherwise, were great. The breakfast was good with plenty of options. Good stay.
August 19, 2013