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Rated 4.1 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Great Staff I love this hotel, I have stayed here many times and have not been disappointed the staff is always attentive and ready to assist you. Having the casino next door is nice, so now when I can not sleep I can walk next door and either gamble, listen to music or people watch. I would recommend this hotel to anyone who needs to come to Baltimore. October 24, 2014
Rated 4.0 out of 5.0 by hotel screwed up my reservation Traveled to Baltimore with my son to see the Ravens play. Spent hundreds on travel and tickets. During the game I received a call from the hotel saying that we did not have a reservation for the second night of our stay. We ended up having to leave the game so I could get the hotel my copy of the reservation I made months in advance. I am very disapointed as this trip cost me a lot of money and the trip was ruined because of your error. I have been a loyal Holiday Inn customer and I stay over 50 nights a year in your hotels, this problem is making me look to another hotel chain. October 23, 2014
Rated 4.0 out of 5.0 by Convenience This location is very convenient to the stadiums and is located right next door to the Casino. They provide complimentary shuttle service to and from the Inner Harbor. The rooms were clean; however the hotel is due for a remolding. My overall stay was pretty good. October 23, 2014
Rated 2.0 out of 5.0 by Poor customer service Any chance I can, I stay at Holiday Inn; I have known them to be clean, friendly and cost effective. But this stay was not my best: from the outset, the staff was not very friendly or helpful in providing information requested or orientation to the hotel. While the room was comfortable as I have come to expect, I was surprised to find the room's carpet was heavily stained. When I come to Baltimore again, it won't be to this Holiday Inn Express. October 22, 2014
Rated 5.0 out of 5.0 by My Stay Breakfast was even better then my last stay at this hotel The staff was congenial and courteous Check in and out was fast and easy Room was clean and quiet October 20, 2014
Rated 4.0 out of 5.0 by Basic HI Express specs at Convenient Location Quality basics of HI Express - updated room, nice beds, nice bath, TV October 20, 2014
Rated 5.0 out of 5.0 by parking I was not informed of an additional charge for parking until it was added to my bill in the morning. October 19, 2014
Rated 4.0 out of 5.0 by Location Good. Nothing else to add...................................................... October 19, 2014
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