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Rated 4.1 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel This is the only hotel of choice for me and my family when we come home to visit. The staff has always been professional, personable and knowledgeable. The rooms are clean, comfortable and very relaxing after our 7hr drive from North Carolina. Keep up the GREAT WORK December 13, 2014
Rated 5.0 out of 5.0 by great Service will definetilty go to another Holiday Inn Express December 12, 2014
Rated 5.0 out of 5.0 by stay park and cruise room and hotel were clean, staff were polite and helpful, breakfast was fine, shuttle to and from cruise terminal was great service and driver was very helpfull December 11, 2014
Rated 5.0 out of 5.0 by The bed of comfort I had been driving for about 10 hours and when I got to the hotel all I wanted to do was take shower and hit the sack. I thought the bed would be average and I thought my back would be hurting the next morning. To my surprise the bed was just as comfortable as the bed at home. I don't remember going to sleep I just remember wakening up without a backache. Great job Holiday Inn. December 8, 2014
Rated 4.0 out of 5.0 by john hopkines over all nice place.great price,safe parking girl at front desk was super nice and knew her job.near by train made for loud nights December 6, 2014
Rated 4.0 out of 5.0 by Close to the casino Hotel is located right next door to the Horeshoe Casino. There is a daily charge for parking and a free shuttle provided to downtown Baltimore. December 4, 2014
Rated 3.0 out of 5.0 by Good Location Front desk Rude The room was just ok as far as cleanliness . There was hair in the tub . I was there for the casino , my problem was check in and the rude staff member . We were early and were told to come back and check in at 3pm ( which I understand ) came back at 3:50pm we were rudely told the room was not ready yet we needed to wait . Sat on the couch for 30 minutes and at the point simply asked how long they think it may be as we may just go back to the casino and come back again . The front desk agent said ( like we were bothering her ) I dont know I am waiting just like you . She did not appear to like her job and I could see her treating every guest this way . It is unacceptable for a employee of the Holiday Inn to act this way . I am going back to the casino and was planning on staying there agin but I believe I will choose another hotel . December 4, 2014
Rated 2.0 out of 5.0 by Horrible staff I would not recommend this hotel to anyone. The staff and manager were quite incompetent. A surprise, since Holiday Inn's are usually quite nice. December 4, 2014
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