Rated 3.9 out of 5 by 98
Rated 5.0 out of 5.0 by Becki209 a hotel with a personal touch
The staff at this hotel are very friendly and go the extra mile to accommodate their guest..The sweet lady who is in charge of breakfast was nice enough to round up some fruit for me after I was late for breakfast and our shuttle driver was nice enough to add another stop to his route because my husband is disabled and not able to walk very far..
December 6, 2013
Rated 5.0 out of 5.0 by jg83 clean and comfortable
I loved the stay staff was friendly and it was very clean sleep like a baby the shuttle drivers were very nice and showed us what places we can eat and shop will be back to stay at the hotel and to Baltimore
December 4, 2013
Rated 1.0 out of 5.0 by Cashimee Not the Best Stay
Stayed at this hotel and had a not so great stay. First, I was told I could check in early...got there and nothing was available. When I was finally able to check in...was never recognized as a platinum IHG member. The room I got reaked with cigarette smoke. Was extremely bad. Was also next to a major construction site. Asked to change room and was told that nothing was available. The staff spared down the room with febreeze top to bottom. Had to keep the doors open to air it out. Smell never got better. To make it worse...my vehicle was broken into overnight and trashed. Thought parking in the gated hotel area was the safer route but I was wrong. Staff was a bit helpful but this was not the experience I anticipated. Manager promised to credit back the points i used for the stay...but til now..nothing.
December 3, 2013
Rated 3.0 out of 5.0 by mfrombrooklyn bad neighborhood
Driving to the hotel make sure to lock your doors. Terrible area of town. Upon arrival at the hotel there was a homeless man wanting to wash our car windows in front of the hotel. Much construction next door to the hotel. Noise a factor. Do not leave anything of value in your car. Parking lot is accessible to homeless and all the construction people. Once in the hotel l would recommend double locking your door. Make sure to take the hotel shuttle. Do not walk on the streets near the hotel. Forgot to mention you can hear the train noise as it passes all night long. Would not recommend.
December 2, 2013
Rated 5.0 out of 5.0 by Vj1951 The absolute friendliest staff!
My family stayed here the night before boarding the Cruise Ship. The staff were wonderful, very cheerful, and friendly. We had a great experience. We particularly enjoyed the free shuttle service to Inner Harbor for dinner and the shuttle to and from the pier.
I certainly hope when the new Casino is built , the same great service and affordability will remain,
November 27, 2013
Rated 5.0 out of 5.0 by R1andR1 Friendly staff and very comfortable stay
Upon arrival, we were greeted with a friendly staff.
They were very helpful and attentive. The hotel was bright and VERY clean! Parking was so easy..it's right outside!
They offer a Continental breakfast that was over the top impressive! Presentation was top notch, so many selections to choose from. The food was hot, it was tasty and plentiful! The wait staff are eager to serve you, keeping full and replenishing the food and beverages.
The rooms are very clean, beds are comfy, cozy!
Bathroom was spotless!
They even leave you complimentary bottles of water!
I highly recommend this hotel and will not think twice about choosing them again!
November 20, 2013
Rated 4.0 out of 5.0 by Leebo9 great staff & cruise parking
2nd time we have stayed there for night before and parking during a cruise. Last time we were on a higher floor. We were on the 1st floor this time. All during the night, there were noisy people on the street below our window yelling and carrying on.
November 18, 2013
Rated 4.0 out of 5.0 by Works2much Hotel is appropriate for Stadium Visit
Not a business hotel. This is on the fringe of stadium parking and fantastic if you want to walk to the game.
November 11, 2013