Rated 3.9 out of 5 by 69
Rated 5.0 out of 5.0 can't complain
We had a great stay. There were some technical difficulties with our door card and the staff took care of us with swift and happy service. The cupboard is over priced, but it is cool that it can be charged to your room. The room was clean and comfortable. The room was nice and quiet. I recommend this place 100%.
June 16, 2014
Rated 5.0 out of 5.0 by GJMO Family trip with small children
Chose Candlewood based on room value, location to attractions, need for in room kitchen. The pull out couch sleeper was great for my younger children and having the private bedroom for parents was perfect. No kids waking early and jumping on sleeping parents in 'the next bed'. The kitchen was well supplied with all items needed for my stay. Desk attendants were very accommodating and professional. Will stay here again when traveling to the Baltimore area.
June 15, 2014
Rated 2.0 out of 5.0 by medwar ok
Its ok but do not schedule a courtesy shuttle appointment if certain people are driving because they will make you late and not apologize. Some of the office staff are rude as well.
June 13, 2014
Rated 5.0 out of 5.0 by Crimsondan Great experience
I was very pleased with all aspects of my stay. By far the best experience compared to other local extended stays.
June 10, 2014
Rated 5.0 out of 5.0 by Hiltonheadcrazy Clean, quiet and excellent service
Stayed in Linthicum Baltimore to be near Washington DC, Baltimore area and Ocean City,Maryland. As usual, it is a very excellent hotel with great service. All the staff were so accomodating and very nice. We extended our stay and despite of fully booked, the manager Jill took her time to accomodate us. The one bedroom suite with sofa bed was phenomenal, beds are comfortable and very clean. The room has a kitchen, a huge refrigerator and utensils we can use and many cabinets that we can use. I wish they have a pet friendly hotel near ocean city though. Will stay there again; highly recommended! The only negative side is this hotel does not have any pool.
Some IHG hotels gives you a free welcoming cookie or something free from the pantry but these hotel does not have any. But regardless, this hotel was great!
June 8, 2014
Rated 4.0 out of 5.0 by RollingJohn A good place for budget travel
I used this hotel because I was traveling for a client who does not reimburse expenses. Candlewood Suites was economical, clean, well located and the staff was very nice. I had a good stay, enjoyed the constant free coffee and available pay for snacks. The room was quiet. The room had an easy chair that was beyond its useful life but I put a towel over it and my suitcase. I had no time to use it.
June 5, 2014
Rated 4.0 out of 5.0 by newtobaltimore123 Comfortable bed, great service
I am happy to recommend this hotel. Everything was well done, down to the early check in and pleasant attitudes of the hotel staff in spite of their technical difficulties.
June 1, 2014
Rated 3.0 out of 5.0 by - H - Review of stay in May 2014
Staff was accommodating and helpful, but this property and the rooms in particular are dated and need to be upgraded.
May 31, 2014
Rated 5.0 out of 5.0 Great Place
It's great place, and nice deal...
visited twice time.
May 29, 2014
Rated 4.0 out of 5.0 by Whit6687 rooms
We stayed at this hotel three different times for fro, 2 days one time and 2 weeks the other times and twice the rooms where good but one room wasn't up to par.
May 16, 2014
Rated 5.0 out of 5.0 by sadiolu5 Absolutely, excellent customer service
The location is very convenient. However, the outstanding customer service made my stay very memorable.
April 26, 2014
Rated 4.0 out of 5.0 by scotty321 INTERNET
Internet speed is below poor--absolutely frustrating to use.
An upgrade to high speed internet is a must.
Room had a terrible food smell--probably Indian cuisine.
Am a steady customer but starting to get disappointed with mgmt.
April 15, 2014
Rated 4.0 out of 5.0 by ChristinaB1972 Great Value
Clean room, great amenities, excellent for overnight stay or long term stay. Wrong room was given at check-in, front desk quickly switched us to correct room. Pet Friendly. Some items were broken in room, such as outlet, bedroom door lock, and office telephone. Room was very clean and nice, just needed a few repairs. We were on the first floor facing parking lot, very noisy in the morning due to people coming and going. I would recommend a room not facing the parking lot. Overall great room for the value.
April 2, 2014
Rated 5.0 out of 5.0 by wallgatr Great kitchen..big room
Nice kitchen big room..
Hi Def tv!
Didn't receive housekeeping...on first 5 days or upon return for 7 days...at least fresh towels.. coffee
..put my towels out but I had to go and get fresh ones...ya think they could open up and refresh them?..
After working 12 hours...last thing I wanna do is go back down and get them.
Coffee maker too small..had problems using paper / permanent filters...always clogged on me.
Must use filter packs...
Windows only open a fraction
Asked you upon checking in and check out to insure my name was put on room for points purposes. ( one of two rooms reserved )
Didn't happen..2nd stay was ok...had to call IHG. .rewards to get straightened out.
Great location...quiet. .plenty parking.
Great restaurants nearby...gm...olive groove...mutiny bar grill.
Yes I would stay again ..absolutely.
March 24, 2014
Rated 5.0 out of 5.0 by raweiss Ice Storm February 2014
My family had a wonderful stay. The room was clean and newly remodeled. We had the room for two days during the extensive power outages in the state of Maryland. Staff was very accommodating and helpful. I was happy to know my family was warm and safe. I have stayed at other Candlewood Suites and have seen better stocked Cupboards with more choices for products. Would like to see the Cupboard improved upon a bit,
February 13, 2014
Rated 5.0 out of 5.0 by scotty321 Super clean room and goood service
Always satisfied with Candlewood BWI--wouldn't consider staying
anywhere else when in the Baltimore area.
The room location was just what we requested as well.
Our pup feels very comfortable there also!!!
February 3, 2014
Rated 2.0 out of 5.0 by cinn39 ok for price.
The saying , "you get what you par for" is what comes to mind when I think about my stay here. I was here for 10 days. Upon walking in the room, it smelled like we walked into a bar...stale cigarette butts! The stench instantly gave me a headache. I asked if I could be moved and was told there were no more rooms. The staff was nice enough..nothing special. I asked for towels and in 24 hours begore I returned to the front desk to ask again. I went to get toilet paper n they has to "fish" for it. This hotel would have been ok for a 1 or 2 night stay, but for longer stays I'd recommend spending the extra $$ to be comfortable somewhere else.
January 26, 2014
Rated 5.0 out of 5.0 by Gideon100 Great Service
We stayed at your hotel in early December for a couple days waiting for a military flight to Germany. The stay was great and the services by all the staff was outstanding.
When we returned in January we called for reservations before we left Germany because of the great experience we had before we left. We receoved the same great service when we returned and look forward to staying with you again on our trips out of BWI.
Thank you for your special kind of service and the careing attitudes of all your staff.
God Bless you and have a great New Year.
January 24, 2014
Rated 5.0 out of 5.0 by FlyguyFFH43 Great location, outsstanding staff. Very good service. Friendly
I was a guest for 2 nights. The shuttle took me to Snyder's and Nathaniel was an outstanding young man who came and picked me up. The night clerk recommended Snyder's and I sure was pleased. My stay was very comfortable, the room was and kitchen was ideal even for a single person for only a couple of days. This was my first stay at a Candlewood Suite Hotel, and I will certainly stay at others, I will recommend this one to my friends. Thank you.
January 23, 2014
Rated 5.0 out of 5.0 by HondaGuy Pleasantly surprised business traveler
I'm working a contract in the BWI area and stay Monday through Thursday. I pay my own expenses and decided to try the Candlewood BWI because of its' low rates and extended stay amenities (kitchen mostly). I've been very pleasantly surprised and will be staying long-term. This is my first experience with a Candlewood, and I am astounded at their efficient use of space in the rooms and facilities. I think the room is smaller than is found in many other brands, but has so much usable space. HDTV, DVD player, full fridge and microwave, 2-burner stove, dishwasher, and loads of desk space and storage. I love to spread my stuff around, with laptop, magazines, etc. and there's more than enough room. Plenty of convenient outlets too. Good Wi-Fi. Bathroom also has lots of counter space and shelves. Fitness room has 2 treadmills, elliptical, stairstepper, and Hoist weight circuit. They could use an upright bike machine - are you listening, Candlewood?
There's nothing around the property except office buildings and parking lots, so you'll have to venture away for outside meals. It is quiet, though, inside and out. I thought it would be noisier as an airport hotel, but I haven't been disturbed.
Highly recommended for the business traveler, esp. if you have your own budget.
Easy to BWI, BW Parkway, 195/95/695.
January 16, 2014
Rated 5.0 out of 5.0 Overall a great place to stay!
Very comfortable and clean. I like the idea of having at least a place to prepare breakfast.
January 11, 2014
Rated 3.0 out of 5.0 by Krjjrj Need new chairs
Upholstery is worn out in every room.
Other than that everything was great.
January 7, 2014
Rated 4.0 out of 5.0 by Bigbugato Good transport to Airport
This place is good for a short stay. I don't understand the lack of a Restaurant for guest convenience. It was New Years Day and many places that deliver were closed, so this was an issue.
The staff was helpful, so if you need to stay for a night, you can depend on the transport to the airport. Friendly staff and transport driver. Overall a positive experience, but would prefer a restaurant, especially after travelling a few hours. When we inquired, the choices were McDonalds or Wendy's.
January 5, 2014
Rated 5.0 out of 5.0 by Depk Our Holiday Stay, 2013
We really were very impressed with this hotel, from the time we arrived and the staff, to the time we left. The only down side was the noise level between the floors. We happened to have someone that came in late and we heard suitcases and footsteps through the ceiling, not hallways or walls. Not much one can do about that! The rooms were clean staff friendly and the value was grand!
January 4, 2014
Rated 4.0 out of 5.0 by DD Nique Candlewood Suites
Absolutely loved my stay. It was comfortable and affordable. No loud noises and I felt like I was in my own world.
I am going back for sure
January 3, 2014
Rated 3.0 out of 5.0 by ClarkGriswold35 Good bang for your buck
- The free shuttle service was an amazing bonus to staying here, they shuttled our family all over town for FREE.
- The staff was very nice and accommodating.
- Very close to the airport
- The room smelled like a bar ashtray even though it was a non-smoking room, other than that is was clean and neat.
- The room only had 3 towels even though we made reservation for 4 people. (1 trip down stairs to front desk)
- Lacked proper bedding for fold-out couch. (2nd trip down stairs to front desk)
- Couch-bed mattress was very thin and uncomfortable, you could feel every spring and cross-bar.
- No free breakfast, we had spent the previous week in a Candlewood Suites and they offered free "Grab-n-Go" breakfast daily, I expected all of their hotels to offer the same. If I had known they didn't offer such we probably would have stayed elsewhere, yes it's my fault for not asking when making the reservation but I assumed it was a normal amenity, most major chains like to keep uniformity.
Overall it was a decent stay for the price, we will stay elsewhere next time we are passing through.
December 18, 2013
Rated 4.0 out of 5.0 by tecollins Freindly polite staff
Staff made for a great stay while away from home and during Thanksgiving holiday.
Room did not have all that I am use to @ Candlewood Suites like kiychenware, however, staff made up for that with kind and accomodating personalities.
Thanks for a great stay.
December 5, 2013
Rated 5.0 out of 5.0 by johnv6767 Great Customer Service & Value!
Overnighting on business and extremely pleased with staff, accommodations, and value!
Thanks BWI Candlewood suites! Look forward to returning again...
November 24, 2013
Rated 5.0 out of 5.0 by ScottMO1977 Candlewood BWI
My family and I stay here at least 1 weekend a month and we have been doing so for months now and the rooms have always been excellent and very clean. Rarely hear people that might be next, above or below you. Staff is very friendly and knowledgeable. It's great because we can also bring our pet with us and the rates are excellent. Might not have all the ammenities that the bigger chains have but that's really not a big issue. I consider this place a hidden gem.
November 20, 2013
Rated 5.0 out of 5.0 by Pickering Awesome
Excellent experience. Wish my stay would have been longer
November 18, 2013