Rated 4.2 out of 5 by 163
Rated 3.0 out of 5.0 by Stephenc4644 Business Three Night Stay
My first impressions of the hotel were that it was modern clean and professional looking.
The staff on reception were well presented and very welcoming.
Check in was efficient and I was in my room within a few short minutes.
The room was very clean and tidy and was equipped to a good standard.
Simple efficient air conditioning made the room temperature nice and comfortable.
The bathroom was very clean but only had a shower and poorly lit.
The bar has a good range of beverages but suffers from slow service and a poor seating area (an extension of the lobby in full view of the Entrance and exit)
The cooked breakfast is very limited consisting of just scrambled egg, baked beans and sausage.
The main food menu is also very limited offering just a handful of options and again suffers from slow service.
In summery the hotels positives are its staff
Its negatives are they are expected to cover too many bases, therefore service suffers
August 11, 2014
Rated 3.0 out of 5.0 by DA42 Brief stay
We arrived quite late and left very early, so our experience at the hotel was limited. Having said that, the check-in and check-out processes were fast and efficient and the room was clean and comfortable, apart from a very unpleasant smell of damp in the bathroom.
The breakfast choice was quite limited even for a normal diet, however I need a gluten free diet, so there was little obviously available that I could eat. I asked a member of staff if there were an GF choices and she was extremely helpful and went to the kitchen to arrange for some toast to be made.
August 11, 2014
Rated 4.0 out of 5.0 by jvaleting Excellent value for money and great breakfast
My son and I stayed one night at the Express, Banbury. Friendly staff, very clean room, excellent breakfast and good value for money. Free wifi a huge plus!
August 7, 2014
Rated 5.0 out of 5.0 by Mustang 2006 Next night
The staff were courteous, helpful and went that little further than necessary.
The room was comfortable and slept well and was ready for another exciting day at Silverstone.
Would recommend this hotel if your off to the races it's not to far away.
August 6, 2014
Rated 5.0 out of 5.0 by aggie0774 Lovely Room and They Accept Dogs!!!!!
Lovely modern and comfortable room with a/c and dogs are welcome - brilliant!! Only two drawbacks was no bacon for breakfast and one of the reception staff was pretty miserable on arrival BUT overalll the stay was very comfortable and welcoming.
August 5, 2014
Rated 1.0 out of 5.0 by TELFROMETUDD Attention To Detail
I use this facility because it suits my needs when I come and visit relatives in Banbury. I like it because it is functional and on the whole provides a quiet, clean room at a fair price.
I have been using the Banbury Holiday In Express now for nearly 3 years and regrettably the standards have gradually slipped to a point where it becomes really noticeable.
I used to feel like I was treated with respect and as a "valued" guest, even at the cheaper end of the hotel market which I know this is, but even common courtesy seems to be difficult for the current enterprise, staff and management.
I left from my last visit with an overall down-cast feeling, and not looking forward to my next visit and wondering if I should now try somewhere else.
To top it all, I took a photo of the Main Entrance and what that displays, to me, sums up the whole place. I doubt HIE will publish it
August 4, 2014
Rated 5.0 out of 5.0 by nbrad1234 Great breakfast and friendly service
We had a great experience from the moment we stepped in the door. All of the staff without exception was extremely helpful. I wasn't sure about the hotel as it was so close to the motorway, but we never heard a thing. Really varied breakfast with hot and cold choice and excellent coffee.
August 2, 2014
Rated 5.0 out of 5.0 by G.dad A Warm Welcome
If you are travelling on the M40 I would highly recommend the Holiday Inn Express Banbury. The staff are very helpful and friendly and the rooms are well appointed and comfortable. Breakfast is a highlight and the range of food would cater to even the fussiest eater.
There is plenty of free parking and the location of the Inn is within 5 minutes of the town centre.
July 31, 2014
Rated 5.0 out of 5.0 by Norman the wise Good room
Nice room. Breakfast a little slow at peak time but completely acceptable. Overall excellent hotel in great location.
July 30, 2014
Rated 5.0 out of 5.0 by The great JW Made very welcom
Excellent staff and clean throughout, will return - highly recommended
July 28, 2014
Rated 4.0 out of 5.0 by Roz50 Comfortable Bed and Good Service
Good for the over night stay we needed. Clean, efficient and the staff were very helpful.
July 28, 2014
Rated 2.0 out of 5.0 by weeone2000 Poor Quality Sleep
The first room we were given had a sofa bed with broken slats which my children were expected to sleep on. The sofa bed had not been made up properly with the sheet appearing to have been thrown onto the sofa bed. We resolved this and were moved to another room. The double bed was unbelievably uncomfortable with a terrible saggy mattress which meant poor sleep and a sore back. Breakfast was mediocre - there was no cutlery when we were selecting our breakfast and then when we asked for knives and forks the trays were filled with cutlery which was filthy.
I won't be going back to this hotel :(
July 18, 2014
Rated 3.0 out of 5.0 by Vicky243 Recent Stay
After staying at the Holiday Inn Express Swindon, the previous weekend I was expecting the same service from staff and the room which was rather surprisingly good. So when upon arrival at the Banbury and going to the reception to check-in I was saddened by the attitude and the manner of the member of staff. Not only did I feel that we were an imposition, I felt that we would at least be verbally informed of the number of the room we would be staying in, instead all we were told go round the corner and your room is down there in a sullen voice.
The remaining of the staff were polite and I would say extremely stretched in particular at the breakfast time, but first impressions make a persons stay.
A further real positive with the Holiday Inn Express is the air conditioning, it was a pleasure to be in a hotel where the air conditioning works and you don't have the desire to get out of the room you have been allocated. That is of course if you know which room you are supposed to be staying in!!!!
July 15, 2014
Rated 4.0 out of 5.0 by DaveMac13 Good hotel at reasonable price
For the price paid you cant really argue, you get a comfortable room, free wifi and good air conditioning/heating. The breakfast is a nice bonus too, its a fairly basic selection but there is enough to cover all tastes. Staff are polite and the bar is well stocked if a little expensive.
If you are travelling and only need a room for a couple of nights i can easily recommend this, its a great place to drop your bags for the day and return to rest at night and wont cost you an arm and a leg.
July 14, 2014
Rated 2.0 out of 5.0 by New Forest gump Good for M40 access
Not the best by a long way. good for one night but not a few days. Basic in many ways.
July 13, 2014
Rated 5.0 out of 5.0 by Holidaywoman49 Good for a stop on the way home
We have used this hotel on several occasions it is a suitable place to stop on our way home, always pleased with all aspects of our stay.
July 11, 2014
Rated 4.0 out of 5.0 by Steel Man Nice Hotel Rubbish Breakfast
The location of the hotel is very convenient. The room was clean and comfortable. The bar was pleasant and the staff friendly. The breakfast was awful. No bacon available, only scrambled eggs, sausage was O.K., cold baked beans, Generally very poor selection.
July 11, 2014
Rated 5.0 out of 5.0 by Deeksie One Nights Stay.
Overall excellent and was dog friendly. I discovered that not all Holiday Inns are dog friendly as I tried to book another one while traveling in Cheshire.
My only comment is that I think £10.00 charge for my small dog was rather excessive.
July 9, 2014
Rated 5.0 out of 5.0 by Stewartam 123 day on the train from banbury
We used this hotel to be able to park our car for a steam trip from Banbury station. so we could return to the hotel to stop over night following a late return to Banbury station. it worked well for this
July 8, 2014
Rated 5.0 out of 5.0 by Jacs14 Great value stay
We stayed here as a stop over on way to Legoland. The hotel was very clean and the room was spacious and very comfortable. There was a free breakfast which was an absolute bonus. Staff were very friendly and helpful. I would definitely recommend this hotel.
July 3, 2014
Rated 3.0 out of 5.0 by Kal24 Excellent in parts Very poor in others
Very quiet, even from neighbouring rooms
On site pub & restaurant
Mattress not pocket sprung, hence movement was felt across the bed and made for a disturbed sleep
Breakfast was a shambles with tables left dirty for half hour guests were cleaning tables themselves before they could sit down. Buffet area was never cleaned and food debris was left.
Wifi was down for one day with no apparent support to fix problem
July 3, 2014
Rated 2.0 out of 5.0 by FrankG Chalk and cheese
We stayed at this hotel en route to the channel ports, but were very disappointed in the reception we received - not being welcomed as Priority Club members, not being allowed to charge anything to our room "because we had paid in advance", meal was not up to usual standard, either in content or presentation and no-one enquired at any point of the meal as to whether it was satisfactory. Very disappointing.
BUT, on our return journey almost three weeks later, the staff could not have been more attentive, The service was excellent and we could not have been treated better if we had been royalty.
so perhaps the outward trip can be put down to "a bad day at the office"
July 3, 2014
Rated 2.0 out of 5.0 by dianew50 poor service and choice
staff were unfriendly and seemed to be waiting to go home
breakfast choice for full english poor only 3 items to pick from
poor value all round
June 29, 2014
Rated 4.0 out of 5.0 by Onyxaura Good Disabled Access but Bad Food Choice
Dietary requirements were unable to be dealt with so breakfast was not able to be had for the whole week that I stayed.
Good access to all area's and disabled facilities also good throughout.
June 29, 2014
Rated 4.0 out of 5.0 by MajorG Overall OK
Nice welcome with comfortable clean room. The breakfast was somewhat disappointing.
June 27, 2014
Rated 4.0 out of 5.0 by The Robster Overnight
plus Room tempeture was good with AC. Very little ambient noise, ample parking, easy to find.
Negatives - matress bottomed out when I sat on it way too soft and some serious roll together. What no bacon! They did have sausages though and plenty of other options.
June 26, 2014
Rated 5.0 out of 5.0 by casey6 very good value
we stayed 2 nights and were overall happy with everything. The only complaint we have is the noise from other guests on the Saturday night and the night staff did not seem to try and curtail the noise - which occurred until 2 or 3a.m. Other than this we have no complaint - very good value.
June 26, 2014
Rated 4.0 out of 5.0 by Lavoisier Comfortable bed and free breakfast
Good for an overnight stay in a comfortable room with en suite. Self Service Break fast OK.
June 25, 2014
Rated 4.0 out of 5.0 by Steve4511 Comfortable Overnight Stay
Stayed here for one night to break up a long journey home from our Holiday. The spacious Guest Room was comfortable, well equipped and cleaned to a good standard, enabling a good nights sleep. A nice breakfast gave us a good start to our departure day.
Would recommend as a short stop over.
June 25, 2014
Rated 5.0 out of 5.0 by Cheekychops Repeat visits
Have stayed here many time and have already booked for a future stay - this proves we are more than satisfied with this Holiday Inn Express
June 24, 2014