Rated 4.3 out of 5 by 89
Rated 4.0 out of 5.0 by Evain Nice staff - we can recommend this hotel
During the first night it was very cold in the room. But after we asked the hotel staff, they "opened" the heating for us.
There is no closed wardrobe in the room.
Otherwise good hotel and very nice staff.
November 11, 2013
Rated 1.0 out of 5.0 by Jackie1967 Awful
Had an abusive drunk that was staying the room next doir
He came home at 6am swearing and telling ths staff how he wiukd kill them
This went in in corridor for 2 hours
I had to ask for myself and my 11 year old to be ascorted out
Never stay there again
Didnt bother with breakfast as we were so scared
November 2, 2013
Rated 4.0 out of 5.0 by JoeAt7 Very convenient and comfortable
My wife and I have stayed on several occasions as it makes a convenient stop on our journey from Merseyside to the Guildford area to see relatives. We could make the whole journey in one go (and often do) but sometimes we want to break the journey and get to Guidlford early next day.
The last time we stayed we asked for twin beds but 2 single beds were made up into one king sized and that is not always what people want. The daft thing is that this room had bags of space but the only supplied one bedside table and wasted the rest of the space - a spare chair there would have been a sensible idea.
The biggest issue however is that the room we were allocated this time (and also the previous time) was down a flight of staris to a lower ground floor level - we would prefer a higher room next time
November 2, 2013
Rated 5.0 out of 5.0 by Commuterman Great service, comfortable stay
Polite staff who offerred great customer service. Room was clean and comfortable
October 28, 2013
Rated 5.0 out of 5.0 by teejay2805 Excellent Value
Easy check in and out for a 2 night stay with our small dog. Clean friendly hotel with everything you'd need. Excellent breakfast service.
October 23, 2013
Rated 4.0 out of 5.0 by Renkat good service, relaxing atmosphere
Stayed one night, clean comfortable rooms with good breakfast. Will use again when visiting Banbury.
October 16, 2013
Rated 5.0 out of 5.0 by Liz89 The hotel I always TRUST!!!
Whenever we decided to go overnight at Banbury to visit
our family we always pick this hotel. Cause we know we will always get the good quality we wanted - like cleanliness , good breakfast for free and friendly staffs.
Last weekend we had a wedding to attend to and my
husband at the last minute decided to stay overnight instead of driving back home after the party. So quickly phoned up the hotel and Dan answered the phone. I was informed there was only a room available with two single bed (me my husband and two kids) I thought we will make do coz I don't want another hotel. I just requested if he can upgrade us just in case there would a cancellation upon our arrival. True enough when we checked in we got a family room and on the quiet side. I was really pleased. But the only down side of it was our room ( #8) the aircon seems to be not making the room cooler even when we tried to lower the temperature but didn't bother to complaint cause we were tired all we wanted was to go to sleep. But overall review for this hotel is VERY GOOD!!!
October 16, 2013
Rated 4.0 out of 5.0 by Sandgrounder2 Good Standard of Accommodation
Tjis Hotel does what I expect from a Holiday Inn. A good and consistent standard of accommodation and attentive Reception Staff. Breakfast is has sufficient variety. I did not use the Restaurant and bar so cannot comment.
October 13, 2013
Rated 4.0 out of 5.0 by jojos comfortable but average stay.
As arrived we were greeted without a smile, not given appropriate guidance or information to our room. We were told just to go to 2nd floor not told what room number. Plus side was that the room was clean, comfortable and it had a powerful hot shower! We had a good nights sleep.
I woke in the morning longing for a good full English and I was very disappointed! There was no hot food when we arrived( and this was not late in the morning) When it arrived it consisted of beans, scrambled eggs and sausage. NO BACON!! The sausages were also quite chewy. Not a satisfying breakfast or a good start to the day. On the bright side a fantastic coffee machine!
October 11, 2013
Rated 3.0 out of 5.0 by Anders1 Bed past sell by date
Pleasantly surprised by the setting and general ambience of the Hotel. Unfortunately the bed was well past its sell by date with a huge crater in the middle and very little sleep was achieved. Replace the bed and my rating would improve substantially
October 11, 2013
Rated 5.0 out of 5.0 by Ebbtide Polite & Helpful Staff
We have stayed in the Banbury Holiday Express a few times, and have always found it perfect for our needs. Very polite. and helpful staff nice clean comfortable rooms, and excellent breakfast.
very well situated just off the motorway and close to town.
October 3, 2013
Rated 3.0 out of 5.0 The Motorway
The hotel itself is typical Holiday Inn. Very pleasant staff at the check in desk. I noticed a bar to the right. I had already phoned in advance to find out if they did food I was told bar food, what they did not tell me was there is no food at the weekend which is when we booked. The room we were booked into was like sleeping on the side of the motorway, single glazing which really surprised me. I asked to be moved the following night which they duly did. This time the room was lovely and quiet with secondary glazing. Breakfast is included which was of a very high standard.
October 2, 2013
Rated 4.0 out of 5.0 by sydenham9911 quiet location beside motorway
We had a comfortable bed and the hotel is dog friendly, we were able to bring our lurcher for a small extra charge. Our adult children had rooms too and they enjoyed their stay and the breakfast.
September 15, 2013
Rated 4.0 out of 5.0 by MrsShoes Spacious, clean and comfortable rooms
I needed a place to stay for one night when attending a friend's party nearby. This was extremely good value for money. It was really comfortable, clean and the rooms very spacious. I didn't eat breakfast so can't comment on the food. The staff were really friendly and helpful. Would definitely recommend this hotel for short breaks and overnight stays!
September 14, 2013
Rated 5.0 out of 5.0 by Bobbit53 Friendly staff and lovely breakfast
Greeted by really friendly and helpful staff. The room was very clean and comfortable. (Our only complaint, the bed wasn't made up properly each day). Breakfast was very nice with good quality ingredients. All in all a good hotel and would definitely stay there again.
September 13, 2013
Rated 4.0 out of 5.0 by Trugals2 Quiet night
Comfortable bed ,nice and quiet. Friendly staff ,breakfast was basic but plentiful.One minor complaint extractor fan didn't work in the toilet would stay again and recommend it to friends .
September 13, 2013
Rated 4.0 out of 5.0 by Markeyboy Convenient for the M40 corridor
The Holiday Inn Express is perfect if you need somewhere confortable to stay up/down the M40 corridor. The bonus about thsi HIE is that they actually have sky sports - although there is no Wi-Fi in the bedrooms which is a bit of a drawback if you wish to work in the evening at your room.
Overall though worth a stay - and treat yourself the the Thai Orchid in town for dinner!
September 11, 2013
Rated 5.0 out of 5.0 by Pauline7 Hospitality Greeted on arrival excellent
Bedroom Beds Bathing room very comfortable...
I would stay there again...
September 10, 2013
Rated 5.0 out of 5.0 by RJ10 Great Staff
Spent 2 nights here with the family...helpful staff...always smiling...very clean room..
September 6, 2013
Rated 1.0 out of 5.0 by TheDonDon Need to plan
Hotel was generally ok. The experience was significantly let down by what appeared a complete lack of planning by management /staff
The weekend we stayed the moto gp was on at Silverstone and it was clear that the clients needs were not understood. This was especially clear with the shambles which was breakfast.
I would avoid it if major events are on in the area unless it is much better organised/planned
September 5, 2013
Rated 3.0 out of 5.0 by Tanzag Clean comfortable rooms.
Rooms good, clean and comfortable, hotel well situated and clean, the only downside was the breakfast which was very slow coming, nothing left even though we got there only 10 minutes after breakfast was served, waited for over half an hour before having to head off on an empty stomach as we couldn't wait any longer, coffee machine was also empty.
We weren't the only ones who were disappointed with the breakfast, overall tough I would recommend this hotel and may stay again next year...
September 4, 2013
Rated 4.0 out of 5.0 by Lisa223333 Nice room
Great room, no road noise. Great hotel for a over night stay.
September 4, 2013
Rated 5.0 out of 5.0 by Pazzer Ideal for Overnight stay and very helpful staff
I booked late and as as a Platinum Elite member this was immediately recognised by the staff , and they accomodated my wife & I with a comfortable room. The hotel was very busy but has a large lounge area , to relax and is located within 2 minutes walk of sveral Pub's and Resturants , that are also Children friendly, so Ideal if you plan to stay with your family.
I would recommned this hotel and wish to thank the staff for their freindliness and helpfulness .
August 30, 2013
Rated 5.0 out of 5.0 by LI49 GOOD LOCATION FOR COTSWOLDS
GOOD USUAL STANDARD FOR HOLIDAY INN. GREAT LOCATION FOR EXPLORING THE COTSWOLDS. STAFF AS ALWAYS GOOD AND HELPFUL. ONLY ONE DISAPOINTMENT ,NO FOOD SERVED ON THE WEEKEND.
August 29, 2013
Rated 5.0 out of 5.0 by GRACELAND Clean and Tidy !
Stayed Here as son had a Race At Silverstone so booked in with them So Four of us plus Grandson 2 rooms
Both Rooms were clean and fresh Soaps filled loo rolls replenished .
A good friendly staff too
Internet was having some problems this visit though !
Breakfast was Super and easy and most of all plenty of choice
How about Bacon though lol
Plus two good eating places within walking distance !!
Nice stay thanks
August 28, 2013
Rated 3.0 out of 5.0 by cmac terrible bed
If it wasn't for the terrible mattress I'd give this five stars. The Holiday Inn Express hotels are very good but totally let down by their awful beds. The mattresses are terrible. They are soft, bouncy and collapse in the middle if two people sleep on them - fine probably for one. I slept SO badly. Get decent mattresses HI !
August 26, 2013
Rated 5.0 out of 5.0 by Hesk As always, Holiday Inn Express didn't let us down.
This hotel near to the motorway and town of Banbury is ideally located. It is up to the high standard set by this chain. Room a good size, well equipped and above all spotlessly clean. The only gripe is that there is not enough surface area in the bathroom to put anything, like toilet bags etc. which we
Hen you are travelling you always have. Small gripe.
August 24, 2013
Rated 4.0 out of 5.0 by Lakeslad76 Good
Exactly what it said on the tin. Except for the advertised wifi in all rooms. There was a network cable in mine instead, which wouldn't fit in my iPad.
August 23, 2013
Rated 5.0 out of 5.0 by TELFROMETUDD Holiday Inn Express does it right
Having used this establishment many times over the last 3 years I am able to compare and contrast performance.
I am glad to say that it has remained high for all this time.!
On my most recent stay the room was clean and fresh, it provided all the comforts I need for a brief (in this case two nights) stop-over. Breakfast is basic, but good - Starts the day OK.!
My only real concern is that the bed mattress and pillows are beginning to degrade and I think will need upgrading/replacement soon (I wonder if the hotel management actually "test" this aspect of the room.?).
The usual problem with Wi-Fi connectivity still exists and I wonder why a big company such as the IHG cannot fit a few Wi-Fi "repeaters" around the hotel to improve this.?! Not a deal breaker though.!
In summary the stay was good, the room very acceptable, the staff friendly and approachable even when a bit stressed with some issues with other clients.! I have never experienced a problem with booking here - always room.!
August 23, 2013
Rated 5.0 out of 5.0 by Ruby7 excellent room
Room was spotless and neat as a pin, even a telephone by the bedside. Shower room roomy and bright. Two quality liquid soaps in shower room and by wash basin. Good size remote TV. Comfortable beds. Would have liked a wall clock in the room and 4 tea bags instead of 2. Have already recommended Holiday Inn to several people after our stay.
August 21, 2013