Rated 4.2 out of 5 by 311
Rated 4.0 out of 5.0 by December New amenities
Stayed 3 nights.
What I like about the hotel:
1) It's new. So the condition of the carpet, furniture and bathroom is like what you see in the pictures on the website.
2)Breakfast included. Value for money for the fact that it is included. Variety? Here's the menu for a typical breakfast: scrambled eggs, chicken sausage, fried rice, rice congee, coffee/tea/mocha from coffee machine, bread with jam/peanut butter, muffin, croissant, 3 types of cut fruit and whole apples, cereal, milk, soya milk, fruit juice, yoghurt. Hotel provides paper cups to take away drinks and guests can pack bread/pastries if they are in a rush. Very thoughtful.
3) Free wi-fi. (not a standard hotel provision)
4) Very near BTS National Stadium. However guests taking the train to note that you have to transfer to Siam Stn at Phaya Thai then to National Stadium. Expect to climb stairs!
5) Helpful and friendly security guard
6) 5 mins walk to MBK
Suggestions for improvement / things to note:
1) On smoke stench as mentioned in previous posts...
Hotel ought to train their housekeeping not to ignore the smell especially for rooms in non-smoking floors. My friend and I had requested for a non-smoking room, however the room that we were initially given was filled with the stench.
We alerted Front Desk and a staff came promptly with an air freshener spray but it did not work. Hence we requested to change room. Though the staff did accede to our request, it was obvious they were reluctant and found it a hassle. They were also not able to be sure if the room would smell and appeared irritated when we asked what if we faced the same problem again. They could not offer any solution nor assurance and their reaction was as good as saying " too bad, we can't do anything, you just had to take it".
2) For those who are sensitive to noise, avoid rooms that are facing the train track. You can hear the train running from 6 am till around midnight?
3) As mentioned in previous posts, the water temperature fluctuates.
Hmm... I wonder if the hotel actually rectify the problems mentioned in the posts since some of them are still being repeated here.
December 11, 2012
Rated 4.0 out of 5.0 by tone Clean and tidy
hotel is still new, clean and tidy.
amenity need to get at reception
there was an error when book thru internet
booked for 2 rooms and confirmed for only 1 room.
confusing system for booking
December 9, 2012
Rated 2.0 out of 5.0 by Zul9003 priority room reservation for platinum member
I was given room beside spotlight of building. I requested change of room but did not get any changes for 2 days?
no welcome drinks, no priority check in, no priority check out?
December 8, 2012
Rated 4.0 out of 5.0 by IfaBimani A week with Holiday Inn Siam
The hotel is newly built and clean. It is conviniently located close to shopping malls and including national stadium. My wife and I had our regular jogging in an open area. It was fun.
The Complementary breakfast and free internet WiFi is a bonus. However breakfast should be improved and include variety.
December 7, 2012
Rated 5.0 out of 5.0 by Pete66 Extremely professional front desk
Only a brief stay however long enough to discover this is a centrally located property with fine assets in it's staff. Well done.
December 6, 2012
Rated 4.0 out of 5.0 by Mohammad Location
Location is near to best shopping center in Bangkok.
December 1, 2012
Rated 4.0 out of 5.0 by jh54 Nice hotel. Good value.
Nice, new, modern hotel. Good breakfast. Beds are on the hard side. Free wireless internet service is VERY slow. Free breakfast is good. Restaurant in the hotel is BAD.
November 28, 2012
Rated 5.0 out of 5.0 My Short Trip To BKK
The Front Desk is able to process our check in and store our luggage since we arrives a wee hours. The Staff is friendly and room is comfortable especially I love the SOFT pillow there provided.
Location wise is a bit far, like 5-8 mins walk to MBK, but its a experience since you get to have a first hand try on the street food stall along the road.
Overall i have a great stay and will stay there again during my next trip.
November 24, 2012
Rated 4.0 out of 5.0 by Roland1108 Accessible and comfortable
Excellent location . Very clean room. Convenient facilities. Easy to book on one. Need to check that facilities are working like refrigerator, label in the hit and cold faucet are mixed up. Staff are very polite . Rates are value for money.
November 23, 2012
Rated 4.0 out of 5.0 by Gene007 Overall a Nice place
Location was good.
Room size is as expected.
But if the prices was lower, it wil more valuable for money.
November 23, 2012
Rated 5.0 out of 5.0 by Larderman Great Location and Room
Great Centrally Located Hotel, Staff very friendly and helpful, Our Room (1506) has a fantastic view over the National Stadium and over the City.
All in all a brilliant choice and would strongly recommend this hotel.
November 23, 2012
Rated 3.0 out of 5.0 by angel886 Amenities Improvement
Must be able to provide amenities such as shampoo, conditioner seperately instead of 3 in 1. Also, for smoking room, it should have air freshner so that it does not smell when the next guest occupy the room prior check-in.
November 22, 2012
Rated 5.0 out of 5.0 by dossa Shower facilitiy
Temperture of Shower head was fluctuation,
during shower temp. was up and down.
November 21, 2012
Rated 5.0 out of 5.0 by Wend Good and excellent
Breakfast limited but enough.......and good coffee machine..
3mins walk to MBK...and BTS infront just 2 mins walk
Massage at next door..
Small lobby...but ok.....door guards very helpful and friendly.
Need request your toiletries from counter.
Overall experience good and value for $.
November 19, 2012
Rated 3.0 out of 5.0 by Steven18 Room Cleaning
Cleaner must top up all soup liq., toilet roll and paper when cleaning .
Wifi connetion can't revd most of time in the room.
Still have room for improvement.
November 18, 2012
Rated 1.0 out of 5.0 by CRUISEWITHH WHAT A SURPRISE
I was a little worried about what I would find and wondered if I should have gone to a more upper class hotel but, from the moment we entered this hotel we were surprised to find a hotel that was way beyond what we expected.
The lobby was simple, but not the rest of the hotel. Our room was very comfortable and modern. The subdued lighting was very calming and the front desk staff were so nice to work with.
The furnishings in our room were simple but very elegant .
We enjoyed the food at the breakfast and the restaurant was clean, airy and had a wonderful view. The staff were constantly re-filling the dishes and someone was always nearby to help or to answer questions.
I would definitely recommend this hotel to anyone coming to Bangkok.
November 14, 2012
Rated 5.0 out of 5.0 by amrita Excellent value for money
We were surprised to get a room like this for such a good price. Room was newly refurbished.
We specially liked:
- shower head with massage
- ipod dock
- imacs free for use in lobby
good location and decent breakfast
They even have a DIY laundry room which is a great idea.
November 12, 2012
Rated 5.0 out of 5.0 A Great Place to Stay
Holiday Inn Express on Rama I Road is excellent in all areas: the staff are not only friendly, but warm and helpful; the inn is less than 1 year old, so everything works and is in tip-top condition; beds are like sleeping on clouds; shower is spacious; breakfast is plentiful and quite varied in choice. When I need to stay overnight in Bangkok, this is where I go.
November 11, 2012
Rated 3.0 out of 5.0 by anankast Quality matters
The house is absolutly new - I was told, but it looks rather unfinished. Paint on the funiture, dents at the mirrors it looks like it was finished in a hurry without supervising. Lamps not fixed or oblique-angled.
The staff is friendly but unprofessionell.
My bathroom was not clean - you dont want to see curly hairs in your bathroom.
The room to the front are noisy, single glas and every 2 minutes a BTS train.
Rooms to the back (I changed the room) much better.
Breakfast room ist too small, a common problem at Holidayinn Express. The quality and variaty of food (breakfast) was just average.
Is there a difference between normal guests and Gold members of Priority Club? No, not in any way!
There is a lot to improve.
November 10, 2012
Rated 5.0 out of 5.0 by Adrian317 Good Hotel with Great location, Clean Room, Comfortable Environment
The hotel design is modern, clean, and relax. I rate it very high value for money to staying this hotel in bangkok. Walking distance to Siam square, MRT.... Also, the breakfirst have on to go by your self... The thing I most impress is the design of walkway outside the room, so elegance and nice.
November 6, 2012
Rated 4.0 out of 5.0 by FreqTravel Could Be Better
Everything is excellent.
Just some recomendations for improvement:
a. My room was right at the corner so tha WIFI signal was weak. It woud be better to have additional wired LAN point in rooms that are not getting good WIFI coverage.
b. Provide separate check-in and check-out queues for tour groups. During checking out, I was stuck behind a big tour group. Waited for half an hour to be served! A queue specially for priority club members would even be better.
c. Provide complementary welcome drink for priority club members.
October 31, 2012
Rated 5.0 out of 5.0 by lyn0124 Cosy, convenient and worth to stay
Overall I like the hotel just simple, cosy, convenient and very suit for long stay at Bangkok or either short trip. For me, I never have much time spend in the room but when i return to hotel after the long whole day shopping and walking, I really can relax myself. You really can feel the quiet and comfortable environment. great hotel, highly recommended!
But only thing to improve is to have more variety of choice of breakfast as i realized the daily breakfast almost the same. But overall the food is healthy and nice. Thanks for the friendly staff let me have a pleasant trip in bangkok. I will definately come back again, yeap!
October 30, 2012
Rated 5.0 out of 5.0 by Keith2508 New hotel at amazing location & great service
Frankly I was alittle hesitant about staying in an express hotel, but decided to try it because of its price and location which is near MBK.
Turns out that the service of the staff is excellent, and the room is extremely new. Either it is a new setup or the upkeep of the hotel is excellent.
Bed was good, comfortable and comes with different pillow types. Only thing is that I felt that the queen size bed seems alittle small, didn't measure it though. So not sure whether it is because I have always been sleeping on king size bed or whether the queen bed at the hotel is asian specifications.
Quite a pity that I didn't spend much time in the room, but nevertheless, I was extremely satisfied with my stay.
October 24, 2012
Rated 5.0 out of 5.0 by Kirana A smart way of living in Bangkok
I stay at Holiday Inn Express in Siam for 5 days during my holiday in Bangkok I recommended this hotel, the staff are friendly and speaking good English. The room quite nice and clean, got a nice pillow as well. The good things is they got an iPod dock and a free wifi in room and the connection was pretty fast!
The breakfast are OK, but the hotel should give more variation for the buffet menu. So far my experience staying at the Holiday Inn Express in Siam, Bangkok was great! And would love to stay there again if I come to Bangkok.
October 23, 2012
Rated 5.0 out of 5.0 by lucker 超赞
October 21, 2012
Rated 1.0 out of 5.0 by feelsuckered Will not book again
The booking was specifically for a queen bed and yet it seems the hotel only has double beds. The staff protested that this was in fact a queen bed and it was the biggest bed in the hotel. If I wasn't on a prepaid stay I would have left right then.
For a new hotel the place is already falling apart. Wallpaper peeling, shoddy construction and no attention to details. The cord to boil water requires the pot to be directly under the TV. I wonder how long it will take to replace that.
I found the soap/shampoo (in one) in the shower humorous.
Staff in front were more interested in their tour groups than individual travelers.
There is an option for room service but must pay in cash, no charges to the room.
Being at the foot of BTS is great but a hotel needs more for me to come back.
October 20, 2012
Rated 5.0 out of 5.0 by Freemen Great Service & Value for Money
Great Service received. Front counter staff knowledgeable & friendly. Doorman helpful to get taxi, friendily with a smile whenever we passed him.
The room is great, love the 2 type of pillow offered.
One area of improvement
We would love to 'Save the Planet' by re using the bath towels if we have a place to hang dry the towels after we use. We have no place to dry 2 bath towels & have no choice but to ask for change
The bath room is huge by standard & a towel rack where we can hang dry the towels would encourage guests to re use the towel more often
October 18, 2012
Rated 5.0 out of 5.0 by Christine26 A very relaxing hotel
My stayed in Bangkok was great because of my beautiful and very comfortable room, the Queen bed is perfect for my tired feet to stretch out, my pillows were so relaxing and since my room is overlooking the National Stadium, Perfect! Newly renovated and very clean. breakfast is good. highly Recomended.
October 17, 2012
Rated 3.0 out of 5.0 by ksong Wifi
The Wifi was poor, frequently dropped out. my phone having difficulty in getting connected, it seems that there is signal but just couldn't get connected.
October 15, 2012
Rated 5.0 out of 5.0 by Peaceful Great Location, Great Express System
The way things are handled is great, whenever you need something, you will get it directly, no need to waste lots while you will never use them.
The bed is really great, the view is awesome too.
Attached picture was taken from the same hotel.
October 6, 2012