Rated 2.0 out of 5.0 by Richtravels Below Average for HI Express Standard
I am a Platinum member and have enjoyed most HI Express'
Not this one and heres why:
1. Dismissive greeting upon arrival. (Thailand is the Land of Smiles and friendly hotel service). Not even a welcome but a dismissive staff snapping orders for passports.
2. Below average breakfast with too many guests and items running out.
3. Phone call at 11:45am (before Noon check out) chasing me out of room. This was the tipping point for me. Really? Calling before check out to find our when you are getting out.
4. No "How was your stay" or "Thank you at check out."
January 31, 2013
Rated 4.0 out of 5.0 by tiphk Nice new hotel in BKK
Room is comfortable,
Staffs are friendly, &
January 30, 2013
Rated 4.0 out of 5.0 by bluangel00 Wonderful stay
Good location with just few minutes walk to BTS. rooms are comfy and secure. Will definiately recommend this place!
January 27, 2013
Rated 3.0 out of 5.0 by Aargee Value for Money
Good Value for Money stay - don't expect spectacular
Best is the good location - near to BTS station.
I like the coffee to go but the breakfast lacks fantasy - every day the same things.
Better skip that and enjoy good Thai food
January 27, 2013
Rated 5.0 out of 5.0 by Isaac28 Lovely Hotel
Good and clean hotel. City view is great. However no toiletries and must request and collect from the reception counter.
Near MRT station and major shopping centers like MBK, Siam Paragon and Siam centre. Will stay here next time.
January 25, 2013
Rated 5.0 out of 5.0 by Robz64 Great value
Holiday Inn Express have got it right. Excellent value for money. Basic requirements for a hotel stay are there and you shouldn't expect the "add ons" and "extras" for these prices. From check in to check out was a great experience and the breakfast buffet surprisingly good. And the locations is faultless. Well done!!
January 23, 2013
Rated 5.0 out of 5.0 by jaaallen Would happily stay again!
Awesome room / view, nice breakfast and friendly staff.... enough said :)
January 21, 2013
Rated 5.0 out of 5.0 by Lolly07 Excellent location; price; quality
Really enjoyed our stay at this hotel and loved the balance of price, quality and location. Had originally picked as close to the MBK and Siam shopping centres but very happy overall.
January 20, 2013
Rated 4.0 out of 5.0 by HabSNG Relatively average stay with good service
Generally the experience staying at the hotel was very good. The staff were all very friendly including the security staff. The breakfast was rather disappointing though it has quite a minimum choice of food and we have to share things such as jams etc. I just find it unhygienic. Stayed there for two nights and after the food experience on the first day, decided to take my breakfast outside on the following day. Besides this, my room was just the opposite of the stadium and BTS railway. Unfortunately, there was some activities during my trip and it was very noisy. Not to mention the BTS each time the railway passes by. Nevertheless, it is still a good place to stay. May consider staying there again on my next trip since it is just one minute walking distance to the BTS National Stadium.
January 17, 2013
Rated 3.0 out of 5.0 by Sumeet40 Small rooms and small beds
Great location, but not value for money if you are in because of the name holiday inn you would be very disappointed .
Nice bar at the enterance great collection of beers.
January 16, 2013
Rated 5.0 out of 5.0 by Jay2519 Great hotel Guests Love near BTS...
I have become a real fan of the IHG Brand since 2010...I have been a frequent long stay guest in many IHG Properties around the world. I am currently staying at this one, and the housekeeping staff have been absolutely wonderful; taking the time to understand my needs when it comes to how i like my room set up...
There's enough variety for me but the daily change is very subtle: one day it will be fried noodle with veggies and the next day fried noodles with seafood...but it doesn't bother me...These staff all try their best.
Ask for a corner room too...They are bigger...
Couple of suggestions,,,Sometimes reception downstairs can be quite slow if a busload of customers comes in at once...Also...unlike the Holiday Inn Express in Taipei/Taoyuan which does have some rooms with bathtubs, this hotel has showers only so i recommend getting extra anti-slip mats as the wet shower floor can be quite slippery after a shower...Another minor thing is the Do not disturb/make up room door card...As this is a newer hotel i thought there would have been an electronic sign outside each room that toggles between DND and Make up room...red to green or something...but as I said that's relatively minor and I look forward to being a repeat long stay guest..
January 13, 2013
Rated 4.0 out of 5.0 by YuYUNo1 good location
from BTS, it take about 3min
staff was very kindly
room was very cleen
However I just stayed few hours,I recommend this hotel
January 5, 2013
Rated 4.0 out of 5.0 by Haloduck Good value
The location is great (just 5 minutes' walk to my favourite MBK shopping centre and 3 minutes to National Stadium Skytrain station. The shower is great. The room and bed are okay. Breakfast is basic but acceptable. The staff are friendly. Wi-Fi could be a bit faster.
All in all, recommendable!
January 5, 2013
Rated 5.0 out of 5.0 by Jonnybig Best value
Very new and clean
Good value for money
January 4, 2013
Rated 4.0 out of 5.0 by ShivB Great Location
Excellent Location, Nice Rooms, Friendly & Helpful Staff. Breakfasr could do with some improvement/variety.
January 4, 2013
Rated 5.0 out of 5.0 by Sunnyval Good location & very close to bts Which is big plus..
After having stayed in Holiday inn Pattaya which has a mind blowing lobby we expected a similar one here but then we realised we were in Holiday inn Express but trust me there after when we got into the lift and beyond it was Typical "Holiday inn " experience all the way lovely room,great bed,and bathroom and a great city view from 15 th floor ...overall Outstanding experience. Wife loved it too...
Will stay in Holiday inn again & again for their service and assured standards.
January 3, 2013
Rated 4.0 out of 5.0 by stwxus good location
Hotel located a block away from the national stadium bts station.
Very convinience for connection to the airport link and other attraction as well as shopping.
Opposite is the very famous shopping mall MBK.
Further down the road is tesco supermarket.
Next to the hotel is Thai massage.reasonable price and good service.after long day of walking,this is the next best thing before bedtime.
Simple breakfast,yet value for money,one unique things compare with other hotels,is you can take it out if you are in a hurry.
cleaniness really need to improve,on the vacuuming and dust on the glass table.but since is new hotel in operation,is acceptable at the moment.
Overall is quite satisfactory.
January 3, 2013
Rated 5.0 out of 5.0 by loopy Excellent location and service
Beautiful clean hotel, spacious rooms with very helpful staff. Excellent breakfast range, only marred by non-availability of boiled eggs. Great location too with easy access to transport and walking distance to shopping malls. Would use this hotel again on our next visit and strongly recommend this one to friends and families. Hotel must maintain high standards
January 1, 2013
Rated 5.0 out of 5.0 by Cocoachini Convenient and affordable
I had two nights in Bangkok and this hotel was very handy. It is just a short walk to MBK for all your shopping needs. It is also handy just outside National Stadium Skytrain. What I liked is that it is affordable, clean, comfortable and safe. Had everything I needed. Breakfast was good. Bit more limited than other hotels I have stayed at in Asia; however, still far better than breakfasts at North American hotels. Overall, great place to stay.
December 18, 2012
Rated 4.0 out of 5.0 by Moochi Clean room and very helpful staff.
Excellent location with BTS only 4mins walk away. Close to shopping malls eg. MBK, Siam Paragon.
Massage spa close by.
December 17, 2012
Rated 3.0 out of 5.0 Just so so and not recommended
I was expecting more than this in this hotel. The breakfast is always the same, I have stayed in this hotel for 4 nights, and the breakfasts remain the same, maybe they only changed 2 or 3 meals everyday, that i can't remember.
There is a new hotel opening soon near the hotel, and it is under construction, everytime I walk to the Siam Square and passing by the construction site. It is always noisy and dusty.
There is one thing that I am far from satisfactory. When i want to write some comments about the hotel in the guest survey form provided in the room, I am lucky enough to find that it has already been used. What a surprise that the housekeep staff don't replace the guest survey form or they don't even care about guests' comments at all. And again I am lucky enough to know another guest's terrible experience in this hotel and that definetely left a negative impact on my mood.
I won't go to this hotel again and there are so many hotels in Bangkok to choose.
December 13, 2012
Rated 4.0 out of 5.0 by 2meter Room
Roms a litle smal but overall a god experience, would deffently come back if stay in Bangkok next time i go to Thailand
December 12, 2012
Rated 4.0 out of 5.0 by Hutji Near BTS
This big building hotel is located just the opposite of National Stadium and behind the large shopping center, MBK. I stayed here to visit my friend's graduation and thought this property would be suitable.
From the outside, this hotel is tall and houses many car parks. There is a small bar near the hotel entrance. The room is large and shower is operating fine. The only problem is a large crowd gathering at reception for check-in and check-out. It seems that the staff may not be working quickly or there are too many guests.
December 12, 2012
Rated 4.0 out of 5.0 by December New amenities
Stayed 3 nights.
What I like about the hotel:
1) It's new. So the condition of the carpet, furniture and bathroom is like what you see in the pictures on the website.
2)Breakfast included. Value for money for the fact that it is included. Variety? Here's the menu for a typical breakfast: scrambled eggs, chicken sausage, fried rice, rice congee, coffee/tea/mocha from coffee machine, bread with jam/peanut butter, muffin, croissant, 3 types of cut fruit and whole apples, cereal, milk, soya milk, fruit juice, yoghurt. Hotel provides paper cups to take away drinks and guests can pack bread/pastries if they are in a rush. Very thoughtful.
3) Free wi-fi. (not a standard hotel provision)
4) Very near BTS National Stadium. However guests taking the train to note that you have to transfer to Siam Stn at Phaya Thai then to National Stadium. Expect to climb stairs!
5) Helpful and friendly security guard
6) 5 mins walk to MBK
Suggestions for improvement / things to note:
1) On smoke stench as mentioned in previous posts...
Hotel ought to train their housekeeping not to ignore the smell especially for rooms in non-smoking floors. My friend and I had requested for a non-smoking room, however the room that we were initially given was filled with the stench.
We alerted Front Desk and a staff came promptly with an air freshener spray but it did not work. Hence we requested to change room. Though the staff did accede to our request, it was obvious they were reluctant and found it a hassle. They were also not able to be sure if the room would smell and appeared irritated when we asked what if we faced the same problem again. They could not offer any solution nor assurance and their reaction was as good as saying " too bad, we can't do anything, you just had to take it".
2) For those who are sensitive to noise, avoid rooms that are facing the train track. You can hear the train running from 6 am till around midnight?
3) As mentioned in previous posts, the water temperature fluctuates.
Hmm... I wonder if the hotel actually rectify the problems mentioned in the posts since some of them are still being repeated here.
December 11, 2012
Rated 4.0 out of 5.0 by tone Clean and tidy
hotel is still new, clean and tidy.
amenity need to get at reception
there was an error when book thru internet
booked for 2 rooms and confirmed for only 1 room.
confusing system for booking
December 9, 2012
Rated 2.0 out of 5.0 by Zul9003 priority room reservation for platinum member
I was given room beside spotlight of building. I requested change of room but did not get any changes for 2 days?
no welcome drinks, no priority check in, no priority check out?
December 8, 2012
Rated 4.0 out of 5.0 by IfaBimani A week with Holiday Inn Siam
The hotel is newly built and clean. It is conviniently located close to shopping malls and including national stadium. My wife and I had our regular jogging in an open area. It was fun.
The Complementary breakfast and free internet WiFi is a bonus. However breakfast should be improved and include variety.
December 7, 2012
Rated 5.0 out of 5.0 by Pete66 Extremely professional front desk
Only a brief stay however long enough to discover this is a centrally located property with fine assets in it's staff. Well done.
December 6, 2012
Rated 4.0 out of 5.0 by Mohammad Location
Location is near to best shopping center in Bangkok.
December 1, 2012