Rated 4.2 out of 5 by 474
Rated 4.0 out of 5.0 by Roland1108 Excellent location and comfortable room
Great location. Very close to BTS train station and major malls. Room is very clean and comfortable. Staff are helpful
April 17, 2015
Rated 4.0 out of 5.0 by shortfcake Comfortable room
When I have first booked the hotel, I have basic expectations of the hotel as it is an express hotel. First impression when I step into the hotel is that it is neat and clean, security guards have been helpful with unloading my luggages off the taxi. However, the checkin counter is a nightmare. There's no queue and everyone is trying to get the counter staff to query on their room queries. It took me a good 30mins to check in and get into my room.
But well, at least the room didn't disappoint. Good room size and smell-free room. It is just that when we sleep at night then we realise that the comforter are stained with bloodstains. We have commented to the counterstaff the next morning and when we are back in the afternoon. The set of bedsheets and everything have been changed.
As for breakfast, it is a basic breakfast to kick start the day. However, the staff in the breakfast area have been very nice and not give me a nasty look when I ask to do "breakfast on the go".
Overall, there's hits and misses from the hotel. But the price and location is something you can't complain about.
April 15, 2015
Rated 4.0 out of 5.0 by Lu29 非常满意HGI会员的服务
Satiesfy Holiday Inn service all the time, including the reciption, taxi arrangement. Very friendly enviorment with great breakfast. also appreciate the extend check out serivce to 14:00PM
April 15, 2015