Rated 4.1 out of 5 by 30
Rated 5.0 out of 5.0 by Taunya54 Our stay
The only thing I didn't like was our inability to use the hot tub and swimming pool. We weren't informed ahead of time that they were under construction but we managed.
February 13, 2014
Rated 1.0 out of 5.0 by Hjklm Staff night off
I will start with room one. Room one was supposed to be non smoking, it was not. Room two was an uncleaned room prior guest. Room three an upgrade, no working television. The HDMI cable was not in working condition. Ended up sleeping in room three as I was tired from driving for 12 hours. Receipt was not at reservation rate. I was charged the normal room rate for upgraded room I was so kindly given. I would have to call the hotel and talk to the General Manager. Apparently only the GM can change room rates charged. Needless to say as an over the road active duty military driver this hotel is off my list to stay at.
February 9, 2014
Rated 3.0 out of 5.0 by ProteinShake1 A little disappointed
I have to start by saying the staff was very nice and pleasant. When I checked in, there was a little girl playing "hotel" at the front counter and actually tried to check me in by asking my name - very unprofessional. She kept hanging around the front counter until the staff was able to locate the desk clerk. The fitness cardio equipment did not work, tv inoperable, as well. The towel rack was empty. The business center computer was missing. There was a sign that said to speak to the hotel staff in order to use an alternate computer, but when I asked the woman working the front desk she informed me there was no other computer available for guests. Other than those issues, the breakfast was great, all the employees were always nice and helpful.
January 6, 2014
Rated 2.0 out of 5.0 by Josiemarie DISAPPOINTMENT
This facility must have changed management since last year. I have always stayed here overnight on my way to Phoenix for the past 5 years at least. I will not next year.
Television would not work and had to have someone come up. Then in the morning I wanted to watch CNBC and the Channel Sheet in the desk binder gave the station as 55. Tried 55 several times (some sporting event) and called down to the front desk. Was told the channel was 102 (or something). No way to run a business. THAT CHANNEL SHEET SHOULD BE KEPT UP TO DATE.
Appearance of room and furniture looked tired.
December 30, 2013
Rated 5.0 out of 5.0 by Alex4141 Perfect
Hotel was nice, staff was pleasant and helpful. Rooms clean and quite. Will stay again
December 14, 2013
Rated 5.0 out of 5.0 Awesome
We truly enjoyed our stay. We had a suite and it was so roomie. With a fridge and microwave. The staff was nice and loved the breakfast. Will stay there again soon.
December 5, 2013
Rated 4.0 out of 5.0 by lnmarie Clean and spacious
My daughters and I recently stayed here in a double bed suite for a shopping trip to Cabazon. The room was clean and spacious with a nice seperate living room area, refrigerator, microwave, etc. I think this is a good value especially with breakfast included-although I don't recall seeing any fruit so that would have been a healthier option. My only complaint is that the toilets and showers seemed a little loud but overall it was quiet and we enjoyed our stay very much.
November 18, 2013
Rated 1.0 out of 5.0 by Jimmiy DO NOT GO HERE!!!
We had to call out for some one to come to the desk....After about 5mins. someone finally came and was not friendly at all.
Our room was just ok, almost like a motel 6 room.... Did not like it all and on top of it , it was an upgrade... The bed did not fit the frame and made a loud noise every time I got up, or went back to sit down on it. The t.v. did not work correctly, The front desk said it was the cable companies fault??? Was not a nice stay..And I will NEVER< NEVER< EVER come back here....
November 4, 2013