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Rated 4.2 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Great location Quiet and comfort easy access from I-10 with a great dinner next door. December 14, 2014
Rated 1.0 out of 5.0 Holiday Inn - Banning The lady who checked us in, Kate, was overwhelming rude! I was shocked! From the moment we walked in she was very angry! She never smiled or even thanked us for coming. I felt like I was bothering her instead of feeling like an appreciated guest. I have worked in the hotel industry for many years and I am shocked that management would allow her to stay. Due to her being rude from the moment we walked in, it is evident that she is used to being able to act how she wants to customers. Also, the walls are extremely thin!! Starting at 6 am we were woken up to slamming doors that continued for hours! I am not sure if it were other guests or if it was housekeeping. We were right next to the housekeeping closet that is why I thought it might have been them. Regardless, it was a horrible nights sleep. December 10, 2014
Rated 4.0 out of 5.0 by Nicer hotel in area There are not a lot of choices for hotels in this area but so far this has been the nicest stay. we will return here when in the area! December 4, 2014
Rated 5.0 out of 5.0 by Great hotel, clean and comfortable Stayed at this hotel because it was central to Idyllwild and Palm Springs. Also close to some great shopping at the outlets. The breakfast was excellent -- the staff helped make it easy to take selections to our room or to take them to go. The room and the entire hotel is clean, even the grounds were clean -- everything felt almost brand new. December 3, 2014
Rated 5.0 out of 5.0 by surprised by stay decided to stay here and did not regret, the raye was good, the staff excellent, if i had to make one complaint it would be that the curtains could be a little heavier for privacy. December 2, 2014
Rated 3.0 out of 5.0 by unfriendly frontdesk Kate Coming up this hotel I noticed we made a mistake in booking the wright hotel. So we tried to change the reservation to this place. Kate behind the frontdesk was NOT verry helpfull and refused to help us making the call to Holiday Inn reservation services. I asked if I could use the phone in the lobby but she told me that that one only for internal calls was. Than I asked her to call for me but even that she was not willing. I must say I had never such a unfriendly behaviour behind the Holiday Inn frontdesk. Wifi in room was terrible. November 30, 2014
Rated 4.0 out of 5.0 Great value Great value and ease of access off freeway. I was traveling between Arizona and Sacramento CA This is a half way point. November 21, 2014
Rated 4.0 out of 5.0 by Bed and service comfortable. Will return again. Restful and quiet. Enjoyed the many nearby actives. The outlet shopping and the many resturants avaible. Near Palm Srings. November 19, 2014
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