Rated 4.2 out of 5 by 194
Rated 5.0 out of 5.0 by Doc Mike 70 Great Nite and Room
Comfortable beds, great insulation from the freeway noise outside, good internet and T.V. we were on a trip to a meeting and based on prior stays at you hotels we booked this trip never having been to this location, planning a return next year.
February 10, 2016
Rated 5.0 out of 5.0 by Paris4love Great place to stay!!!
Our room was cleaned and large. They upgraded us because we are rewards members. Wifi was tough getting on but the staff was very helpful. Breakfast was great and front desk was very helpful.
February 5, 2016
Rated 2.0 out of 5.0 by Merry Cherie Unnecessary, Rude Comment From Desk Staff
The desk staff decided to embarrass me via a telephone call AFTER I had checked out and on the freeway going home. Although I paid in advance for two rooms for me and my son, circumstances did not allow my son to attend. I had non-refundable reservations, so I knew I had to eat the cost of the second room. After I checked out, and was on the road, the woman who checked me out called me only to say "Your son was a 'no show.' Did she think I didn't know that? Wasn't the hotel happy with payment for two rooms? Why embarrass me with that "news" about my son? In addition, the desk woman had claimed she put out the bills under the doors of the two rooms at 4:30 a.m., but she had not, I was up at 4:30 a.m.; there was no bill in either room. I checked out at about 6:20 a.m, the desk woman was irritated that I asked for receipts for the rooms! This Banning hotel was the first, and the last, time I will darken their towels.
February 1, 2016