Rated 4.2 out of 5 by 30
Rated 5.0 out of 5.0 by Jayme19 Very welcoming in an emergency
I stayed at this hotel with only a few hours notice for just over a week. The front desk staff and breakfast staff are fantastic. Very welcoming and happy. My only concern was the staff who cleaned the rooms. I noticed that there were several things that could have been taken care of better; had I been there on vacation I would have cared more. I would go back to this hotel without hesitation.
The breakfast is decent and a good selection. Pool/hot tub area was always clean and stocked with towels.
The front desk ALWAYS had an answer or took care of a need immediately.
December 5, 2013
Rated 5.0 out of 5.0 by mommabear52 Your hotel never fails to disappoint!!!
Another positive experience at your hotel,,quiet, clean, comfortable, convenient location, pleasant staff; tasty breakfast....we have decided to stay in Barrie and shop, rather than go to Toronto.....We will be back.....
December 1, 2013
Rated 5.0 out of 5.0 by Garojilu Exellent Hotel
Enjoyed my stay and had a very spacious room. The staff were very friendly and the complimentary breakfast was great.
November 25, 2013
Rated 5.0 out of 5.0 by frisbee Barrie
Very good location for shopping and easy access , great rom
November 17, 2013
Rated 5.0 out of 5.0 by HockeyDad31 Hockey tournament
Great place to stay. Close to highway and restaurants and beer store!
Small pool but adequate for a dozen kids. Breakfast room was small but selection adequate. Would stay here again.
November 13, 2013
Rated 2.0 out of 5.0 by Nick299 This place only holds a good name not service
I stay there because I'm an IHG member. I receive a much better service in other Holiday Inn Express across more than 8 states and provinces, but not at this location. It happened to me 3 times already when I request a late check out (IHG member), and someone calls me in the morning to ask what time I'm and the cleaners try to open the door several times while I'm sleeping when the Relax sign is posted at door. I'm deeply disappointed. The communication between the the staff is very poor and system allows it. Also, this place allows dogs in and twice we found bed not clean from dog's hair.
October 10, 2013
Rated 3.0 out of 5.0 by hisangel payment issue
they said we needed a credit card just get a room even tho we were paying in cash. So we have then the card and they promised me that they would not actually charge it, ours only to hold the room. We checked out and paid in cash and left. They took the while amount of the room off the card too!! I called them multiple times. They said that they canceled it and should be back in and off my card the next day.. I'm on day number three and still have not got my money back. I've paid twice for a room and that's a lot of money. Makes me never want to stay here again. No one seems to know what they are doing when I call to ask about this.
October 2, 2013
Rated 4.0 out of 5.0 by kellyann Overnight stay
We stayed overnight - no real time other than sleeping in our room. It was clean and comfortable. Staff at check in and check out were friendly. Had to leave prior to breakfast.
September 26, 2013