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Rated 4.6 out of 5 by 143 reviewers.
Rated 5.0 out of 5.0 by Excellent Accommodations The Holiday Inn Express is an excellent hotel. I have stayed here in the past and will most likely stay again. Pets are welcome!!! I checked in too late to try the evening eating accommodations, but there was plenty of food for breakfast. The room was very clean, the bed quite comfortable, and the A/C worked like a charm! There was no outside noise, and I had an excellent night's sleep. I highly recommend the Holiday Inn Express to anyone and their pets!!! July 18, 2014
Rated 1.0 out of 5.0 by Low Budget I've been staying at this location since 2005, it's really gone down hill since it opened up. During this particular stay multiple things happened that just turned me off to staying there again. 1) The handicap access to the pool didn't work. When the staff was notified the representative acted like he couldn't be bothered. Then when he was told the handicapped person was still in the pool he came out but acted like he couldn't assist to get the guy out of the pool, as if it was a maintenance issue and he was above maintenance. 2) The internet service is a joke. While in my room I got a better signal from the outlet mall and the hotel next door. I'm not a power user downloading movies and stuff, I just wanted to check email and occasionally Facebook to keep in touch with my family but it took so long to connect that it was just frustrating. Then to top it off you had to keep putting in new passwords and reconnecting every day. Totally lame. 3) Lame room service. You were lucky if they cleaned the coffee pot, I watched as one person dumped it out and then just wiped it out with a rag and put it back as if "all done" next task. I was impressed by one cleaning woman who got down on her hands and knees to wash the bathroom floor, but then she proceeded to put a dirty pillow case (stain visible from several feet away) on the bed and fluff up the pillow. 4) I normally don't require service every day, but on more than one occasion on this trip I specifically made sure that I pulled the tag so that they would service the room and when I got back in the afternoon a tag was placed in my door. I verified this a couple of times so I know they did it on purpose. 5) After checking in if you ask any of the men at the front desk for anything they just look and roll their eyes as if you are disturbing their very busy work. Not to worry, I won't be bothering you anymore. 6) The hot tub motor has been broken since at least January 2014 (This last stay was in June 2014) and they claim it's going to be fixed (insert lie about date). 7) I'm pretty sure I've seen cleaner swimming holes in various third world countries. Same thing goes for the grill and other items out by the pool. July 16, 2014
Rated 5.0 out of 5.0 by Met all of our needs We booked this hotel as an overnight stay in the middle of a recent trip. The facilities were very nice and clean. Check-in was fast and my child loved the cookies that were on the counter. The room was nicely decorated and clean with a spacious bathroom. The pool and hot tub offered a great way to expend energy from a long day on the road. There were plenty of restaraunts nearby to choose from. I usually don't like hotel pillows and wake up with a stiff neck. I did not experience that here as they offered firm and soft pillows. The morning breakfast was great offering pancakes, sausage and bisquits and gravy (my favorite), along with the normal fare of cereal, pastries, fruit, milk, juice and coffee. Check out was very fast and allowed us to hit the road without delay. If in the area again I will definitely stay here again. July 15, 2014
Rated 5.0 out of 5.0 by Excellent hotel experience We had to stay at this hotel in my hometown because we had a water leak in my home. I truely enjoyed our stay here. We loved the full breakfast that was offered and the staff was extremely helpful. There was one lady (I'm sorry I didn't catch her name) that was truely helpful and cared about her guest and the service she provided. She was awesome! We were also grateful for the complimentary dinner that was offered on Tuesday night. This helped out especially considering our reason for being at this hotel. July 12, 2014
Rated 5.0 out of 5.0 by Relaxing place to rest with great service. Staff was friendly and helpful! They were informative and helped giving us directions. The following ladies were so kind and helped: Elle and Delia in CA and Cathy at Klamath Falls Oregon. It was a pleasant stay. The breakfast was good and we enjoyed the pancake machine! We have stayed at other Holiday Inn in Oregon and have been pleased with this company. July 12, 2014
Rated 5.0 out of 5.0 by Great Stop-Over Location! The Barstow Holiday Inn Express was a nice option for a stop-over visit- restful, good value, and delicious breakfast. July 10, 2014
Rated 5.0 out of 5.0 by Relaxing & nice place to stay after 750 mile drive!!! Overall our experience is great. Comfortable and relaxing place to stay, even our four legged kid enjoyed his stay, especially his queen bed. July 10, 2014
Rated 5.0 out of 5.0 by great rooms Room was nice and cool when I first walked in even though it was 104 outside. Great service from all staff July 5, 2014
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