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Rated 4.7 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Great location. As expected of this brand, the rooms are always clean and comfortable. The staff, although very busy, was very courteous and helpful. The location was wonderful. Easy to find and has great excess to every thing. June 20, 2014
Rated 5.0 out of 5.0 by Great Assistance from Staff I stated earlier in this review that I left my glasses in the room (103) and called the hotel after arriving in the next location. The desk clerk was very responsive and had the housekeeping staff search the 'bed' for my property. I called back later in the day and they had found my glasses which were not easily displayed; they were in the bed and 'rimless' therefore difficult to see if you were not readily looking for them. I thanked the staff member and stated I would retrieve the glasses on my return through the city. Thankfully, they will be waiting for me upon my return. She also stated she would alert subsequent desk personnel about the situation. I always stay in this hotel site on my way to Las Vegas. It's a great place. June 19, 2014
Rated 5.0 out of 5.0 by 60th Wedding Anniversary Party Stayed at the Holiday Inn Express for my parent's 60th wedding anniversary and had a very nice place to rest my weary bones before and after the party. I had a great rest too. June 19, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and amazing hotel! We were passing through on a cross country motorcycle trip. Decided to get out of the heat for the day, and start through the desert early next morning. Arrived at hotel well before check-in time, the desk clerk was very helpful. She checked us in early, advised us on places to eat, told us there would be food available early as we were leaving before the normal time for breakfast. Room was perfect. Overall, the absolutely best place we stayed at on our 19 day trip. June 19, 2014
Rated 5.0 out of 5.0 Very Nice and Comfortable Hotel This Holiday Inn was one of the nicer properties that I have stayed at and if returning to this area would be my first choice for lodging. June 18, 2014
Rated 5.0 out of 5.0 by HIE BARSTOW, CA New hotel. Very friendly staff. Right next to at least 50 Outlet Shops and restaurants. Easy access to I-15. June 17, 2014
Rated 4.0 out of 5.0 by work stay Things went very well at my last stay with Holiday Inn Express. I would stay here again when I'm back in the area. June 16, 2014
Rated 4.0 out of 5.0 by overall great place! we had our German Shepherd with us during our stay. he had a lot of fun chasing jack-rabbits in the desert area adjacent to the hotel! Everything was good, EXCEPT: The pool was FREEEEEEEZING!! Too cold to get in the pool at all! We then went into the hot tub/jacuzzi and were frustrated that after the freezing pool water we were not able to warm up due to the lack of heat in the jacuzzi. It was room temperature AT BEST. Totally don't understand that based on everthing else being wonderfully pleasant at this hotel! June 12, 2014
Rated 5.0 out of 5.0 by perfect stop on regular trip We look forward to staying here a couple of times a year. It is comfortable and convenient, and takes our cat. I particularly enjoy the extensive breakfast choices, including low fat and multigrain options. I also appreciate the clean and stairways as I like to walk the hallways before traveling. June 10, 2014
Rated 4.0 out of 5.0 by Great staff Staff was excellent and attentive. Furniture in room was ok but getting a little dated. Hotel was very clean and well managed. Had a quiet and enjoyable stay. June 8, 2014
Rated 5.0 out of 5.0 by Good Hotel We stayed for 3 nights and visited with friends who joined us in the Hotel. The facilities were great. The only fly in the ointment was that is was Memorial Day weekend and the Hotel was totally booked. This cause the House keeping staff a problem in that they clean check out rooms first. Since we were staying that left us at the end of the list. Saturday at 4:30pm we called the desk and asked that our room be made up. A staff member came, took out the trash, gave us fresh towels, made the beds ( did not change the linens) and left. Sunday we again had to call to get housekeeping and we did this time get a maid to come and clean the room, but you could tell we had interrupted her routine and she was less than friendly. Other than these two incidents the Hotel stay was great. June 5, 2014
Rated 5.0 out of 5.0 by Great place to stay Husband was staying for business and was really impressed with hotel. Room was updated and smelled good. Beds super comfortable. Early breakfast was a huge plus. Great variety and tasted wonderful. Also was happy they allowed pets. June 3, 2014
Rated 5.0 out of 5.0 by Courteous Staff and Great Accomodations! I was met by a very pleasant customer service rep and they met and excelled in my expectations for being courteous and friendly. The lady on duty was very smart and answered all my questions. The policy for service animals is important to our needs and the hotel was extremely accommodating. June 3, 2014
Rated 4.0 out of 5.0 by convenient and good service we came from San Francisco on the way to the Grand Canyon and stayed one night here. We got an upgrade to an executive suite with bed room and living room. Very nice place to stay in. The lady at the check in was helpful. The breakfast in the morning was okay. As we have to drive from here to Las Vegas first (only 2,5 hours) we asked for an extended check out. Without any problem they gave us 14.00. Around the hotel a lot of shops; that means a convenient place to stay with good service. June 1, 2014
Rated 5.0 out of 5.0 by Staff makes the difference I stay at a bunch of IHG properties and they have all been consistently clean, nicely appointed and of good value. So there was no surprise here. What did stand out is the service provided by the staff. Without getting into boring details, Dawn was amazing. She is the reason why my stay was so pleasant. I owe her a big "thanks" and a high five for being an outstanding representative and a gracious hostess. IHG...give that girl a raise! Thank you again to Dawn, and the rest of the staff, that made my stay productive. May 27, 2014
Rated 5.0 out of 5.0 by Beautiful rooms and comfortable beds. The best Holiday Inn around. Most helpful and gracious staff. The rooms were very large and extremely comfortable. Had a great salad and enchilada dinner there. Barstow Holiday Inn is on my favorite list. May 18, 2014
Rated 5.0 out of 5.0 by An oasis in the middle of the desert I have traveled for years and have over 1million travel points and always enjoy the excellent service and fantastic staff at this property. From the general manager to all the front desk you can have a guaranteed great experience with this hotel. May 12, 2014
Rated 5.0 out of 5.0 by Over all stay This is one of the best Holiday Inn Expresses I have stayed at. This is my second stay at this hotel. I usually don't eat breakfast when I stay at a H I E because the food is so bland. This is the best breakfast I have had at any hotel. All of the employees were very polite and friendly. I will recommend this hotel to any of my friends traveling to this area. "Great Job" to all of the stall!!!! May 11, 2014
Rated 5.0 out of 5.0 by Always stay here I have income property in Las Vegas and multiple friends in Lake Havasu City AZ while I live on the central coast of CA. Barstow is pretty much halfway to both locations and I constantly stay there when I don't feel like driving through in one day. It's the friendliest hotel staff, best kept property and overall best value of the "business class" hotels that I have stayed at in the last few years. In fact, I have been a "regular" for the ten years they have been open. May 7, 2014
Rated 5.0 out of 5.0 by Great Staff and Management Rarely do you get a hotel that has it all, but this one will be the one I return to every time I'm in the area. The manager was very attentive and helpful and made sure we got the discounts we were entitled to. Nicole at the front desk could take care of everything else you had a problem with and is by far the best desk person I've ever seen at any hotel; Holiday Inn or otherwise. May 6, 2014
Rated 3.0 out of 5.0 by not too bad Have been staying Barstow at the Holiday Inn Express for about a month and it’s not too bad. Food is not that great, but the staff and rooms make up for it. I would really like to see this hotel invest in some more modern up to date gym equipment. May 5, 2014
Rated 5.0 out of 5.0 by Fabulous Experience My son and I stayed one night on our way between home and a vacation in Arizona. We were thrilled to have such a nice place to recuperate from our hours on the road. Every member of the staff was kind and helpful. Very fun place for kids! April 24, 2014
Rated 5.0 out of 5.0 by Awesome Stay here all the time I'm in town When I travel to the Barstow area I always stay at this location. The staff is awesome and they go out of their way for you. Very friendly. I enjoy also the tue and wed customer appreciation nights. Good home cooking and again friendly staff. Its right next to the outlet mall so if your a shopping guru this is the place to stay. I will come back here again as i travel to the area alot for work. April 24, 2014
Rated 5.0 out of 5.0 by Fast, friendly and efficient service. Rooms clean and comfortable Outstanding staff that made you feel at home away from home. April 21, 2014
Rated 5.0 out of 5.0 by Thoughtful & accommodating As always check-in was fast and efficient, our room was clean and comfortable. What impressed me was the lady checking us in was smiling and friendly and was the first person to ever ask us if we would prefer a quiet area or if we didn't care. We enjoy quiet but invariably get placed next to or under an active or noisy family or couple. She did a good job in finding us a quiet room. Two thumbs up for her thoughtfulness! April 15, 2014
Rated 4.0 out of 5.0 by Always A Great Stay! My wife and I have stayed at this hotel numerous times. We have never been anything less than very satisfied. Great staff, location, and never have to ask for an upgrade. Will definitely stay here again! April 15, 2014
Rated 4.0 out of 5.0 by Clean & comfortable We stayed just one night on our way through. I made an advance reservation which is a very good idea. We stayed on a Friday night. It was easy to find & was clean and modern. The beds were comfortable but I would not suggest anyone plan to sleep on the sofa bed. The drain in the shower also drained VERY slowly. It was nice that they had soft & firm pillows available. The breakfast had lots of choices. The egg (omlets ???) were kind of yuck but everything else was good. Fruit & yogurt were available which was nice. April 15, 2014
Rated 5.0 out of 5.0 by Great location for hotel on route AZ to CA One of my girlfriends and I stopped here on our way back to AZ from a northern CA girlfriends' weekend. Hotel was easy to find and right next door to the Barstow Factory Outlet stores. We were pleasantly surprised to learn upon check-in that the hotel was hosting dinner that night too - made our stop even more relaxing not having to search for a restaurant. April 13, 2014
Rated 5.0 out of 5.0 by Excellent property Loved our suite, especially the bathtub and separate sitting room area. Staff very friendly and helpful. April 12, 2014
Rated 4.0 out of 5.0 by all okay a good place to stay if you need a place in Barstow,CA April 10, 2014
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