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Rated 4.6 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Great Room, Wonderful Staff, Super Breakfast Spacious, very clean, helpful staff, and very quiet make this hotel a must stay during our trips to Las Vegas. Ask for an upper floor over the swimming area and away from ice machines and elevator like others have recommended for a quiet night's sleep. We could not have been more pleased with our restful stay. The hotel may be a little difficult to find via GPS as it is tucked behind another hotel off the street, but it is worth the slight inconvenience.The Tanger Outlet Stores are a short walk away and there is a large selection of eateries very closeby as well. Loved the complimentary bottle of water and fresh baked cookies as a nice afternoon treat! July 5, 2014
Rated 5.0 out of 5.0 by Once again This is the third time I have stayed at this property and once again, it doesn't fail to impress me. The location is great due to the restaurant choices, the location off of the freeway, and the great staff. July 1, 2014
Rated 5.0 out of 5.0 by Excellent Staff Michelle is bar none the best staff front desk ever! She was patient and wonderful with me. Hats off to HIE and I will be back!!! Recommended wholeheartedly for my company! June 30, 2014
Rated 3.0 out of 5.0 by Holiday Inn in Barstow, CA First of all, it was a nightmare trying to find this well hidden hotel! Not only was there road construction with many detours, the town was like a ghost town and my GPS couldn't even find the location. The hotel staff called us (when we were an hour away) to confirm we were coming and didn't even warn us of the difficulty finding them which we were about to experience. After we called them about 3 times getting new directions, we finally found them. Not sure that we'll stay there again. My experiences with this hotel chain up to now has been excellent! June 30, 2014
Rated 5.0 out of 5.0 by great place to relax Clean rooms and great location....only thing I would have liked to see is more fruit for breakfast options. June 30, 2014
Rated 1.0 out of 5.0 by bad air and dirty hotel and not so good people bad bad bad bad air bad bad bad dirty hotel / o.k. people June 30, 2014
Rated 4.0 out of 5.0 by Nice stay Great staff - close to everything, outlets, restaurants and freeway access. If traveling to Las Vegas, this is a nice place to stop to relax and begin the next moring with a terrific breakfast! Enjoy!!! June 30, 2014
Rated 5.0 out of 5.0 by Great Hotel We were on the road and did not have prior reservations. The front Desk Associates were very kind, helpful and pleasant to speak with. they were very upbeat and were ready to assist us in any way. They immediately acknowledged us as Priority Club Members and we received our bottled water, a snack and free shampoo samples. The room was very spacious and clean. Beds very comfortable. Carpets were clean. Breakfast area was very spacious and could accommodate many people at one time. There was a great selection to choose from. The Breakfast attendant was super efficient and very, very outgoing and pleasant. Despite having a full dinning room. We would recommend this hotel. June 26, 2014
Rated 5.0 out of 5.0 by All the comforts of home I can't say enough about the hotel and its staff. From the front desk to the food service to the housekeepers, they were all there to make me feel at home. I stayed for 2 months due to a company relocation and I hated to leave. Always a cheerful greeting each morning and upon my return. The room and bed were comfortable, fresh and clean. With the mini kitchen, I was able to eat in when I wanted. Due to the indoor access, I felt safe and secure throughout my stay. Food service was delicious! Breakfast every morning was a treat! Best of all was the a buffet dinner for their extended stay guests. It became a place to visit with other guest and feel as "at home" as possible. Nice not to have fast food when your not at home.. Whether it be an overnight stay or an extended stay, this would be the place I would recommend. June 25, 2014
Rated 5.0 out of 5.0 by Passing thru This is our half way stopping point when traveling from Northern California to Phoenix or back, especially with the grandkids. It helps having so many dining choices close by so everyone can get what they feel like and we aren't forced to all have the same fast food, June 24, 2014
Rated 5.0 out of 5.0 by Great stopover Great place to stop over when traveling, comfortable, friendly staff,new accommodations in excellent condition June 23, 2014
Rated 5.0 out of 5.0 by Excellent accommodations Did not know what to expect in Barstow. Was pleasantly surprised. June 23, 2014
Rated 5.0 out of 5.0 by conveniently located A comfortable place for refreshing after a long day of drive from Las vegas and Mojave National Park June 22, 2014
Rated 5.0 out of 5.0 by Great location. As expected of this brand, the rooms are always clean and comfortable. The staff, although very busy, was very courteous and helpful. The location was wonderful. Easy to find and has great excess to every thing. June 20, 2014
Rated 5.0 out of 5.0 by Great Assistance from Staff I stated earlier in this review that I left my glasses in the room (103) and called the hotel after arriving in the next location. The desk clerk was very responsive and had the housekeeping staff search the 'bed' for my property. I called back later in the day and they had found my glasses which were not easily displayed; they were in the bed and 'rimless' therefore difficult to see if you were not readily looking for them. I thanked the staff member and stated I would retrieve the glasses on my return through the city. Thankfully, they will be waiting for me upon my return. She also stated she would alert subsequent desk personnel about the situation. I always stay in this hotel site on my way to Las Vegas. It's a great place. June 19, 2014
Rated 5.0 out of 5.0 by 60th Wedding Anniversary Party Stayed at the Holiday Inn Express for my parent's 60th wedding anniversary and had a very nice place to rest my weary bones before and after the party. I had a great rest too. June 19, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and amazing hotel! We were passing through on a cross country motorcycle trip. Decided to get out of the heat for the day, and start through the desert early next morning. Arrived at hotel well before check-in time, the desk clerk was very helpful. She checked us in early, advised us on places to eat, told us there would be food available early as we were leaving before the normal time for breakfast. Room was perfect. Overall, the absolutely best place we stayed at on our 19 day trip. June 19, 2014
Rated 5.0 out of 5.0 Very Nice and Comfortable Hotel This Holiday Inn was one of the nicer properties that I have stayed at and if returning to this area would be my first choice for lodging. June 18, 2014
Rated 5.0 out of 5.0 by HIE BARSTOW, CA New hotel. Very friendly staff. Right next to at least 50 Outlet Shops and restaurants. Easy access to I-15. June 17, 2014
Rated 4.0 out of 5.0 by work stay Things went very well at my last stay with Holiday Inn Express. I would stay here again when I'm back in the area. June 16, 2014
Rated 4.0 out of 5.0 by overall great place! we had our German Shepherd with us during our stay. he had a lot of fun chasing jack-rabbits in the desert area adjacent to the hotel! Everything was good, EXCEPT: The pool was FREEEEEEEZING!! Too cold to get in the pool at all! We then went into the hot tub/jacuzzi and were frustrated that after the freezing pool water we were not able to warm up due to the lack of heat in the jacuzzi. It was room temperature AT BEST. Totally don't understand that based on everthing else being wonderfully pleasant at this hotel! June 12, 2014
Rated 5.0 out of 5.0 by perfect stop on regular trip We look forward to staying here a couple of times a year. It is comfortable and convenient, and takes our cat. I particularly enjoy the extensive breakfast choices, including low fat and multigrain options. I also appreciate the clean and stairways as I like to walk the hallways before traveling. June 10, 2014
Rated 4.0 out of 5.0 by Great staff Staff was excellent and attentive. Furniture in room was ok but getting a little dated. Hotel was very clean and well managed. Had a quiet and enjoyable stay. June 8, 2014
Rated 5.0 out of 5.0 by Good Hotel We stayed for 3 nights and visited with friends who joined us in the Hotel. The facilities were great. The only fly in the ointment was that is was Memorial Day weekend and the Hotel was totally booked. This cause the House keeping staff a problem in that they clean check out rooms first. Since we were staying that left us at the end of the list. Saturday at 4:30pm we called the desk and asked that our room be made up. A staff member came, took out the trash, gave us fresh towels, made the beds ( did not change the linens) and left. Sunday we again had to call to get housekeeping and we did this time get a maid to come and clean the room, but you could tell we had interrupted her routine and she was less than friendly. Other than these two incidents the Hotel stay was great. June 5, 2014
Rated 5.0 out of 5.0 by Great place to stay Husband was staying for business and was really impressed with hotel. Room was updated and smelled good. Beds super comfortable. Early breakfast was a huge plus. Great variety and tasted wonderful. Also was happy they allowed pets. June 3, 2014
Rated 5.0 out of 5.0 by Courteous Staff and Great Accomodations! I was met by a very pleasant customer service rep and they met and excelled in my expectations for being courteous and friendly. The lady on duty was very smart and answered all my questions. The policy for service animals is important to our needs and the hotel was extremely accommodating. June 3, 2014
Rated 4.0 out of 5.0 by convenient and good service we came from San Francisco on the way to the Grand Canyon and stayed one night here. We got an upgrade to an executive suite with bed room and living room. Very nice place to stay in. The lady at the check in was helpful. The breakfast in the morning was okay. As we have to drive from here to Las Vegas first (only 2,5 hours) we asked for an extended check out. Without any problem they gave us 14.00. Around the hotel a lot of shops; that means a convenient place to stay with good service. June 1, 2014
Rated 5.0 out of 5.0 by Staff makes the difference I stay at a bunch of IHG properties and they have all been consistently clean, nicely appointed and of good value. So there was no surprise here. What did stand out is the service provided by the staff. Without getting into boring details, Dawn was amazing. She is the reason why my stay was so pleasant. I owe her a big "thanks" and a high five for being an outstanding representative and a gracious hostess. IHG...give that girl a raise! Thank you again to Dawn, and the rest of the staff, that made my stay productive. May 27, 2014
Rated 5.0 out of 5.0 by Beautiful rooms and comfortable beds. The best Holiday Inn around. Most helpful and gracious staff. The rooms were very large and extremely comfortable. Had a great salad and enchilada dinner there. Barstow Holiday Inn is on my favorite list. May 18, 2014
Rated 5.0 out of 5.0 by An oasis in the middle of the desert I have traveled for years and have over 1million travel points and always enjoy the excellent service and fantastic staff at this property. From the general manager to all the front desk you can have a guaranteed great experience with this hotel. May 12, 2014
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