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Rated 4.6 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by Great front desk person Ms Nicole is what all Holiday Inn personnel should aspire to be, she is a great representative of the Holiday Inn group August 18, 2014
Rated 5.0 out of 5.0 by Spacious, comfortable and clean Was pleased with the appearance of this hotel. Bed was so comfortable! Everything was really clean. Staff were really pleasant and helpful. August 15, 2014
Rated 5.0 out of 5.0 by Well worth it On the road for 5 days out of six and was going to be the last hotel for the trip. I wanted to stay somewhere I knew had a comfortable bed and a good free breakfast, well included in the cost. I was satisfied and this will be my new hotel of choice when traveling. August 15, 2014
Rated 5.0 out of 5.0 by Great place to stay. This hotel is very nice. Rooms were clean, amenities were perfect. August 14, 2014
Rated 5.0 out of 5.0 by Great for Extended Stays Recently, I was asked by my firm to go to the Fort Irwin, CA area to replace someone who was recently let go by the firm. The Lenwood Road, Barstow CA Holiday Inn Express met my needs for this period. The hot breakfast was exceptional, and the staff went out of their way to provide quality customer service. I want to specifically recognize Nicole, who was always friendly and chatted with many guests - someone who truly understands customer service. August 13, 2014
Rated 4.0 out of 5.0 by Good value for money Friendly staff. Liked the complimentary dinner, simple but good. The only negative was a noisy AC. August 4, 2014
Rated 5.0 out of 5.0 by Great high desert accomodations... I've been traveling from San Diego to Fort Irwin once or twice a month for over 20 years. The Holiday Inn Express at Lenwood is a newer HIE with great service and comfortable rooms. I've stayed in so many hotels with 'concrete' mattresses. Here, they have been firm, but not hard and my back is happier. The breakfast is great #free# and each night a different dinner item is available along with chips or a salad or a vegetable. I started using this hotel when the HIE in Barstow changed hands and went down hill. I don't regret the choice. August 4, 2014
Rated 5.0 out of 5.0 by Love the Desert This is a modern, clean, visually appealing hotel, just adjacent to the highway and a large outlet center. The staff are pleasant the service people are friendly and attentive. The breakfast is amazing, providing an array of options from a hot breakfast to a variety of cold breakfast opportunities for your enjoyment. I only stay at upper-end hotels and I would highly recommned this hotel. July 31, 2014
Rated 5.0 out of 5.0 by Excellent Staffing at Froont Desk Nicole, Dawn, Joe and Tiffany were outstanding and attentive. No waiting at an empty front desk for someone to show up. They were friendly and knowledgeable about the hotel and the surrounding areas. Thanks July 30, 2014
Rated 5.0 out of 5.0 by Great Service We were there for a desert off-road race. The staff was great, service was great and the breakfast good. July 30, 2014
Rated 5.0 out of 5.0 by Just what we needed after a long day Our room was ready and clean, staff was friendly and efficient. Everything was as expected. Breakfast eggs were satisfactory for one of us, not for the other. July 29, 2014
Rated 4.0 out of 5.0 by Beautiful Sunset My overall impression is that this hotel needs to be updated. It is outdated and worn...The breakfast is barely edible...especially the omelet and the use of styrofoam for dishes, cups, an insult to the guest. If one serves free coffee in the lobby it should be fresh and hot. Also, as Barstow is in the desert, cold water should be made available to the guests. I did not feel being an IHG member made any difference in being a guest. the hotel felt safe for a solo traveler and the room was clean.. I was on the second floor and could hear the people above and people entering and exiting their room. This is not my first time staying here and have always been pleased but this time I was disappointed. July 29, 2014
Rated 5.0 out of 5.0 by Excellent Accommodations The Holiday Inn Express is an excellent hotel. I have stayed here in the past and will most likely stay again. Pets are welcome!!! I checked in too late to try the evening eating accommodations, but there was plenty of food for breakfast. The room was very clean, the bed quite comfortable, and the A/C worked like a charm! There was no outside noise, and I had an excellent night's sleep. I highly recommend the Holiday Inn Express to anyone and their pets!!! July 18, 2014
Rated 1.0 out of 5.0 by Low Budget I've been staying at this location since 2005, it's really gone down hill since it opened up. During this particular stay multiple things happened that just turned me off to staying there again. 1) The handicap access to the pool didn't work. When the staff was notified the representative acted like he couldn't be bothered. Then when he was told the handicapped person was still in the pool he came out but acted like he couldn't assist to get the guy out of the pool, as if it was a maintenance issue and he was above maintenance. 2) The internet service is a joke. While in my room I got a better signal from the outlet mall and the hotel next door. I'm not a power user downloading movies and stuff, I just wanted to check email and occasionally Facebook to keep in touch with my family but it took so long to connect that it was just frustrating. Then to top it off you had to keep putting in new passwords and reconnecting every day. Totally lame. 3) Lame room service. You were lucky if they cleaned the coffee pot, I watched as one person dumped it out and then just wiped it out with a rag and put it back as if "all done" next task. I was impressed by one cleaning woman who got down on her hands and knees to wash the bathroom floor, but then she proceeded to put a dirty pillow case (stain visible from several feet away) on the bed and fluff up the pillow. 4) I normally don't require service every day, but on more than one occasion on this trip I specifically made sure that I pulled the tag so that they would service the room and when I got back in the afternoon a tag was placed in my door. I verified this a couple of times so I know they did it on purpose. 5) After checking in if you ask any of the men at the front desk for anything they just look and roll their eyes as if you are disturbing their very busy work. Not to worry, I won't be bothering you anymore. 6) The hot tub motor has been broken since at least January 2014 (This last stay was in June 2014) and they claim it's going to be fixed (insert lie about date). 7) I'm pretty sure I've seen cleaner swimming holes in various third world countries. Same thing goes for the grill and other items out by the pool. July 16, 2014
Rated 5.0 out of 5.0 by Met all of our needs We booked this hotel as an overnight stay in the middle of a recent trip. The facilities were very nice and clean. Check-in was fast and my child loved the cookies that were on the counter. The room was nicely decorated and clean with a spacious bathroom. The pool and hot tub offered a great way to expend energy from a long day on the road. There were plenty of restaraunts nearby to choose from. I usually don't like hotel pillows and wake up with a stiff neck. I did not experience that here as they offered firm and soft pillows. The morning breakfast was great offering pancakes, sausage and bisquits and gravy (my favorite), along with the normal fare of cereal, pastries, fruit, milk, juice and coffee. Check out was very fast and allowed us to hit the road without delay. If in the area again I will definitely stay here again. July 15, 2014
Rated 5.0 out of 5.0 by Excellent hotel experience We had to stay at this hotel in my hometown because we had a water leak in my home. I truely enjoyed our stay here. We loved the full breakfast that was offered and the staff was extremely helpful. There was one lady (I'm sorry I didn't catch her name) that was truely helpful and cared about her guest and the service she provided. She was awesome! We were also grateful for the complimentary dinner that was offered on Tuesday night. This helped out especially considering our reason for being at this hotel. July 12, 2014
Rated 5.0 out of 5.0 by Relaxing place to rest with great service. Staff was friendly and helpful! They were informative and helped giving us directions. The following ladies were so kind and helped: Elle and Delia in CA and Cathy at Klamath Falls Oregon. It was a pleasant stay. The breakfast was good and we enjoyed the pancake machine! We have stayed at other Holiday Inn in Oregon and have been pleased with this company. July 12, 2014
Rated 5.0 out of 5.0 by Great Stop-Over Location! The Barstow Holiday Inn Express was a nice option for a stop-over visit- restful, good value, and delicious breakfast. July 10, 2014
Rated 5.0 out of 5.0 by Relaxing & nice place to stay after 750 mile drive!!! Overall our experience is great. Comfortable and relaxing place to stay, even our four legged kid enjoyed his stay, especially his queen bed. July 10, 2014
Rated 5.0 out of 5.0 by great rooms Room was nice and cool when I first walked in even though it was 104 outside. Great service from all staff July 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed, friendly staff and good food Very good value and the complementary dinner was an unexpected bonus! The staff was friendly and efficient with both our checkin and checkout. July 5, 2014
Rated 5.0 out of 5.0 by Great Room, Wonderful Staff, Super Breakfast Spacious, very clean, helpful staff, and very quiet make this hotel a must stay during our trips to Las Vegas. Ask for an upper floor over the swimming area and away from ice machines and elevator like others have recommended for a quiet night's sleep. We could not have been more pleased with our restful stay. The hotel may be a little difficult to find via GPS as it is tucked behind another hotel off the street, but it is worth the slight inconvenience.The Tanger Outlet Stores are a short walk away and there is a large selection of eateries very closeby as well. Loved the complimentary bottle of water and fresh baked cookies as a nice afternoon treat! July 5, 2014
Rated 5.0 out of 5.0 by Once again This is the third time I have stayed at this property and once again, it doesn't fail to impress me. The location is great due to the restaurant choices, the location off of the freeway, and the great staff. July 1, 2014
Rated 5.0 out of 5.0 by Excellent Staff Michelle is bar none the best staff front desk ever! She was patient and wonderful with me. Hats off to HIE and I will be back!!! Recommended wholeheartedly for my company! June 30, 2014
Rated 3.0 out of 5.0 by Holiday Inn in Barstow, CA First of all, it was a nightmare trying to find this well hidden hotel! Not only was there road construction with many detours, the town was like a ghost town and my GPS couldn't even find the location. The hotel staff called us (when we were an hour away) to confirm we were coming and didn't even warn us of the difficulty finding them which we were about to experience. After we called them about 3 times getting new directions, we finally found them. Not sure that we'll stay there again. My experiences with this hotel chain up to now has been excellent! June 30, 2014
Rated 5.0 out of 5.0 by great place to relax Clean rooms and great location....only thing I would have liked to see is more fruit for breakfast options. June 30, 2014
Rated 1.0 out of 5.0 by bad air and dirty hotel and not so good people bad bad bad bad air bad bad bad dirty hotel / o.k. people June 30, 2014
Rated 4.0 out of 5.0 by Nice stay Great staff - close to everything, outlets, restaurants and freeway access. If traveling to Las Vegas, this is a nice place to stop to relax and begin the next moring with a terrific breakfast! Enjoy!!! June 30, 2014
Rated 5.0 out of 5.0 by Great Hotel We were on the road and did not have prior reservations. The front Desk Associates were very kind, helpful and pleasant to speak with. they were very upbeat and were ready to assist us in any way. They immediately acknowledged us as Priority Club Members and we received our bottled water, a snack and free shampoo samples. The room was very spacious and clean. Beds very comfortable. Carpets were clean. Breakfast area was very spacious and could accommodate many people at one time. There was a great selection to choose from. The Breakfast attendant was super efficient and very, very outgoing and pleasant. Despite having a full dinning room. We would recommend this hotel. June 26, 2014
Rated 5.0 out of 5.0 by All the comforts of home I can't say enough about the hotel and its staff. From the front desk to the food service to the housekeepers, they were all there to make me feel at home. I stayed for 2 months due to a company relocation and I hated to leave. Always a cheerful greeting each morning and upon my return. The room and bed were comfortable, fresh and clean. With the mini kitchen, I was able to eat in when I wanted. Due to the indoor access, I felt safe and secure throughout my stay. Food service was delicious! Breakfast every morning was a treat! Best of all was the a buffet dinner for their extended stay guests. It became a place to visit with other guest and feel as "at home" as possible. Nice not to have fast food when your not at home.. Whether it be an overnight stay or an extended stay, this would be the place I would recommend. June 25, 2014
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