Rated 4.5 out of 5 by 57
Rated 5.0 out of 5.0 by Diogenespolygraph Outstanding service from the front desk. Excellent breakfast and coffee.
I don't like staying away from home but this is the next best thing. The staff is courteous and effective. I stay there at least once a month for business. I could stay elsewhere and save some overhead but I would never get the prompt and selfless service at any place other than at the Holiday Inn Express. The manager keeps all systems running smoothly, he is often behind the front counter, and al the desk clerks are all kind and helpful. I often have special request (early check in or use of conference room for an hour) I have never been denied a reasonable request. I wish all my business trips could run as smoothly as the Bartlesville trips do. The Bartlesville holiday inn express is the best kept secret in the state. On one occasion I jokingly requested biscuits and gravy for breakfast and the next morning the cook had them waiting for me when I arrived in the breakfast area. So be careful what you ask for, the staff will try to get for you.
July 27, 2014
Rated 4.0 out of 5.0 by Teresa218 Great service, clean and comfortable rooms
On arriving we were effeciently checked in. The first room we were given had an A/C unit not working properly. We called the front desk and was quickly provided another room. Good service can be easy when all goes well. Great service is how solutions are found when a not so perfect situation arises. Well done! Both rooms were at the same standard of cleanliness and comfort that we have come to know from Holiday Inn Express. The breakfast area was very roomy and accommodating. Nice selections of fruits, cereals, bagels, breads, pancakes, and beverages. Hot choices and nice beverage selection. Good selections for the diabetic in my family, also.
July 24, 2014
Rated 5.0 out of 5.0 by Jamesmac Improvements
For the price paid for the room, you would expect a refrigerator and microwave.
July 22, 2014