Rated 4.4 out of 5 by 67
Rated 5.0 out of 5.0 by nutsbolts66 bi monthly stay in Bartlesville
Has now been 5 years since first starting staying at the HIE in Bartlesville, OK. The staff from the maintenance guy to the Breakfast staff (2) to my special friends Clinton/Tammy/Devon on the front desk, have made my stay at the HIE in Bartlesville an always plesant stay. I look forward to staying there.
Easy to get to - quiet & close to many food venues. Other nice motels I could stay at but this is my motel of choice. ALWAYS!
August 26, 2014
Rated 4.0 out of 5.0 by AaronBC Great!
Staff is nice, Breakfast is good, and the rooms are quiet.
August 25, 2014
Rated 5.0 out of 5.0 by klambe Great place to stay
We loved our visit. The children enjoyed the pool and breakfast. We were the first guests when this site opened several years ago, the building and staff have kept the area in top condition. We always enjoy our stay with you in this location. The cookies were SUPER!
August 22, 2014
Rated 5.0 out of 5.0 by Arkansas traveler too excellent hotel but wish the outside doors were closer to the elevator
It would be nice if we came in through a side door (which we were told to do) we could have entered by the elevator instead of walking up flights of stair with all our luggage. On top of that the employee at the front desk said the side outside door may or may not work!
August 19, 2014
Rated 2.0 out of 5.0 by Helmer Morning Desk Clerk VERY RUDE! Back door key lock needs repair.
Overall, the stay was average. I had stayed at the facility 6 weeks
prior to my stay on Wednesday, August 13, 2014. Before I was pleased and decided to stay again. However, this time I was
extremely provoked by the morning desk clerk, Michael. I use a
walker due to neuropathy from recent neck and back surgeries:
therefore requested the previous handicapped accessible room
I had before. Upon waking and preparing to leave at about 6:00 am, I noticed ther was no billing receipt so I called the desk. Michael said there must be something wrong with my Priority Club number and the corporate office. He told me to come to the desk to get my receipt. I asked whether he would bring it to me as my room was at the very end of the hall. HE flatly refused saying he couldn't leave the front desk and the error was not his fault..... thus implying IT WAS MY FAULT!!!!! The time and effort for him to bring me the paper would take less than a minute. I discontinued
the conversation angrily and began to finish placing totes and items on my walker to depart. 3 minutes later, the receipt was slipped under my door. His attitude and demeanor was lacking
good customer care and service. When I departed, I drove by the front desk and watched Michael at the desk 'feeding his face' with
breakfast. I had not participated in the breakfast offerings but went to the local McDonalds drive-thru for an iced tea. However, my morning was tainted by the memory of Michael's manners.
August 17, 2014
Rated 5.0 out of 5.0 by Ronnie5577 Excellent hotel
I enjoyed staying at this hotel, and I especially love how friendly and attentive the staff is, and the breakfast is really great. Love the variety. Clean and comfortable place and I will be staying here again for sure!
August 15, 2014
Rated 4.0 out of 5.0 by Carolyn 1018 Comfortable bed, quiet room and loved the breakfast but out side doors weren't working
There is another review dated 8/1 complaining about the outside doors not working. I stayed 8/13 and they were still not working!
Comfortable bed and quiet. Loved the breakfast.
We never received a bill and now I have to try and get a copy of it for my records.
August 14, 2014
Rated 5.0 out of 5.0 by Dennyo133 oden family germany
excellent stay, would recommend to anyone we had a vehicle broken down, and they were very sympathetic to our needs. The hotel was very clean, and everything worked great. The food was very good also, and staff took very good care of us. Thanks and hats off to a great place to stay
August 14, 2014