Rated 4.4 out of 5 by 138
Rated 2.0 out of 5.0 by Baseball Coach 561 A potential above average review ruined by a horrible mattress
During the past several months I have stayed in a vast number of hotels, including numerous Holiday Inn Expresses. This is the first Holiday Inn Express that I was unhappy with at check-out.
Although the hotel itself would normally rate as above average, the fact that the mattress in the room (Room 312) was absolutely horrible ruins any positive points the hotel would have earned. Not only did the queen sized bed slope severely in the middle (my wife and I felt like we needed anchors on either side of the bed to keep from rolling into the middle) but it made squeaking noises climbing in and out. Clearly it needs to be replaced ASAP. Additionally the air conditioner was louder than normal for a hotel room. As you can imagine, we didn't sleep very well that night (as compared to the Holiday Inn in Orlando the night before that was fantastic).
On the plus side, the room was clean, the breakfast was standard Holiday Inn Express fare and the business center was convenient.
Hopefully the management reads their comments and corrects the issue. Hopefully it was just this one room.
January 21, 2016
Rated 5.0 out of 5.0 by Kitty9615 Interne-wi-fi
The service was terrible.. We've could not stay connected when in the room. Would be on and doing work and it would disconnect. That was a real pain and very agrivating. This would be our only complaint. As much as we travel, that was the worst experience we have had with connecting to Internet .
January 20, 2016
Rated 4.0 out of 5.0 by vicklour clean and comfortable
Clean room, staff was very courteous. Had no problems during our stay. Would recommend to others.
January 20, 2016
Rated 5.0 out of 5.0 by Bob102768 Very nice.
A very nice and clean Holiday inn. Front desk very friendly and the breakfast menu was the best, they offer a great variety. I would stay there again.
January 17, 2016
Rated 5.0 out of 5.0 by jmsgolfnut very clean and easy check-in
Very satisfied with my stay at the Bartow Holiday Inn Express, nice attendants and very comfortable bed.
January 14, 2016
Rated 5.0 out of 5.0 by 1962roland Bartow, FL
Great time at this location in Bartow FL. It is in the United States
January 11, 2016
Rated 5.0 out of 5.0 by IvonneR Comfortable and clean.
The staff were vey friendly. The room clean and confortable.
I recommend this hotel.
January 10, 2016
Rated 5.0 out of 5.0 by Diver20yrs overall
We have stayed in this hotel on several occasions and have received excellent service from all of the staff we have associated with. All inquires and assistance we brought to the staff's attention were tended to in a professional and affable manner. Our satisfaction with our stay was without comment and look forward to our next visit. Thank you.
January 4, 2016