Rated 4.2 out of 5 by 170
Rated 5.0 out of 5.0 by Robin 0321 Generous accomodations for the price
Hotel was very clean, quiet and comfortable. We had a 2 queen bedroom and the rooms were very large and comfortable. The front desk staff were wonderful to me and my family accomodating us for a late check out due to a stressful situation. Customer service was wonderful. The only thing that I noticed that I would do better if I were Holiday Inn, clean the elevators daily. They had smudge marks all over and the carpets inside the elevator need to be shampooed. With that being said, it was overall a very pleasant experience an would stay again!
April 14, 2015
Rated 5.0 out of 5.0 by ziggy500 stay
We had an exceptional room with great service and many friendly people especially the lady in the breakfast room.
She was great and made us feel welcome.
April 13, 2015
Rated 5.0 out of 5.0 by John12901 Stay Exceeded Expectations
Very clean, well maintained and well appointed room. Pillows were awesome. Breakfast was very nice and breakfast room employee "Mary" was very welcoming and made sure we had everything we needed to start the day off right.
April 7, 2015
Rated 5.0 out of 5.0 by bonzodoggy I really liked this hotel
spent two nights for business. Very comfortable and spacious kind suite. Staff were all really great! Only thing I would recommend would be a weight machine in the fitness center.
April 5, 2015
Rated 5.0 out of 5.0 by Laverne,S Clean, quiet and overall great stay
Stayed two nights and the hotel was quiet, clean and the staff was very responsive. The breakfast bar was quite well stocked and hot where needed. We would definitely use this hotel in the future.
April 1, 2015
Rated 5.0 out of 5.0 by RLGcr comfortable facility, excellent service
have stayed at this facility repeatedly, which speaks for itself
March 31, 2015
Rated 5.0 out of 5.0 by earthwise GOOD VALUE
VERY GOOD VALUE FOR MY MONEY, ROOM COMFORTY, BED GOOD, STAFF VERY GOOD.
WHEN IN THE BUFFALO AREA ON BUSINESS, ALWAYS MY CHOICE.
March 30, 2015
Rated 5.0 out of 5.0 by RotorJoe Enjoyed the stay - Will return when in town
I stay in hotels 100-150 days per year primarily for business/work related travel. I prefer to stay at Holiday Inn Express hotels because I find the quality and standards to be very good and consistent from place to place. The Batavia, NY property is only about 2 years old and my experience was very good. Several staff members stood out as being very friendly and helpful. In particular, I enjoyed the gas fireplace in the lobby, the business center layout, breakfast quality, pool, exercise room, and of course the quality of the room and comfy HIE beds and pillows. My wife and I are so impressed with the pillows at HIE, she ordered a set for our own bed at home. What more can I say HIE at Batavia, keep up the good job. I'll be back!
March 30, 2015