Rated 3.9 out of 5 by 97
Rated 5.0 out of 5.0 by sniffles997 Made our mini vacation even better
Very pleased with the Holiday Inn Express Batavia. Nice clean, modern looking, quiet, well appointed and well located hotel. We used it as our base and did day trips to Darien Lakes Water Park and the Museum of Play in Rochester. Check in was a breeze (Priority Club member). Needed a fridge in the room and it was there within 1/2 hour of request. Able to control the air conditioning in the room, everything worked, beds were comfortable, fantastic pillows, got take out and delivery brochures from front desk and slept great. Breakfast was plentiful, hot and with lots of variety and my 4 year old grandson loved the pancake maker. After a day at the water park it was great to discover that we could purchase frozen meals from the lobby and pop them into the microwave near the front desk. Saved us a ton of money and was way better than trying to take a 4 year old out to eat. Nice little indoor pool (a bit crowded one evening) and a sun patio. Loved watching a huge ground hog munching grass on the back lawn one evening. Chatted with the desk staff one evening and she filled me in on Rochester for our next day trip. Hotel was full at least one night yet it was quiet and comfortable, the breakfast was still plentiful and the staff still took the time to talk for a minute. One extra light would have been nice in the room as we did have to move the standing lamp around to get light where we needed it. Overall - GREAT STAY Will no doubt stay there again.
July 19, 2014
Rated 3.0 out of 5.0 by Early Riser Not too happy
Room was on the first floor, parking lot I-90 side & next to the ice machine...very noisy, couldn't sleep. Breakfast buffet isn't available until 6:30am, not even coffee was available. All other Holiday Inn Express hotels I stay at when travelling have the buffet available by 6am. As a frequent traveler (and IHG member) who needs to be at job sites by 7am, a quiet room and early breakfast are important factors. I've stayed here many times through the years and have overlooked the breakfast issue before but this was the worst visit yet.
July 17, 2014
Rated 1.0 out of 5.0 by FloridaTraveler Sleepless in Batavia
This is a nice modern and clean hotel that is too convenient to the highway!!
Even though I took a sleeping pill, I got almost no sleep because of the noise from the highway. We didn't notice the noise as we settled in for the evening but then there was heavy truck traffic after dark that kept us awake all night.
The desk staff were very apologetic in the morning and stated that they are installing new sound proof windows. What really bothered us is that, if they know there is highway noise, why did they assign platinum members who checked in early to a room facing the highway rather than filling those rooms last in the evening?? As a platinum member I certainly don't feel "valued" as they are fond of saying!!!
July 14, 2014
Rated 5.0 out of 5.0 by Friendly Travellor Great service
The people working at this place are really very friendly and very helpful. You feel at home.
July 10, 2014
Rated 3.0 out of 5.0 by StopOver30 Great Hotel But...
One of the best rooms I've ever had at any hotel. Large room, very large bathroom with a fantastic shower. Extremely friendly and courteous staff. However, the engineer who decided to put the hotel about 200 yards from I-90 made a huge mistake of not soundproofing the rooms. Sleeping was a real chore with traffic barreling by just a few hundred yards away. If you decide to stay here, I would recommend ear plugs.
July 7, 2014
Rated 4.0 out of 5.0 by Gayle0915 Very well maintained
Very nice holiday inn. Bed was great shower and towels
And all amenities. Only wish it was in walking distance
To places to eat. But would stay again. Also
Do not like that they hold a $50 charge for about
5-6 days on the credit card. Should be aware in
A day or so that there are no extra charges
July 6, 2014
Rated 5.0 out of 5.0 by suezieq Great place to stay
It's not the cheapest but reasonable if you want a very pleasant and enjoyable stay.
July 3, 2014
Rated 4.0 out of 5.0 by FlyGirl126 Beautiful Hotel
Staff very friendly and accommodating. The room was spacious and comfortable.
July 1, 2014