Rated 3.8 out of 5 by 96
Rated 3.0 out of 5.0 by Early Riser Not too happy
Room was on the first floor, parking lot I-90 side & next to the ice machine...very noisy, couldn't sleep. Breakfast buffet isn't available until 6:30am, not even coffee was available. All other Holiday Inn Express hotels I stay at when travelling have the buffet available by 6am. As a frequent traveler (and IHG member) who needs to be at job sites by 7am, a quiet room and early breakfast are important factors. I've stayed here many times through the years and have overlooked the breakfast issue before but this was the worst visit yet.
July 17, 2014
Rated 1.0 out of 5.0 by FloridaTraveler Sleepless in Batavia
This is a nice modern and clean hotel that is too convenient to the highway!!
Even though I took a sleeping pill, I got almost no sleep because of the noise from the highway. We didn't notice the noise as we settled in for the evening but then there was heavy truck traffic after dark that kept us awake all night.
The desk staff were very apologetic in the morning and stated that they are installing new sound proof windows. What really bothered us is that, if they know there is highway noise, why did they assign platinum members who checked in early to a room facing the highway rather than filling those rooms last in the evening?? As a platinum member I certainly don't feel "valued" as they are fond of saying!!!
July 14, 2014
Rated 5.0 out of 5.0 by Friendly Travellor Great service
The people working at this place are really very friendly and very helpful. You feel at home.
July 10, 2014
Rated 3.0 out of 5.0 by StopOver30 Great Hotel But...
One of the best rooms I've ever had at any hotel. Large room, very large bathroom with a fantastic shower. Extremely friendly and courteous staff. However, the engineer who decided to put the hotel about 200 yards from I-90 made a huge mistake of not soundproofing the rooms. Sleeping was a real chore with traffic barreling by just a few hundred yards away. If you decide to stay here, I would recommend ear plugs.
July 7, 2014
Rated 4.0 out of 5.0 by Gayle0915 Very well maintained
Very nice holiday inn. Bed was great shower and towels
And all amenities. Only wish it was in walking distance
To places to eat. But would stay again. Also
Do not like that they hold a $50 charge for about
5-6 days on the credit card. Should be aware in
A day or so that there are no extra charges
July 6, 2014
Rated 5.0 out of 5.0 by suezieq Great place to stay
It's not the cheapest but reasonable if you want a very pleasant and enjoyable stay.
July 3, 2014
Rated 4.0 out of 5.0 by FlyGirl126 Beautiful Hotel
Staff very friendly and accommodating. The room was spacious and comfortable.
July 1, 2014
Rated 5.0 out of 5.0 by LSXO Just Stopping Thru!
We encountered a severe rain storm from Cleveland to Batavia. The Holiday Inn Express was a welcome site. The staff, room, and hot breakfast was excellent. We will surely stay again.
June 30, 2014