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Rated 3.9 out of 5 by 74 reviewers.
Rated 4.0 out of 5.0 by Great value Very clean and comfortable. The staff was very professional. February 26, 2014
Rated 5.0 out of 5.0 by Friendly staff Nice room The staff members were very friendly and helpful. The room was very nice and clean . February 5, 2014
Rated 5.0 out of 5.0 by Batavia Business Trip Stayed at the Batavia HI Express for 2 nights in Mid-January while on business. The hotel is convenient to the NY Thruway exit. The desk staff was friendly and efficient, with my room & check-in paperwork ready upon arrival. The room was clean & quiet, and my room (king suite) was very roomy. There are plenty of electrical outlets, and the room was sufficiently appointed with a work desk and a second table for dining, It had a dorm-sized refrigerator and a microwave. The hot breakfast options were a bit underwhelming - not as filling as some of the other HI Expresses I've stayed at, but better than some other chains' complimentary breakfasts. Biscuits & gravy are an option at some of the HI Expresses, but not here. If it's too big an issue, there is a Bob Evans restaurant 1/2 mile away. One suggestion: the HI Express in Waynesboro VA places the plastic utensils in canisters, but the forks, knives & spoons are individually wrapped so when the patrons are rummaging through them, they're not randomly spreading their germs. Nice thought, especially in flu season. I'd like to see that become the rule rather than the exception. All in all, a very good stay. I would definitely book this hotel for my next trip. January 29, 2014
Rated 1.0 out of 5.0 by Cold Rooms The owners policy of switching the heating off in the rooms, between guests is crazy. It was 61f when I arrived the other night and took until 2am to warm up. The real joke is the sign in the lift which says "we aim for a 10 from guest feedback for comfort" - no way ! January 26, 2014
Rated 5.0 out of 5.0 by Friendly in the Flurries We were very impressed with how well Amy at the front desk was able to keep her composure and sense of humor during the recent storm. While dealing with a sudden influx of people wanting rooms, employees calling in late or not being able to get to work due to the storm, Amy kept a smile on her face and a sense of humor. She was very kind about changing our rooms when the wind was making such a whistle through the vent and window (room 309) , keeping us from being able to sleep. Edith in housekeeping was also very kind and helpful. The hotel is very nice, has a good breakfast and very accommodating staff. We would recommend sealing the windows on the western side of the building better. Overall we were very pleased with our stay at the Batavia Holiday Inn Express. January 11, 2014
Rated 5.0 out of 5.0 by Its a very nice and comfortable hotel! The staff is very nice & helpful. Rooms were clean and the whole place had a new feel to it. I would recommend this place to everyone. January 6, 2014
Rated 5.0 out of 5.0 by Great Hotel Hotel was really nice. Hotel appearance was very good, Staff was very professional and friendly. The breakfast area was very clean and food was adequate. The pool area and fitness room were very nice. We used both. The room temperature in the pool area was very nice, the only negative comment is the pool water was a little to cold. We stayed in 4 other Holiday Inn's with indoor pools on the trip and the water was much warmer in these. Our overall experience at this hotel was excellent and we would stay there next time we go to Batavia. January 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Pleasant experience again. Would recommend. Best hotel in the area. January 3, 2014
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