Rated 3.8 out of 5 by 62
Rated 3.0 out of 5.0 by Travele12345 Breakfast
Worst breakfast bar, dont like the layout and set up, hard to get in and around, also NO FOOD, the hot food trays were all but empty, just some egg crumbs.
Left witout getting anything to eat.
November 29, 2013
Rated 5.0 out of 5.0 by Bubb69 beautiful hotel
The staff was extremely friendly. The hotel was very clean and theDecor was beautiful. Very easy to get to from the Thruway
November 28, 2013
Rated 5.0 out of 5.0 by Paul550 Best HIEX
This is the best Holiday Inn Express that I have ever stayed at!
November 23, 2013
Rated 1.0 out of 5.0 by ConstantTravelers This HEI could do a lot better
On an extended trip we stayed at a dozen HIEs. We stayed in Batavia NY on October 7 and this was by far the worst HIE. It strikes us that this HEI is trying to cut corners too much, even though rate is high. No soap dish in the shower. No do not disturb sign. Only one bedside reading light. The mattress was thin and not very comfortable. Only one of the two computers in the business area was connected to the printer, but only the other computer would open Word and Excel files. Someone else's clothing left in the room. The staff was friendly, but unconcerned; it wasn't their job. It is even hard to find the driveway from the street as the sign is hidden.
November 17, 2013
Rated 5.0 out of 5.0 by jetamala Great Place, Clean and Comfortable
Needed a place outside of Buffalo and this was perfect. Very clean and quiet. Would stay again without question. Staff was very friendly.
November 2, 2013
Rated 2.0 out of 5.0 by MIJ2 Cleanliness
I stay at H-Inn Express all the time and overall rate them high for a mid-value hotel. This property seemed to be understaffed. My request for additional bathroom cleaning went unnoticed. The trash can outside of the front door remained overflowing from the time I arrived until my second day.
October 26, 2013
Rated 5.0 out of 5.0 by Sheree1973 Great stay
The hotel was clean and the staff was friendly. We had a great trip.
October 23, 2013
Rated 5.0 out of 5.0 by jbm19 great service, excellent staff
stayed here for 5 nights, very friendly and helpful staff.
October 23, 2013