Rated 3.9 out of 5 by 98
Rated 5.0 out of 5.0 by cats0731 Wonderful service and nice room
The only recommendation I would make is that there be additional towel bar in the bathroom. With 2 people in the room and only 1 towel bar, the hook on back of the door wasn't quite enough for towels and bath mat.
July 24, 2014
Rated 5.0 out of 5.0 by sniffles997 Made our mini vacation even better
Very pleased with the Holiday Inn Express Batavia. Nice clean, modern looking, quiet, well appointed and well located hotel. We used it as our base and did day trips to Darien Lakes Water Park and the Museum of Play in Rochester. Check in was a breeze (Priority Club member). Needed a fridge in the room and it was there within 1/2 hour of request. Able to control the air conditioning in the room, everything worked, beds were comfortable, fantastic pillows, got take out and delivery brochures from front desk and slept great. Breakfast was plentiful, hot and with lots of variety and my 4 year old grandson loved the pancake maker. After a day at the water park it was great to discover that we could purchase frozen meals from the lobby and pop them into the microwave near the front desk. Saved us a ton of money and was way better than trying to take a 4 year old out to eat. Nice little indoor pool (a bit crowded one evening) and a sun patio. Loved watching a huge ground hog munching grass on the back lawn one evening. Chatted with the desk staff one evening and she filled me in on Rochester for our next day trip. Hotel was full at least one night yet it was quiet and comfortable, the breakfast was still plentiful and the staff still took the time to talk for a minute. One extra light would have been nice in the room as we did have to move the standing lamp around to get light where we needed it. Overall - GREAT STAY Will no doubt stay there again.
July 19, 2014
Rated 3.0 out of 5.0 by Early Riser Not too happy
Room was on the first floor, parking lot I-90 side & next to the ice machine...very noisy, couldn't sleep. Breakfast buffet isn't available until 6:30am, not even coffee was available. All other Holiday Inn Express hotels I stay at when travelling have the buffet available by 6am. As a frequent traveler (and IHG member) who needs to be at job sites by 7am, a quiet room and early breakfast are important factors. I've stayed here many times through the years and have overlooked the breakfast issue before but this was the worst visit yet.
July 17, 2014