Rated 4.1 out of 5 by 250
Rated 4.0 out of 5.0 by TakenNickname Great staff, a few problems this time
As always, the staff here make this Holiday Inn Express worthwhile. The front desk crew genuinely care about the comfort of the guests and do whatever is necessary to provide a pleasant experience.
A couple of problems for me on this stay. I've never been a fan of the wifi here and I do rely on it for work. There are some rooms where the signal is unusable. After a bit of hassle, and having to pack all my stuff up, I switched from one of these "black hole" rooms to one where the wifi was good.
Another minor issue - the second room I had here this time had a faulty air conditioner which sprung a leak all over the floor in the middle of the night and then quit working. Fortunately, this was near the end of my stay so wasn't a big deal.
I would love to see some remodeling and refurbishment done at this property. Although the lobby and common areas are great, some of the guest rooms have seen better days. I'll keep my fingers crossed for this.
Overall, I still recommend this as a good place to stay while in Bath.
August 16, 2014
Rated 4.0 out of 5.0 by jjcj Good short stay hotel
Nice clean hotel 10 to 15 minutes walk from town centre.Ask for room at back of hotel, overlooking cemetery, car park can be noisy if other guests are not considerate.
August 14, 2014
Rated 4.0 out of 5.0 by JACtivity Recent stay in Bath
Nice clean and well managed hotel close to Bath city centre
August 14, 2014
Rated 5.0 out of 5.0 by Pancho01 Good value and location for a visit to Bath
We rented a car and this hotel was a good proximity to the places we wanted to visit (and a grocery store). Plus, it was the type of quality I have come to expect and enjoy from Holiday Inn Express rooms.
August 13, 2014
Rated 4.0 out of 5.0 by Nightrider2 A pleasant stay in most respects
Hotel provided a convenient location for exploring Bath with valuable, if a little expensive, car parking. We found the short walk back to the hotel ideal after an evening meal in Bath.
The staff were very helpful and arranged to securely store my bike as I was taking part in a long distance cycling event.
The breakfast was OK considering it was complimentary but could be improved without excessive cost - less sugary fruit juice, wholemeal bread or maybe a porridge option. I did appreciate the free fruit.
The room was very clean with a comfortable bed, good shower and WiFi available free to reward club members. It was hot during our stay and the room quickly became warm and needed the air-con on during the night which I found was a little too noisy to ignore.
August 12, 2014
Rated 4.0 out of 5.0 by adam77 Good overall experience.
My wife and I had a positive experience. The staff were helpful and friendly and the room was clean and tidy. I do feel the cooked breakfast could have more options. My one disappointment was having to pay 10 pounds a day for parking, I feel this charge should either be incorporated into the room charge or as you are already staying at the hotel you should not be charged for parking.
August 12, 2014
Rated 2.0 out of 5.0 Comfortable poor service
I have stayed at a few Holiday inns and been more than happy.
This time you got the distinct impression that the guests interfered with the staffs own agendas. I wasn't well and I tried ringing reception about an expected message from Avis car rental the phone rang for approx 5 minuets with no one answering so perhaps very busy!, tried again half an hour later with the same result so even though I was feeling far from well went down to find only the receptionist there and was told some staff were on lunch and when that happened they tended not to answer the guest calls!!?
The only shining light was the night porter who at 4 am helped me get medical attention via NH emergency phone number for food poisoning and then a taxi to take me to the hospital emergency.
Add to this an expensive stay, no room service, no restaurant and 10 pounds a day parking fee. No I was not happy.
August 8, 2014
Rated 5.0 out of 5.0 by sleggyboy Good location, and comfortable conditions
Hotel was clean, well maintained, and otherwise a good place to relax and access Bath. No complaints about noise or the usual despite a lot of guests staying here. Breakfast was standard, and a reasonable quality for 'complimentary'.
August 6, 2014