Rated 4.1 out of 5 by 145
Rated 4.0 out of 5.0 by Mrsblisters No such thing as a free breakfast!
We had a great stay, room lovely, cosy and smart. The only complaint was the breakfast which was awful. The price of the breakfast is included in the room cost so I don't know why they say it's free. The hotel was full so breakfast was busy. They were understaffed, the tables were dirty, there was no beans, egg, milk, plates, bread. So we had one small sausage each then I had dry muesli with yoghurt as there was no milk, couldn't even have a cup of tea. Shame.
December 5, 2013
Rated 4.0 out of 5.0 by ChampagneGirls Second stay better than first!
Stayed at Holiday Inn Express last December and did not have a good experience due to very noisy fellow guests - running up and down corridors, slamming doors etc at 3 in morning. Reported and staff dealt with only for it all to start up again. When we checked out staff extremely professional and gave us full refund. Decided to give Holiday Inn a second chance and stayed again last weekend. Again staff very professional and given quiet room on ground floor. We were phoned by Reception to check that everything was ok. Excellent nights sleep. Bed comfortable and room clean. Only downside was that breakfast was a bit of a scrum but staff worked very hard to ensure food was restocked quickly. Overall a good stay and easy walk into Bath.
December 4, 2013
Rated 5.0 out of 5.0 by AandA50 Lovely accessible room
Perfect room large enough for my husband to move around in his wheelchair, fully equipped bathroom with roll in shower. The car park does get very busy but there are blue badge bays so we didn't find this a problem and the city centre is only a few mins drive away.
December 1, 2013
Rated 5.0 out of 5.0 by GSM76 Short stay in bath
Very comfortable as on our previous visit. A short easy walk into the city. Only difference this time was that we had to pay for the car park!
November 28, 2013
Rated 2.0 out of 5.0 by SLB01 Poor Breakfast
Compared to the Holdiay Inn Kensington Forum the breakfast was such a disappointment - no fresh orange juice - hot items very little choice - continental option very limited - poor standard of coffee
Will not stay again as this represented poor value for money
November 26, 2013
Rated 5.0 out of 5.0 by Joyo Relaxing weekend
I stayed here in order to have a weekend exploring all things Austen. I took a taxi from the train station as I was unsure where I was going but was quickly informed how to walk by the most direct route through the supermarket car park and the old station. Although I was early my room was ready and I was checked In promptly . It was clean and comfortable.
I needed. recommendations for solo eating near the hotel as I was walking alone and also a nice restaurant for a meal with my daughter. The girl on reception listened and came up with good suggestions
Breakfast was more than adequate and as a non meat eater there was plenty of variety.
Even check out was prompt and efficient and if I'm ever back in Bath would stay again
November 25, 2013
Rated 3.0 out of 5.0 by Jambo1981 Noisy hotel but tired
The room is fine on the face of it but the bed was not the most comfy and the hotel was generally noisy being next to a busy road and some inconsiderate guests!
November 24, 2013
Rated 5.0 out of 5.0 by morlandmonk Great Stay
Lovely new express, really friendly and helpful staff, 10 minutes walk to the town centre. Breakfast is the usual, perfectly acceptable, express fare but with an unusually spacious breakfast area.
Car parking is limited, and a bit on the dear side at £8 per day, but that is on a par with the area in general.
The only downside I would raise is that, aside from free wifi, there is no recognition for 'IHG Reward' customers (most hotels now offer free drink or extra points vouchers but not here!) which I found a little disappointing.
November 12, 2013