Rated 4.2 out of 5 by 149
Rated 5.0 out of 5.0 by PeterAG A bit on the dear side
It was a bit expensive, but for Bath at Christmas time wasn't too bad. It was nice and quiet despite being busy. The staff were helpful and knowledgeable. The room was basic but very comfy. Having free Wi-Fi in the room was a great benefit. The 'brekkie' was a continental and inclusive in the price, so we missed the bacon, mushrooms and toms etc.
December 7, 2013
Rated 4.0 out of 5.0 by marko111 Good location
Stayed one night October half term. Arrived by train, easily walkable either by the river which is more scenic or along busy noisy main road. Clean comfortable family room, the second bed for our 12 year old was much larger than we expected, lots of families staying as half term. Bath is great city and very picturesque, I recommend the the bus tours, you can use them for 24 hours so can get 2 days hopping off and on. Breakfast is self service all you can eat except for bacon! Basic evening menu in hotel so ate out at large Prezzo's next to station. Enjoyed our stay in hotel and Bath and would return, but would probably try and stay more central if came back in the winter months so less walking.
December 6, 2013
Rated 5.0 out of 5.0 by GnomicGeorge Friendly and welcoming staff
The welcome we received and the friendliness off the staff during our stay were excellent. The room, service and breakfast were all of a high quality and we enjoyed our short stay.
December 6, 2013
Rated 4.0 out of 5.0 by CLP01 Room good and breakfast poor
Room clean and comfortable
Fairly close to town if you like walking
Breakfast poor - only 3 hot items for breakfast one of which was not available-eggs, as a vegetarian that meant just beans available; was informed no delivery however large supermarket opposite!
Only one check-in staff so quite a wait however she was polite and helpful
Would recommend check-in would be better at 2pm not 3pm and check-out could then be 11am instead of 12
December 5, 2013
Rated 4.0 out of 5.0 by Mrsblisters No such thing as a free breakfast!
We had a great stay, room lovely, cosy and smart. The only complaint was the breakfast which was awful. The price of the breakfast is included in the room cost so I don't know why they say it's free. The hotel was full so breakfast was busy. They were understaffed, the tables were dirty, there was no beans, egg, milk, plates, bread. So we had one small sausage each then I had dry muesli with yoghurt as there was no milk, couldn't even have a cup of tea. Shame.
December 5, 2013
Rated 4.0 out of 5.0 by ChampagneGirls Second stay better than first!
Stayed at Holiday Inn Express last December and did not have a good experience due to very noisy fellow guests - running up and down corridors, slamming doors etc at 3 in morning. Reported and staff dealt with only for it all to start up again. When we checked out staff extremely professional and gave us full refund. Decided to give Holiday Inn a second chance and stayed again last weekend. Again staff very professional and given quiet room on ground floor. We were phoned by Reception to check that everything was ok. Excellent nights sleep. Bed comfortable and room clean. Only downside was that breakfast was a bit of a scrum but staff worked very hard to ensure food was restocked quickly. Overall a good stay and easy walk into Bath.
December 4, 2013
Rated 5.0 out of 5.0 by AandA50 Lovely accessible room
Perfect room large enough for my husband to move around in his wheelchair, fully equipped bathroom with roll in shower. The car park does get very busy but there are blue badge bays so we didn't find this a problem and the city centre is only a few mins drive away.
December 1, 2013
Rated 5.0 out of 5.0 by GSM76 Short stay in bath
Very comfortable as on our previous visit. A short easy walk into the city. Only difference this time was that we had to pay for the car park!
November 28, 2013