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Rated 4.1 out of 5 by 305 reviewers.
Rated 3.0 out of 5.0 by A Poor Night's Sleep We booked this hotel because we thought it was close to the city centre but it turned out to be further than we thought. The room was very clean but cramped with the pull out bed. Our double bed dipped in the middle so neither my husband or I got a good night's sleep. Our 8yr twins complained about how uncomfortable their bed was too. What an exhausting night. For such an expensive hotel we had expectations that simply were not met and we won't be returning. November 21, 2014
Rated 5.0 out of 5.0 by Great service Stayed here a few times now. Friendly and helpful staff on all occasions. Comfortable room - love the chairs by the desks :-) November 21, 2014
Rated 5.0 out of 5.0 by Friendly staff For great service and friendly staff look no further..... November 21, 2014
Rated 4.0 out of 5.0 by Good price for the quality Lobby, restaurant and rooms are all of very acceptable standards, especially given the price we paid. The hotel is located across the river, on the outskirts. But given the compact nature of Bath city, it is not a big problem walking into the city centre. It took us about 15 mins, with a buggy/stroller. Breakfast was complimentary and again, given that it was free, we were pleasantly surprised with the quality. November 21, 2014
Rated 5.0 out of 5.0 by Extremely friendly helpful staff Hotel was a great value deal for visiting Bath. A comfortably bed and pillow and obedient air conditioning made stay overall most enjoyable and the bonus a great variety of breakfast choices. Functionality at a very high standard. Staff were busy but never too busy to be helpful. Would stay there again or at any other Holiday Inn Express. You would be aware of the standard to expect. It was spotless both in the lobby area and the bedrooms. Standard high for an affordable price. Would recommend to friends no problem. November 19, 2014
Rated 4.0 out of 5.0 by Business Trip Single night Happy to stay again - Polite friendly staff. I would prefer not to have to pay for parking but guess this comes with location in city. November 17, 2014
Rated 5.0 out of 5.0 by Bath November Nice hotel. Hard and basic bed. Poor sleep. Maybe I got a bad bed? November 15, 2014
Rated 4.0 out of 5.0 by Friendly staff, ask front desk to change bed sheets Hotel location was good and clean. Bad point’s: Elevator needed servicing. it was noisy and somewhat slow to respond to inputs. I stayed for four days. the bed sheets were not changed and when I enquired why the bed sheets were not changed I was told this was a company policy and I should had informed the reception that I wanted the sheets changed. There was no chef available to prepare diner, all the hotel could offer was heated pizza and takeaway menus. November 10, 2014
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