Rated 4.1 out of 5 by 263
Rated 2.0 out of 5.0 by diverse Family rooms
Booked family room for one night. Reception staff brilliant. Family room was distinctly small. which is OK for one night, bearing in mind reasonable cost for room close to town centre at peak of holiday season. But, sofa bed was horrendous. It would not lay flat and I could feel every spring with my hand. Felt very sorry that my children had to sleep on it. My wife went to reception. All they could say was "they would talk to housekeeping"
Sadly, Probably first and last time in Holiday Inn.
August 22, 2014
Rated 2.0 out of 5.0 by juan_ig1994 Not very good experience
I have spent two weeks in England in seven different Holiday Inn and Holiday InnExpress hotels. I am afraid this hotel has been the worst. Price is a little expensive and the car parking price is excessive. I have only paid car parking in two hotels: Lincoln Center (5 pounds per nignt) and Bath (10 pounds!). I don't understand what is the policy, I mean, why I have to pay in one hotel and I don't pay in others. In fact, in Bath I paid during the check-in (I always pay it in the check-out).
Breakfast is correct but you have to go early in order to take a seat .
August 21, 2014
Rated 5.0 out of 5.0 by Jul99 Great value
We stay at the Holiday inn for 2 nights, The hotel is within walking distance to Bath town so there was no need to use public transport during our stay. The hotel was very clean and comfortable and the breakfast offered a variety of hot and cold food to suit everybody's taste. I would recommend this hotel.
August 20, 2014
Rated 3.0 out of 5.0 by Ann64905 Comfortable Room but poor breakfast
Have not stayed in a Holiday Inn Express before. The room was very clean and comfortable and we enjoyed a good night's rest. Disappointing breakfast.
August 19, 2014
Rated 3.0 out of 5.0 by kgb 23 Not what i expected from a Holiday Inn Express in bath
I stay in Holiday Inns and Expresses both for work and for leisure, on this occasion I was disappointed.
August 18, 2014
Rated 4.0 out of 5.0 by TakenNickname Great staff, a few problems this time
As always, the staff here make this Holiday Inn Express worthwhile. The front desk crew genuinely care about the comfort of the guests and do whatever is necessary to provide a pleasant experience.
A couple of problems for me on this stay. I've never been a fan of the wifi here and I do rely on it for work. There are some rooms where the signal is unusable. After a bit of hassle, and having to pack all my stuff up, I switched from one of these "black hole" rooms to one where the wifi was good.
Another minor issue - the second room I had here this time had a faulty air conditioner which sprung a leak all over the floor in the middle of the night and then quit working. Fortunately, this was near the end of my stay so wasn't a big deal.
I would love to see some remodeling and refurbishment done at this property. Although the lobby and common areas are great, some of the guest rooms have seen better days. I'll keep my fingers crossed for this.
Overall, I still recommend this as a good place to stay while in Bath.
August 16, 2014
Rated 4.0 out of 5.0 by jjcj Good short stay hotel
Nice clean hotel 10 to 15 minutes walk from town centre.Ask for room at back of hotel, overlooking cemetery, car park can be noisy if other guests are not considerate.
August 14, 2014
Rated 4.0 out of 5.0 by JACtivity Recent stay in Bath
Nice clean and well managed hotel close to Bath city centre
August 14, 2014
Rated 5.0 out of 5.0 by Pancho01 Good value and location for a visit to Bath
We rented a car and this hotel was a good proximity to the places we wanted to visit (and a grocery store). Plus, it was the type of quality I have come to expect and enjoy from Holiday Inn Express rooms.
August 13, 2014
Rated 4.0 out of 5.0 by Nightrider2 A pleasant stay in most respects
Hotel provided a convenient location for exploring Bath with valuable, if a little expensive, car parking. We found the short walk back to the hotel ideal after an evening meal in Bath.
The staff were very helpful and arranged to securely store my bike as I was taking part in a long distance cycling event.
The breakfast was OK considering it was complimentary but could be improved without excessive cost - less sugary fruit juice, wholemeal bread or maybe a porridge option. I did appreciate the free fruit.
The room was very clean with a comfortable bed, good shower and WiFi available free to reward club members. It was hot during our stay and the room quickly became warm and needed the air-con on during the night which I found was a little too noisy to ignore.
August 12, 2014
Rated 4.0 out of 5.0 by adam77 Good overall experience.
My wife and I had a positive experience. The staff were helpful and friendly and the room was clean and tidy. I do feel the cooked breakfast could have more options. My one disappointment was having to pay 10 pounds a day for parking, I feel this charge should either be incorporated into the room charge or as you are already staying at the hotel you should not be charged for parking.
August 12, 2014
Rated 2.0 out of 5.0 Comfortable poor service
I have stayed at a few Holiday inns and been more than happy.
This time you got the distinct impression that the guests interfered with the staffs own agendas. I wasn't well and I tried ringing reception about an expected message from Avis car rental the phone rang for approx 5 minuets with no one answering so perhaps very busy!, tried again half an hour later with the same result so even though I was feeling far from well went down to find only the receptionist there and was told some staff were on lunch and when that happened they tended not to answer the guest calls!!?
The only shining light was the night porter who at 4 am helped me get medical attention via NH emergency phone number for food poisoning and then a taxi to take me to the hospital emergency.
Add to this an expensive stay, no room service, no restaurant and 10 pounds a day parking fee. No I was not happy.
August 8, 2014
Rated 5.0 out of 5.0 by sleggyboy Good location, and comfortable conditions
Hotel was clean, well maintained, and otherwise a good place to relax and access Bath. No complaints about noise or the usual despite a lot of guests staying here. Breakfast was standard, and a reasonable quality for 'complimentary'.
August 6, 2014
Rated 5.0 out of 5.0 by Wrexham Family Happy with the Hotel at Bath
Very good and clean hotel.
Very good breakfast and close to town.
The only thing we noticed is that there were no hooks in the bathroom or in the room to hang the clothes quickly.
August 6, 2014
Rated 2.0 out of 5.0 by mns48 barely adequate
expensive, requires modernising and the air conditioning was effective but very noisy and basic. Breakfast was poor.
August 5, 2014
Rated 5.0 out of 5.0 by tru1 Would stay again
After a nice drive on the opposite side of the road our HIExpress destination was very welcoming. Terrific location for walking into town. Hotel front desk staff was very accommodating. The recommendation for dinner down the road was wonderful and the Indian restaurant directly across the street was excellent. Once the car was parked it didn't move until it was time to head to the next destination.
August 4, 2014
Rated 2.0 out of 5.0 by ChrisPLondon Stay ruined by leaking AC machine
This is a nice enough hotel with comfortable rooms and pleasant staff.It is outside the town centre:about a 15minute walk through a retail park.
The air conditioning unit in our room leaked.This was reported and a card left to say that it had been fixed.It leaked again about midnight and there were no other rooms available.The sofa bed was made up so we could move away from the machine mounted above the bed and the machine was stuffed with tea towels which by morning were saturated.
All this was willingly done and the total cost was refunded,including IHG points used.
Ruined the stay though.And no bacon for breakfast!
August 4, 2014
Rated 5.0 out of 5.0 by The Vintage Gardener Lovely stay at Holiday Inn Express Bath
We have just returned from a three night stay at the Holiday Inn Express, Bath and it exceeded our expectations. The staff were friendly and helpful, the en-suite room was clean, quiet and comfortable and, most importantly for me, had quiet air conditioning. Breakfast was good, plenty of choice and refilled promptly. There were free tables available and considering the hotel was full, I think that was all down to the hard working staff. We would stay here again without hesitation.
August 3, 2014
Rated 4.0 out of 5.0 by Miram Ice Machine is nice
good italaian resturant nearby. Walking distance to Roman Baths
August 2, 2014
Rated 5.0 out of 5.0 by HV14 perfect location
The hotel is located 12 mins walk from the centre of town, restaurants, bars and the Thermae Bath Spa. Perfect to get back and relax after a busy day shopping and visiting the Abbey and other attractions.
August 1, 2014
Rated 2.0 out of 5.0 by Dave of Norfolk Poor value
I recognise that hotels in Bath think it is fair to charge patrons a premium for using their facilities (it isn't by the way), but this was poor value. Particularly the awful breakfast. This won't be a hotel of choice on my next visit to Bath
July 29, 2014
Rated 4.0 out of 5.0 by Hel19 Very close to Bath
Staff were lovely and helpful. Could have done with better bar service in evening and a hot menu. Takeaways are a bit hard to eat in a hotel room.
July 18, 2014
Rated 1.0 out of 5.0 by tm21 Never Again
Would not stay in this hotel again, with prices aimed towards the high end market this hotel is any thing but high end. With dated decor and a breakfast so basic, this is somewhere i will not be staying again
July 16, 2014
Rated 5.0 out of 5.0 by Mary1010blue Very impressed and would definitely use Holiday Inn again
We had a family room with our two teenage children . We have never been in a Holiday Inn before and we're really impressed. The room was very clean and particularly so was the bathroom. The bed was very comfy and they had thought of everything to keep the guest happy. The sofa bed was a little short for my 6.2 14 year old son. Very good value for money and you understand the cleanliness is important. Well done Holiday Inn!
July 16, 2014
Rated 3.0 out of 5.0 by BlairK One to avoid
I think if you can try and find another property do it
July 15, 2014
Rated 5.0 out of 5.0 by cp11 Good stay for family
We stayed one night with our 8 and 10 year old. It was a perfect base to explore Bath and surrounding areas. Helpful staff and good breakfast!
July 14, 2014
Rated 5.0 out of 5.0 by Sundraw An affordable good quality hotel
I enjoyed my stay in this hotel. The room was clean and comfortable, the staff was friendly. The location of the hotel was quite convenient - within 10 minutes of all the amenities of the town centre, and yet it was substantially more affordable than hotels in the town centre itself. Breakfast was a bit limited in choices. For example, I don't eat sausages, and so all my breakfasts had to be vegetarian as sausages were the only meat dish available.
July 13, 2014
Rated 1.0 out of 5.0 by Fella25 Uncomfortable bed andno real service
When vacating we were to be out of the hotel at 10am, the maid was knocking on the door to clean at 9am.
Lift did not work properly for the whole stay. Advised the staff when leaving and the attitude was "Oh these things happen". Very nonchalant.
Very austere and dated facilities
July 11, 2014
Rated 5.0 out of 5.0 by MHS14 Excellent Stay
Enjoyed fully, and very satisfied.
Breakfast was very good. Staff friendly and cooperative. Bath was new place for us. Hotel location very conveniently located to city center. Nice restaurants closeby.
July 10, 2014
Rated 4.0 out of 5.0 by TaliJayCJ Family room
We stayed in this hotel at the beginning of July 2014 and the staff were exceptional. When the travel cot provided would not go together properly, a new one was provided within minutes.
The hotel was only a 10 minute walk to the town centre and although it's on a busy road, our room was quiet.
Breakfast was average, but free!
The downside was that our 'Family Room' only had a shower, which proved rather tricky with a 20 week old baby!
A microwave was also available to use, so although we could heat purées for our son, there was no fridge in our room to keep them cool before hand.
July 9, 2014