Rated 4.1 out of 5 by 351
Rated 5.0 out of 5.0 by Julia31 Bath visit
Excellent affordable accommodation for family to visit Bath.
January 21, 2015
Rated 5.0 out of 5.0 by KayF Comfortable stay at a great location
A comfy stay. hotel was a pleasant (Partly river) walk from Bath city centre with plenty to do in town. Parking. Clean and quiet.
Free WI FI was erratic but we were not relying on this for business.
January 21, 2015
Rated 5.0 out of 5.0 by Sid Wells Very helpful staff and a high spec Holiday Inn Express
This is one of the best Holiday Inn Express I've staid at. Most Expresses are very similar and I'm happy with them, however this one is better than most Holiday Inn's I've stayed at. Plus this express has very helpful and friendly staff.
January 15, 2015
Rated 4.0 out of 5.0 by doug444 Poor beds
Nice hotel, reasonable location for City centre.
The quality of the bed let the stay down, plastic mattress covers are awful!!
January 14, 2015
Rated 5.0 out of 5.0 Great staff
All staff very friendly and efficient must mention Sarah who is delightful and very helpful.
Will return soon
January 13, 2015
Rated 5.0 out of 5.0 by Natalie70 Excellent stay
Relaxing stay and everything to hand. Staff are always very friendly and I would not hesitate to recommend this hotel.
January 12, 2015
Rated 3.0 out of 5.0 by moonray bedroom lighting and power outlets
the bedroom lighting was very poor
all the power outlets were grouped inconveniently at one point of the room. significantly, there were no power outlets beside the bed
January 11, 2015
Rated 3.0 out of 5.0 by Wrinkles66 Not a good holiday inn express
The room was the best thing about this hotel. It was clean and comfy. However the service was something else. We have been in many of these hotels and have always thought that the holiday inns were great value for money. Here the breakfast was atrocious! No cups, no glasses, no hot water, etc etc.
Yes the hotel was busy but you expect the basics. I went to the reception to complain and very politely said " I know it's very busy but the service is very bad and there is no food or cups etc" to which the reply came "yes we are busy" and that was it.
Every morning they put out a handful of croissants at a time or a few yogurts which were quickly taken and then everyone else had to wait. The same with other food as well.
We have never experienced this in any of the other hotels and we are frequent travellers through work and leisure.
January 9, 2015