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Rated 4.1 out of 5 by 269 reviewers.
Rated 3.0 out of 5.0 by One to avoid I think if you can try and find another property do it July 15, 2014
Rated 5.0 out of 5.0 by Good stay for family We stayed one night with our 8 and 10 year old. It was a perfect base to explore Bath and surrounding areas. Helpful staff and good breakfast! July 14, 2014
Rated 5.0 out of 5.0 by An affordable good quality hotel I enjoyed my stay in this hotel. The room was clean and comfortable, the staff was friendly. The location of the hotel was quite convenient - within 10 minutes of all the amenities of the town centre, and yet it was substantially more affordable than hotels in the town centre itself. Breakfast was a bit limited in choices. For example, I don't eat sausages, and so all my breakfasts had to be vegetarian as sausages were the only meat dish available. July 13, 2014
Rated 1.0 out of 5.0 by Uncomfortable bed andno real service When vacating we were to be out of the hotel at 10am, the maid was knocking on the door to clean at 9am. Lift did not work properly for the whole stay. Advised the staff when leaving and the attitude was "Oh these things happen". Very nonchalant. Very austere and dated facilities July 11, 2014
Rated 5.0 out of 5.0 by Excellent Stay Enjoyed fully, and very satisfied. Breakfast was very good. Staff friendly and cooperative. Bath was new place for us. Hotel location very conveniently located to city center. Nice restaurants closeby. July 10, 2014
Rated 4.0 out of 5.0 by Family room We stayed in this hotel at the beginning of July 2014 and the staff were exceptional. When the travel cot provided would not go together properly, a new one was provided within minutes. The hotel was only a 10 minute walk to the town centre and although it's on a busy road, our room was quiet. Breakfast was average, but free! The downside was that our 'Family Room' only had a shower, which proved rather tricky with a 20 week old baby! A microwave was also available to use, so although we could heat purées for our son, there was no fridge in our room to keep them cool before hand. July 9, 2014
Rated 4.0 out of 5.0 by one of the better ones Stay at holiday IHG hotels on business and although only an Express this is a good hotel. Close to bath centre, a comfortable hotel with good air conditioning something you don't always get with so called boutique hotels in the area bedroom was in excellent conditions although still cant get head around the soap/body wash dispensers.(have been spoilt by the toiletries available at crown plaza) Although familiar with the area staff were good with plenty of useful information on things to do and places to eat. Bar was what you would expect and there was plenty of room in the lounge area to relax Breakfast basic but adequate All in all a very good base to explore Bath July 9, 2014
Rated 2.0 out of 5.0 by noisy very noisy hotel unable to sleep at all parties in other rooms , doors slamming , women yelling July 9, 2014
Rated 4.0 out of 5.0 by Friendly service Good convenient hotel with adequate service and facilities July 7, 2014
Rated 5.0 out of 5.0 by Refuge Driving around Bath it was clearly a very compact town. Reaching the Holiday Inn was a real relief. Should have driven directly to the hotel when getting to Bath and then walked to town (10 minutes). Close access to a great grocery store. July 7, 2014
Rated 5.0 out of 5.0 by Excelent Enjoyed staying at this hotel. It is clean and very confortable. Would be Good if they could offer more choices for breakfast but as it Was free, it Was not Bad. July 7, 2014
Rated 4.0 out of 5.0 by good hotel, handy location We have stayed at the hotel before, and will do so again. July 6, 2014
Rated 5.0 out of 5.0 by great for a short stay in Bath My husband and I spent less than 24 hours here but were happy with the service, room, and amenities. I been a holiday inn express member for years and am always impressed with their hotels and accommodations. July 4, 2014
Rated 3.0 out of 5.0 by Nice hotel, poor breakfast Well situated within 10 minutes walk of Bath city centre. Clean and modern hotel with enough parking - charged at £10 per night. Friendly and attentive staff. Room was very hot as air conditioning did not work properly, but staff did best to sort out. It then worked periodically. Breakfast is extremely poor - so much so that we abandoned it and went elsewhere. Out of a non fussy family of 5, there was nothing to tempt us. July 2, 2014
Rated 4.0 out of 5.0 by Great, as always I stay here often and am never disappointed. Not the fanciest property I've ever visited, but it gets the job done. The rooms are clean and mostly quiet. As always, the staff is what makes this property worthwhile. They are helpful and friendly. The only minor gripe is the new wifi system which makes me re-login every 24 hours (on three devices!) which is a pain. There should be a way for a multi-night visitor to have access for the duration of their stay. June 30, 2014
Rated 4.0 out of 5.0 by comfortable stay I believe it is a perfect hotel to stay for business purposes but for family stay it has to come up with a full time resturant June 30, 2014
Rated 3.0 out of 5.0 by Disappointed Twin Room overall good experience but don't book here if you wish to have a comfortable nights sleep in a twin room - the solution is a very uncomfortable sofa bed June 29, 2014
Rated 5.0 out of 5.0 by Great service The hotel was easy to find. parking was easy but did get busy during the week. Hotel was very clean and staff were superb. Breakfast was adequate and there was a good choice of food and drink items. We were very pleased with the choice of hotel. June 28, 2014
Rated 5.0 out of 5.0 by good location The hotel was well situated for visiting the city of bBath but although the details of the hotel said it was only 10 mins walk away you would have to walk quickly to do it in that time. However there was a frequent bus service that took us right into the city centre. The overal exprience at the hotel was good and we would stay there again. June 25, 2014
Rated 3.0 out of 5.0 by Great location but room not so comfortable Great location for Bath centre. A warm welcome by the staff although our A/C in the room did not work on a very hot evening. Fruit selection for breakfast not as good as other hotels I have stayed in. June 25, 2014
Rated 5.0 out of 5.0 by Great base for exploring Bath Just a short walk from the centre of Bath with a nice Indian restaurant across the road. The wifi was fiddly to use and we gave up in the end, but maybe that was just as well - what's the point of 'getting away from it all' only to do the same things we do at home? June 24, 2014
Rated 3.0 out of 5.0 by Easy access to Bath Great for a one night stay. Within in walking distance of town centre and with parking. Only disappointment was the breakfast. Very limited choice and poor quality hot food June 23, 2014
Rated 1.0 out of 5.0 by Awful We booked four rooms. Three of them were not serviced overnight. So don't stay here if you want your beds made or new toilet paper or room cleaned. Some towels were left outside the door. Poor apologies and wrote to owner of franchise. Excuse was that manager was on holiday. Promised to come back with report, but nothing ever happened. End of story. Beware. June 22, 2014
Rated 4.0 out of 5.0 by Excellent choice of hotel in Bath Excellent service and a pretty decent room. Had a double with a fold out couch for our teenaged son. Room was very spacious when we would fold it up when it wasn't in use. Staff were very friendly and helpful. After speaking to relatives staying at another chain hotel in Bath, we were very pleased with our decision to stay at the Holiday Inn Express. Reasonably priced with free Wifi and not TOO high a price for parking (better than other hotels in the area). I'd stay again. June 16, 2014
Rated 4.0 out of 5.0 by Modern Holiday Inn Express The hotel was what I expect from a Holiday Inn Express, Good rooms, close to centre of town. Parking easy which was important in Bath. Only downside was the shower - the head was difficult to keep in the correct position. June 16, 2014
Rated 5.0 out of 5.0 by Very friendly Had a verry pleasant stay here - staff were excellent, hotel is a 10min walk from town and reception will tell you the shortest route. No problems experienced - all good here. Average rating for value as room cost is expensive, but certainly fairly priced for the area. We were certainly made to feel at home. June 11, 2014
Rated 4.0 out of 5.0 by zu empfehlen Ich würde einen Besuch im Holiday Inn Express in Bath jedem empfehlen, der eine saubere und angenehme Unterkunft mit guten Service in zentrumnähe wünscht. Der Service war super, die Zimmer angemessen ausgestattet (abgesehen von der Steckdose) und wir haben unseren Aufenthalt genossen. Das Frühstückbüffet war in Ordnung, allerdings waren die Säfte nur stark verdünnt genießbar. Zum Ende der Frühstückszeit wurde die Klimaanlage plötzlich angestellt, sodass es unangenehm kalt wurde. Abgesehen davon kann ich einen Aufenthalt im Hotel allerdings sehr empfehlen, v.a. die Mitarbeiter waren sehr freundlich und hilfsbereit. June 10, 2014
Rated 5.0 out of 5.0 by Has what you expect of an Express but is higher quality than many We stayed at this hotel in a pair of rooms booked for our family to attend our daughters final year university exhibition. We found the rooms to be of decent size and quality although the outlook from our room was not great. We overlooked the bins, albeit we were on the third floor. I suppose someone has to get these rooms sometimes! Apart from that, the room was very comfortable – especially the bed. This was what was important for our overnight stay. We found all the staff to be very friendly and helpful. One called technical services for me when I had an issue getting my phone connected to the wifi. I learned something – the solution was to turn off my mobile data service until I had connected. Unfortunately, the internet service was slow. Also, we could not pick this up in our bedroom. This was my only issue with the entire stay. We had a few drinks in the bar with friends when we came back from our exhibition. There was not food available in the hotel but they were happy for us to order in some pizza which kept us going into the early hours. We found breakfast to be plentiful with items being refreshed as they ran out. No bacon though, only sausage. Also, only scrambled eggs. There was also cereals and the usual continental options. We found no issues getting seated, even though this is a large hotel and it was full at the time we stayed. This is probably one of the more expensive HI Express hotels. However, the quality of service and its location in Bath go a long way in justifying this. June 10, 2014
Rated 4.0 out of 5.0 by Conveniently Located The Holiday Inn Express is conveniently located only a five minute walk from Bath city center and is near major shopping areas. The staff are able to arrange for taxis which is helpful if you need to go somewhere beyond walking distance. Overall the hotel is a great deal if visiting Bath for business or leisure and the hot breakfast is a bonus. If you've never traveled to the UK you may be surprised at first how small the room is and the lack of space for unpacking but will quickly discover that nothing is lacking in comfort. Without a doubt one of the best features of the hotel was the staff. They are professional and ready to help with all aspects of your stay. I recommend this hotel. June 9, 2014
Rated 3.0 out of 5.0 by Clean and friendly reception staff Poor choice of food at breakfast spoiled what was otherwise a very good hotel June 9, 2014
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