Rated 4.2 out of 5 by 156
Rated 5.0 out of 5.0 by smokespirals Hard to fault
Took two rooms to overnight before our son's graduation ceremony. Hotel was completely full, but check-in/check-out, easy, and rooms just what we would expect for the money. Thanks for smooth friendly stay. Would be happy to return.
July 9, 2013
Rated 2.0 out of 5.0 by shrub Uncomfortable bed ruined stay
The staff was very friendly and helpful.
Unfortunately the bed was too hard which made sleeping difficult.
As a Platinum level member of the Priority club I travel a lot, and stay at many different properties. This was the worst experience.
I will not be staying at a Holiday Inn Express again.
July 8, 2013
Rated 5.0 out of 5.0 by Worcesterman Excellent comfort and convenience
Smart and clean hotel with attentive staff and located in an excellent position for exploring Bath.
A little more choice at breakfast would have been appreciated; a few mushrooms, tomatoes and some bacon would have gone down a treat with the usual scrambled eggs, baked beans and sausage.
June 30, 2013
Rated 5.0 out of 5.0 by lindired Enjoyable stay
The Reception staff were very friendly and welcoming. We were given lots of helpful information about the hotel and how to get into Bath on foot. The room was bright, cheerful and comfortable. We had everything we needed for an enjoyable stay. We will definitely use this hotel again when we are in the Bath area.
June 29, 2013
Rated 4.0 out of 5.0 by KT16 Great location, but air con would have been nice
5 - 10 mins walk from the centre of Bath and easy to drive to, very accessible. Clean and great breakfast choice, but the room and the downstairs areas were always SOO hot!
June 19, 2013
Rated 4.0 out of 5.0 by Jannalipete6 Comfortable Accommodation
Enjoyed our stay at Holiday Inn Express. Good accommodation and within easy reach of the city centre.
June 18, 2013
Rated 5.0 out of 5.0 by Saveuamavis65 Great place to stay
Stayed for 2 nights with some friends to celebrate a 50th birthday...wonderful location, easy walking distance to centre, staff very friendly & helpful, room extremely comfortable & well equipped, breakfast was good & ample to keep us going till coffee & cake time. Can't understand any gripes about this hotel!!! I will definitely stay again when I come back with my hubby. Thank you to all the staff who made our stay so enjoyable & relaxing :-)
June 17, 2013
Rated 5.0 out of 5.0 by Bernadette01 Good Central Location, just 10 minute walk into Bath Centre
Stayed here for a 2nd time when visiting our daughter at the University of Bath. Very good central location, just a 10 minute level walk into Bath. Parking is available at a cost, but is a lot less hassle than finding somewhere to park in the city centre. Staff were very friendly, rooms consistently clean. Would highly recommend. Bath is an expensive place to stay and this represented good value for money for the location. We had paid more to stay in local B&B's that weren't as good. I look forward to returning.
June 10, 2013
Rated 5.0 out of 5.0 by Janmthirteen13 Holiday Inn Bath
Lovely weekend? Very helpful staff with the arrangements for this family wedding.
June 6, 2013
Rated 5.0 out of 5.0 by j2911 excellent place to stay
Excellent location, clean and quiet room. Breakfast good choice, helpful staff would definately stay again thanks.
June 1, 2013
Rated 4.0 out of 5.0 by ProudSalopian Recent stay
We use this hotel fairly often and have noticed changes over the past years. The rooms are clean with the facilities you would expect of a Holiday Inn. The main change we noticed during this stay was the improvement with the breakfast, much improved but it would be even better if the time could be extended from 9.30 am to 10 am
Car parking has got more expensive but we will stay again
May 26, 2013
Rated 5.0 out of 5.0 by Carly25 Friendly and Relaxing
this hotel is excellent for a long or short stay. it is close to the centre of Bath and has adequate parking facilities. the rooms are clean,and well presented. The staff are friendly and helpful. I would recommend this hotel for all the above reasons.
May 25, 2013
Rated 4.0 out of 5.0 by Julie58 Thanks Holiday INN
We had a rental car mishap and ended up needing a room for just one night on a weekend in Bath, England. Most hotels in Bath require a 2 night stay on the weekend. We were able to get just the one night we needed. Room was clean, shower hot, bed comfortable, and room quiet.
May 22, 2013
Rated 5.0 out of 5.0 by davetherave weekend stay
Excellent hotel close to city centre,reception staff very friendly and breakfast was good but busy . Bar area ideal to relax inn would come back again.
May 18, 2013
Rated 5.0 out of 5.0 by Nanny16 Exactly what I needed
Booked online, asked for ground floor room and walk in shower which is exactly what I got. Everyone was really friendly and helpful especially Laura on reception. Definitely recommend.
May 17, 2013
Rated 5.0 out of 5.0 by TheClaud Impressive.
I have to say I was a little skeptical about Holiday Inn when I booked it because the price was so good; I thought that there had to be a catch somewhere. I could not have been more wrong! The minute you step into the hotel lobby you can see that it is well-kept. The staff were friendly and polite - they even let us leave our bags in a safe room because check-in wasn't for 3 hours and we wanted to wander around Bath luggage-free. Wonderful service.
The room itself was fantastic; cosy, spacious, my friend and I were really happy when we saw it. The beds were very comfortable, with crisp clean sheets replaced daily, and plenty of tables, mirrors, etc, so that we could unpack our things and get ready for a night out easily. I have very long hair and the hair dryer worked fine. The shower room was big, bright, and snazzy - was a real treat getting polished up for the evening. Complimentary tea & coffee and a television were a big bonus! Best of all? The room and hotel in general were SPOTLESS! Immaculately clean.
Breakfast was more than decent. Plenty of beverages to choose from, a choice of scrambled eggs and other hot food if you're big on breakfast. But regular pastries and cereal if you want something light. No complaints whatsoever with the food.
We had a lovely stay - everything was perfect and we were really quite sad to leave at the end of our visit. I shall definitely be using this hotel again when I next visit Bath.
May 16, 2013
Rated 2.0 out of 5.0 by KathynS Problems from the start.
On arriving at 9pm on a saturday night hoping to relax we found only 1 bed had been made up (we had booked for 3 people 5 months earlier!), so had to sit and wait and watch while this was done. Next we all wanted a shower but with only 1 shower towel between 3 it wasn`t pleasant! Finally in the morning we came to go to breakfast, from the 3rd floor to find the lift broken! Not the best stay all round and we will be looking at alternatives for our next girlie visit.
May 14, 2013
Rated 5.0 out of 5.0 by romps All around excellence
Friendly and professional reception, breakfast room and housekeeping staffs. Clean, quiet and comfortable rooms. Excellent location, free over-night parking.
Delicious hot and cold buffet breakfast a step-up from typical USA Holiday Inn Express selections.
Would recomend this property to anyone.
Upon check-in the hotel staff did not have knowlege of our Priority Club membership.
May 14, 2013
Rated 1.0 out of 5.0 by Merdiff No room at the Inn
Our whole "experience" was tainted by arriving at a time when a large party were being told that there were no rooms available for them. This was compounded by the fact that when we presented ourselves at check-in we too were advised that there was no room available and that alternative arrangements were being made to find us a room in Bristol.............. somewhat pointless as the whole purpose of our trip was to see our daughter at University in Bath. Having booked directly through the Holiday Inn website as a Priority Club Member, and having received emails (and even one on the preceding Friday) that a room was confirmed and available the attitude of the staff for a long time was "tough..... there is nothing we or you can do about it". Wrong Holiday Inn this was your problem and you should have had the situation sorted before our arrival - did you just hope we would not turn up!?!
Eventually we were taken to one side and advised that whilst our originally booked room was not available there was one room left in the hotel, a wheel chair accessible room. As the alternative was a room in an unknown hotel in Bristol we accepted.
Despite a room rate reduction and complimentary refreshments at the bar, the whole hotel stay was a disappointment. The weekend was, however, great fun - mainly due to the fact that we stayed away from the hotel for as long as possible.
The reservation system at the hotel needs to be sorted!!
May 14, 2013
Rated 3.0 out of 5.0 by nolollygaggin eh
just OK; kind of an unmemorable experience overall. Thought the cost was a bit high for the quality of building. Downtown is a 15 min walk for a youthful step. Less mobile folks will need to find a different way into the city.
Front desk help was nice, though
May 13, 2013
Rated 5.0 out of 5.0 by AndieR79 Great location and great hotel
What a fab place, less than 15 minutes walk from the town centre, so great for the nights out and there's ample parking at the hotel so need to worry about the crazy lack of parking in Bath.
The staff were super friendly and helpful, also prompt with request such as extra towels, leaving of bags as we turned up early.
The only slight let down was the breakfast. There was plenty of choice but I felt that the scrambled eggs were a little on the 'sloggy' side. But that's a preference!
May 12, 2013
Rated 3.0 out of 5.0 by underscorealex Weekend Break
We stayed in this hotel for a nice weekend break over the May Bank Holiday. Upon arrival, there was no priority check in for priority club rewards members so had to queue behind a large group. We were advised that the room wasn't fully made up yet but we could still check in. The room itself was the usual Holiday Inn standard, clean, comfortable and all the usual facilities. The hot drinks section hasn't been replenished but this didn't bother us. The hotel was in a nice quiet location, and it was only a 10minute walk to Bath centre and all the attractions and shops.
Breakfast the following morning was quite disappointing and didn't quite meet expeditions. The hotel was promoting new hot items and a wide selection of food for breakfast, but the reality didn't quite meet expeditions. The three hot options were scrambled egg, baked beans and sausages. There was a choice of two pastries, toast and a small fruit selection.
Overal the hotel was ok, it's a good place if you are staying over for a night or two and want to stay on the quieter side of bath.
May 11, 2013
Rated 5.0 out of 5.0 by Gari Modern and close to city centre
Very modern, clean, comfortable room. Breakfast excellent value. On site parking and very close to city centre and attractions.
May 10, 2013
Rated 1.0 out of 5.0 by itchyandscratchy Itchy stay
The hotel has a good location and was reasonably priced because of an offer we had. But unfortunately overall it did not represent good value because of several frustrations including:
1. It was evident that a pet or pet(s) had been previously residing in our room given the stains and pet hair present around the valance of the bed.
2. Potentially related to point 1, both my partner and I received numerous bites and came away from our stay very itchy.
3. An uncomfortable bed.
May 6, 2013
Rated 5.0 out of 5.0 by Retiredaccountant Very comfortable,quiet and relaxing
Arrived 2.pm on 28th May, nice welcome. Pleasantly surprised by quality of hotel and room after having stayed in an express several years ago, which was quite basic. Beds were extremely comfy and room was quiet, no banging doors. Good choice of breakfast and nice waterside walk into centre. Stayed 2 nights and parked until late afternoon on departure day. All in all an excellent break. Would happily stay here again.
May 5, 2013
Rated 5.0 out of 5.0 by happyluc clean,comfort,great food,friendly,good value
very warm welcome when we arrived the room was very clean and the bed was very comfortable with choice of soft or firm pillows, shower was lovely and hot and stayed hot.
breakfast was brilliant with choices of hot and cold I had a cooked breakfast and the scrambled egg was fantastic.
I will always look to a holiday inn express first where ever I go, the only down side was the hot room but there was air conditioning in the room which you can turn on and have hot or cold or on/off the hotel is only a five to ten minute walk to the centre an absolute 5 star hotel in a great location
May 4, 2013
Rated 5.0 out of 5.0 by sdmv Great service, comfortable room
Stayed one night Easter weekend in room for 2, small but comfortable, everything clean and well-kept. Our room overlooked busy Lower Bristol Rd, but the traffic didn't keep us awake. Breakfast busy but adequate. Helpful staff had lots of suggestions for nearby restaurants and gave us directions to next hotel although it was with a different chain. Parking a plus, even with daily fee; on checkout day, car can stay in lot til afternoon (maybe 4?). Quick walk into central Bath. Large supermarket nearby. Would stay again definitely.
April 27, 2013
Rated 1.0 out of 5.0 Bookings not accurate, heating in room not working and breakfast disorganised
We were not impressed with the management of this hotel. Receptionist had great attitude and did what she could, but the rooms were not set up for children, and they had been booked. The heating in the room was not working and the dishwasher broke down at breakfast which caused a lot of chaos and waiting for cutlery and any breakfast.
April 26, 2013
Rated 5.0 out of 5.0 by McRoyGroup McRoyGroup
Rooms nice. Lobby small, food simple and limited. Location good.
April 24, 2013
Rated 3.0 out of 5.0 by helenterry Nice room but parking and breakfast poor
As most Holiday Inns, the room was clean and comfortable. Having been out for the day we arrived back to the hotel at approx. 6pm and was unable to park in blue badge spaces as they were full. On closer inspection, blue badges were not on display in all windscreens.
On Sunday morning, we arrived for breakfast at 10.00 which finished at 11.00 to find that they had already run out of some items like yogurt and fruit.
Other than that good if not a little expensive.
April 21, 2013