Rated 4.3 out of 5 by 176
Rated 5.0 out of 5.0 by JFDJKD Reliable Place to Stay
Always treated well and remembered. Young lady at front desk is always cheerful and service oriented. Due to my Rewards status my rooms are typically upgraded, which did not occur this visit so I assume the hotel was full.
December 15, 2014
Rated 5.0 out of 5.0 by Rebd1026 Pillows are awesome!!
Love the pillows in the King room! I want to buy some for home!!!
December 14, 2014
Rated 5.0 out of 5.0 by GRANDMOTHER MICHIGAN Clean comfortable room and great breakfast
Clean comfortable bed and pillows. Great breakfast. Wonderful breakfast staff.
Very good location, close to shopping and restaurants.
Close to the highway. Seems to be very safe location.
I will stay here again.
December 10, 2014
Rated 5.0 out of 5.0 by JulieM22 Awesome stay!
Our first time to Baton Rouge will definitely not be our last mainly due to our wonderful stay at this hotel! It gave us a lasting great first impression of the area! If you are looking for friendly, attentive staff - you won't be disappointed! From the front desk clerks (who made us fresh coffee without us asking), to the housekeepers, to the breakfast bar attendant, all staff made us feel welcome and appreciated.
I used my points to book a suite for two nights. The best part - the suite was the same amount of points as a regular room! We got a roomy bedroom, spacious kitchen area and a living room. The bed, pillows, sofa - were very comfortable. Breakfast was ample and delicious. And again, the staff were stellar in their customer service!
This is the place to stay when visiting Baton Rouge for either business or pleasure! Now we can't wait to come back to Baton Rouge for a visit because we have a wonderful place to stay! Thank you for making our stay a memorable one!!
December 7, 2014
Rated 5.0 out of 5.0 by JJ Junelle Two day stay
Was a comfortable stay with no problems for service, etc. Have stayed here during Thanksgiving for the past three years.
December 1, 2014
Rated 4.0 out of 5.0 by lola2014 customer service very good!
will like to stay again,but clean carpets ,take away stains,deodorized rooms, also.have a better breakfast,please.
November 26, 2014
Rated 5.0 out of 5.0 by DiyDave52 Always Welcome
I have to stay in Baton Rouge at least once a month to visit my doctor and I always stay at this location and I'm never disappointed. The room is always clean and everything works. The bathroom lighting is awesome. The staff is always friendly and helps with anything special I may need. Special shout out to Brandi.. she is awesome!! Thanks for making me always feel so welcome.
November 21, 2014
Rated 5.0 out of 5.0 by Over55guest Extra helpful staff
We have stayed at this HIE several times. The desk staff is very efficient. The breakfast staff always makes you feel welcome and seems to want to please you with the breakfast choices.
My suggestion for improvement is to get rid of the "fan" that is blowing perfumed air into the pre-lobby area. I have to hold my breath and run from outside through the entrance to the front desk. I don't know if the piped in air is to mask some smell, but it is so strongly perfumed that it makes you sick to your stomach. Once past that, the hotel is clean, quiet, and in a good location.
November 12, 2014