Rated 4.3 out of 5 by 124
Rated 2.0 out of 5.0 by melkat Cleaniness of Bathroom was LACKING
The bathtub/shower was not adequately cleaned. Unfortunately, I didn't realize this until I was already taking a shower.
June 24, 2014
Rated 5.0 out of 5.0 by The ROMEO SHOW Front desk
Elizabeth could not have been any more cordial and helpful! She deseves a promotion and raise!!!!
June 24, 2014
Rated 5.0 out of 5.0 by Timwt57 Great accommodations
Stay was pleasant and restful. Located near convenient eatery's and shopping w/easy access from major highways.
June 23, 2014
Rated 5.0 out of 5.0 Regional Sales Manager
This is the best Holiday Inn Express that I have stayed at in my 26 years of traveling. Great personnel that makes you feel at home. The afternoon reception get together is awesome. Not many properties offer a delicious small meal for free. Always clean and beautiful. 5 STARS ALL THE WAY. THANK YOU.
June 22, 2014
Rated 5.0 out of 5.0 by Sonya1013 Enjoyed the stay here
This was an awesome hotel. Tammie was a GREAT help with my rate. We enjoyed the pool and manager's reception. Extended us a late checkout which helped.
June 21, 2014
Rated 4.0 out of 5.0 by Rodemo Very Good Weekend
My daughters and I were in town for our family reunion.
Our stay here was comfortable and pleasing. The staff was nice. We looked forward to "hitting the sack" each night in the comfortable beds. We'll be back.
June 18, 2014
Rated 3.0 out of 5.0 by Central Texas Bad odor in hallway and hair in bathroom
Very disappointed. Will look for another company to stay in.
June 17, 2014
Rated 5.0 out of 5.0 by Steve N. Excellent staff
We found the hotel staff to be excellent, the rooms were very clean and comfortable. I would highly recommend this hotel for business or pleasure.
June 16, 2014
Rated 4.0 out of 5.0 by jcody821 good stay
Clean rooms and comfortable stay. Dry clean and laundry way too expencive.
June 16, 2014
Rated 4.0 out of 5.0 by CCN23 Nice Hotel Overall
Room was clean, check in and check out was quick, breakfast selection was nice. Found the bed to be a bit stiff, water pressure for the shower was on the low side and somehow half of the tv channels listed as being available was not accessible.
June 11, 2014
Rated 5.0 out of 5.0 by Murray33 My only choice when in Baton Rouge
I have tried several of the hotels in the area and have come back to this Holiday Inn Express, regretting trying another hotel! I travel to Baton Rouge at least once a month for 3-5 days and will only stay here. The hotel staff with their warm greetings when you arrive and their wiliness to assist you however they can, can't be beat. The rooms are always clean and comfortable! My wife has traveled with me a few times and enjoys the pool and the breakfast. Keep up the good work, you have my business!
June 10, 2014
Rated 4.0 out of 5.0 by zeller handicap room
room was on third floor. So if there was a fire how would a person in a wheel chair get down the steps?
June 8, 2014
Rated 5.0 out of 5.0 by Displaced Cajun Business Travel
My go to place when visiting BR on business, but would also like to stay here with family when visiting on pleasure. I would definitely recommend it. Variety of familiar chain restaurants near by and close to Interstate. Friendly and helpful staff. Great breakfasts as well.
June 7, 2014
Rated 5.0 out of 5.0 by MED45 Our room was great
It was several days ago that we were at this property but I do remember that the bathroom area was extra large which was very nice and very unusual. We appreciated that. Staff was also very helpful. We hope to return when we are again in the area.
June 6, 2014
Rated 4.0 out of 5.0 by Becky B. WEDDING WEEKEND
I actually booked this motel for guests who would be attending my son's wedding. I had the opportunity to go over there several times during the weekend. Each time my guests were all having fun, either eating in the dining area or enjoying the pool. The suite we booked for the bridesmaids was perfect for getting dressed for the wedding. The only complaints I heard from the guests was that one of the tub nozzles was spraying water around the bathroom and one of the refrigerators did not work. They were told that maintenance did not work on the weekends but the next day the refrigerator had been replaced or repaired. I don't know if the nozzle was ever repaired or not. However, these were minor inconveniences and did not cause any problems. Thank you for an overall great experience. I would definitely book this motel again in the future.
June 5, 2014
Rated 5.0 out of 5.0 by baseball@26 Nice staff
This is the nicest hotel to stay. The staff is very good and try to cater to one's every needs. The only thing I would request is to throw in some bacon at breakfast.
June 4, 2014
Rated 5.0 out of 5.0 by Texas travelerfam Clean, great service
Attentive, available staff. Clean room with nice amenities. Handicap room was nicely done for accessibility.
June 4, 2014
Rated 5.0 out of 5.0 by Harry 51 Great experience
I stay in many areas of the south and experience many different accommodations at different brands. I have had such a splendid reception and accommodation at the Siegen Rd property I try to always stay there when in Baton Rouge. The staff is very conscientious and pleasant this property is well kept and is in my book is first rate. I will add that I do prefer the Holiday Inn Express properties for the most part I can expect a consistent experience but the Siegen Rd. property has exceeded the others.
I rarely give an excellent rating most always in or around the good range but always an honest evaluation.
May 24, 2014
Rated 5.0 out of 5.0 by mben Excellent
Service, room, food as usually was absolutely
Wonderful. I've always loved Holiday Inn I will
continue to stay at the Holiday inn.
May 21, 2014
Rated 5.0 out of 5.0 by Erni Outstanding Service!!
Great location and the usual excellent H/Inn standard, but what sets this hotel apart from the others is the great attitude and friendliness of the staff. They truly set the standard for what hotel service is all about - well done!!
May 21, 2014
Rated 5.0 out of 5.0 by CalDawg91 Excellent experience.
Very courteous front desk staff. Fast check in had us to our room quickly. Room is comfortable, clean and well appointed. Hotel is very conveniently located to south Baton Rouge businesses. Included breakfast had a good selection of items. We have stayed here many times and have always been well pleased.
May 19, 2014
Rated 2.0 out of 5.0 by BroncosFan87 Great Location- Bad service
When checking into my room I noticed I was in a handicap room. Which from previous experience at Holiday Inn Expresses meant I got a bigger room with no side effects. How ever this was not the case with this room. Upon opening the door to my room I had to wait over a minute for the door to close. The room was clean and tidy, however the TV malfunctioned many times while trying to use it (if you hit channel up on an HD channel and there was no channel right above it the TV stopped working and had to be turned off the be reset) After a long day of traveling I wanted to take a shower before going to get food and was VERY disappointed by the lack of shower pressure and lack of ability for the movable (handicap room so individuals who cannot stand can still take showers) to stay in place for me to shower. I brought this to the attention to the lady at the from desk and she couldn't care less (she would turn out to be useless for other things later on as well- see below) I understood that I had already used the room but requested that I get switched to a different room for my the remainder of my stay. I was rudely told that they were sold out and I could try talking to the morning person the next day.
The next day when I returned from my work business I went to grab a cup of the excellent coffee provided near the breakfast area, to find out they were all empty or cold. I brought this to the attention to the lady working the front desk and was told they just refilled it. I explained to her that no, it was indeed empty and that if they had it was already cold. I was informed that she would have some one make new coffee and it would be ready in 15-20 minutes. After returning downstairs over an hour later, there was still no new coffee and when I brought it to her attention again all I received was attitude. I was told there was a coffee pot in my room for coffee.
Apart from the lack of service at this location the food was excellent, my room was clean and the bed was quite comfortable. I would stay here again if in Baton Rouge.
May 13, 2014
Rated 5.0 out of 5.0 by Doug58 Great Choice!!!
I have stayed at this Holiday Inn Express on numerous occasions and have always found it to be clean and fresh. The staff are great!!! I’m always happy to see Brandi or Elizabeth behind the desk when I check in. They are always up beat and pleasant. Also, multiple restaurants and stores are nearby.
May 5, 2014
Rated 5.0 out of 5.0 Thoroughly enjoyed staying
This hotel was a joy to stay in from the moment we checked in to the time we checked out. We were greeted warmly and personally by the hotel clerk upon arrival. Once we got to our suite, we found the room amply furnished and very comfortable. There was zero noise from other rooms or from the hall. Beds were comfy, thermostat easy to control, shower at a nice temperature and pressure.
Breakfast held enough choices that each of us were able to find something we liked, and the breakfast staff was attentive to the cleanliness of the bar, something I look for at every hotel where we stay. You just don't want your breakfast in dirty surroundings!
The best part of the stay was definitely the staff. From the reception clerk to the lady who refilled the coffee pots, each staff member we encountered was kind, personable, and attentive to any need we expressed. We will definitely choose this hotel if we need to stay in Baton Rouge overnight again.
April 10, 2014
Rated 4.0 out of 5.0 by Debbie S33 A Good Night's Sleep
We needed an overnight accommodation for an early morning surgery. Holiday Inn Express was very comfortable, clean and conveniently located near Our Lady of the Lake Hospital. I would definitely recommend this hotel.
April 4, 2014
Rated 5.0 out of 5.0 Great service Pleasant Staff
This hotel was very nice, The staff are overly nice.
April 2, 2014
Rated 5.0 out of 5.0 by RefonIce Baton Rouge East
Nice hotel. Nice staff. Parking is more difficult than it needs to be and it's time to update the breakfast.
March 17, 2014
Rated 5.0 out of 5.0 by Toy135 Highly recommended
This hotel is very clean, the staff is friendly, and it is within 10 minutes of everything one would like to see/do while in Baton Rouge. Lovely establishment!
March 11, 2014
Rated 5.0 out of 5.0 by Wendell E I Recommend
Clean, neat and good service. We were traveling from Katy, TX to our home north of Orlando, FL. This Inn made a convenient stop-over. We were satisfied with all aspects of this Holiday Inn Express.
Wendell - Florida
March 8, 2014
Rated 5.0 out of 5.0 by Bobby K Beds were real pleasure to sleep on
All employees were very nice and friendly, they seem to enjoy their jobs.
March 7, 2014