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Rated 4.3 out of 5 by 137 reviewers.
Rated 3.0 out of 5.0 by Convenient location Breakfast attendant was obviously overwhelmed with all the guests on Sunday morning. She couldn't keep up with the demand and had an attitude when told that an item was out. Beds were OK - not as comfortable as home!! July 30, 2014
Rated 1.0 out of 5.0 by Need major renovation to rooms Staff was very friendly and helpful, unfortunately staff coutesy does not match the type of condition the rooms are in. Wish I could give a better review but the rooms need a major renovation the furniture is old and outdated.The bed linen and mattresses are old . I have stayed in other Holiday Inn Express hotels , this hotel carry the name but definitely not the quality of the other HIE hotels. July 30, 2014
Rated 4.0 out of 5.0 by Clean, refreshing and helpful I slept better here than I have at many other hotels. The bed was comfortable and the room served my needs for rest and a place to work at night. In the evenings, Monday-Wednesday, they put out a small simple spread of food from local restaurants in the lobby for all guests to enjoy. These included wings, jambalaya and pizza. The people were pleasant and ready to help with any questions that I had. The one piece of advice I would offer is that you may not want to have a room that is adjacent to the pool if you want to go to bed early. However, it was not too noisy and everything settled down around 9:30. Beyond that it was a great experience July 30, 2014
Rated 4.0 out of 5.0 by good service and comfortable room A nice property with comfortable rooms, courteous staff, and good breakfast. Only drawback is that it is not right next door to a restaurant, which required driving (a short distance) to a restaurant. July 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service. Relaxing and clean rooms July 23, 2014
Rated 5.0 out of 5.0 by Friendly Really enjoyed our stay here. Close to the Mall of La July 16, 2014
Rated 5.0 out of 5.0 by Great Place to Stay w/Family I'm yet to be disappointed with any of the Holiday Inn Express that I've stayed at thus far. We chose this location because it was less than 3 miles from where our family members who we were visiting. The staff was very nice and the room was clean. I plan on coming back during the college football season! July 14, 2014
Rated 5.0 out of 5.0 by excellent stay in HI express baton rouge excellent, will do it again-- clean room, large beds, comfortable area July 10, 2014
Rated 1.0 out of 5.0 by Not a good experience Couple of the rooms including our room had ants. The staff wasn't friendly and they were very lazy, the place wasn't clean at all. I know they were in the middle of remodeling the breakfast area, but it was the other parts of the place that wasn't clean. It was one of the worst places that we have stayed. June 28, 2014
Rated 4.0 out of 5.0 by Priority Night upgrade I am a Gold Priority Club Member and our stay was covered by redeeming a Priority Awards Night. We were pleased when we arrive to find our reservation was ready and that we had received a room upgrade to a King Suite (non-smoking), which was great. We will be pleased when the renovations now underway in the hotel are completed, and hopefully they will be for our next stay at the hotel in the Fall (probably Oct.). We used to live in Baton Rouge (for 27 years), and enjoy stopping overnight to have dinner with friends and former colleagues at LSU on our trips through the area. We almost always stay at this hotel - it is conveniently located to areas we want to visit, and is easy to get to from I-12. June 27, 2014
Rated 5.0 out of 5.0 by excellent hotel hotel was nice, clean, and the staff was great. best hotel in baton rouge. June 26, 2014
Rated 5.0 out of 5.0 by Great Stay Great stay absolutley would recomend and stay again. Clean. Great Area. Friendly staff.Clean Gym. pool was a little dirty but not too dirty to avoid it. Breakfast was great also, good selection. good quality. June 26, 2014
Rated 2.0 out of 5.0 by Cleaniness of Bathroom was LACKING The bathtub/shower was not adequately cleaned. Unfortunately, I didn't realize this until I was already taking a shower. June 24, 2014
Rated 5.0 out of 5.0 by Front desk Elizabeth could not have been any more cordial and helpful! She deseves a promotion and raise!!!! June 24, 2014
Rated 5.0 out of 5.0 by Great accommodations Stay was pleasant and restful. Located near convenient eatery's and shopping w/easy access from major highways. June 23, 2014
Rated 5.0 out of 5.0 Regional Sales Manager This is the best Holiday Inn Express that I have stayed at in my 26 years of traveling. Great personnel that makes you feel at home. The afternoon reception get together is awesome. Not many properties offer a delicious small meal for free. Always clean and beautiful. 5 STARS ALL THE WAY. THANK YOU. June 22, 2014
Rated 5.0 out of 5.0 by Enjoyed the stay here This was an awesome hotel. Tammie was a GREAT help with my rate. We enjoyed the pool and manager's reception. Extended us a late checkout which helped. June 21, 2014
Rated 4.0 out of 5.0 by Very Good Weekend My daughters and I were in town for our family reunion. Our stay here was comfortable and pleasing. The staff was nice. We looked forward to "hitting the sack" each night in the comfortable beds. We'll be back. June 18, 2014
Rated 3.0 out of 5.0 by Bad odor in hallway and hair in bathroom Very disappointed. Will look for another company to stay in. June 17, 2014
Rated 5.0 out of 5.0 by Excellent staff We found the hotel staff to be excellent, the rooms were very clean and comfortable. I would highly recommend this hotel for business or pleasure. June 16, 2014
Rated 4.0 out of 5.0 by good stay Clean rooms and comfortable stay. Dry clean and laundry way too expencive. June 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel Overall Room was clean, check in and check out was quick, breakfast selection was nice. Found the bed to be a bit stiff, water pressure for the shower was on the low side and somehow half of the tv channels listed as being available was not accessible. June 11, 2014
Rated 5.0 out of 5.0 by My only choice when in Baton Rouge I have tried several of the hotels in the area and have come back to this Holiday Inn Express, regretting trying another hotel! I travel to Baton Rouge at least once a month for 3-5 days and will only stay here. The hotel staff with their warm greetings when you arrive and their wiliness to assist you however they can, can't be beat. The rooms are always clean and comfortable! My wife has traveled with me a few times and enjoys the pool and the breakfast. Keep up the good work, you have my business! June 10, 2014
Rated 4.0 out of 5.0 by handicap room room was on third floor. So if there was a fire how would a person in a wheel chair get down the steps? June 8, 2014
Rated 5.0 out of 5.0 by Business Travel My go to place when visiting BR on business, but would also like to stay here with family when visiting on pleasure. I would definitely recommend it. Variety of familiar chain restaurants near by and close to Interstate. Friendly and helpful staff. Great breakfasts as well. June 7, 2014
Rated 5.0 out of 5.0 by Our room was great It was several days ago that we were at this property but I do remember that the bathroom area was extra large which was very nice and very unusual. We appreciated that. Staff was also very helpful. We hope to return when we are again in the area. June 6, 2014
Rated 4.0 out of 5.0 by WEDDING WEEKEND I actually booked this motel for guests who would be attending my son's wedding. I had the opportunity to go over there several times during the weekend. Each time my guests were all having fun, either eating in the dining area or enjoying the pool. The suite we booked for the bridesmaids was perfect for getting dressed for the wedding. The only complaints I heard from the guests was that one of the tub nozzles was spraying water around the bathroom and one of the refrigerators did not work. They were told that maintenance did not work on the weekends but the next day the refrigerator had been replaced or repaired. I don't know if the nozzle was ever repaired or not. However, these were minor inconveniences and did not cause any problems. Thank you for an overall great experience. I would definitely book this motel again in the future. June 5, 2014
Rated 5.0 out of 5.0 by Nice staff This is the nicest hotel to stay. The staff is very good and try to cater to one's every needs. The only thing I would request is to throw in some bacon at breakfast. June 4, 2014
Rated 5.0 out of 5.0 by Clean, great service Attentive, available staff. Clean room with nice amenities. Handicap room was nicely done for accessibility. June 4, 2014
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