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Rated 4.3 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Comfortable Stay I found our stay to be excellent in every area but one. The internet connection is horrible! Might as well be on dial up. It's like this every time we stay. We have stayed at this location several times and have always been happy with our stay. It's easy to get in and out of, near shopping and plenty of choices of eating locations. We will be staying again soon~ Just don't plan on fast net service ;) August 25, 2014
Rated 5.0 out of 5.0 by Courtesy of front desk staff Excellent!! Greeted by name and chatted for a few minutes. Very nice welcome. August 21, 2014
Rated 4.0 out of 5.0 by pool needs attn pool had this green slime on the bottom, everything else was excellant August 20, 2014
Rated 5.0 out of 5.0 by Great Service Asked for a food item at breakfast and the person serving made sure it was out for me every day. August 20, 2014
Rated 5.0 out of 5.0 by Great service This is centrally located to shopping and eating! Have stayed here before and am impressed at the value for our money. August 13, 2014
Rated 4.0 out of 5.0 by Overall Good Value There were only two areas of improvements I would recommend: 1. Only cook the cheese omelets. 2. Pillows are two soft, maybe invest in some with a little bit more firmness to them. August 9, 2014
Rated 5.0 out of 5.0 by A Great Night's Rest The room was quiet, the bed was comfortable, and everything was clean. The breakfast was one of the best I have had at a similarly priced hotel. Will definitely stay here in the future. August 8, 2014
Rated 5.0 out of 5.0 by Nice, comfortable stay Great Staff, handled my concerns very well, would recommend. August 8, 2014
Rated 5.0 out of 5.0 by Comfortable, great service Great place to stay! I would recommend this property to all my friends and co workers. August 7, 2014
Rated 4.0 out of 5.0 by Clean and friendly The entire property was well maintained, both inside and out. The air conditioner cut on and off a lot which made it very quiet at night whereas I would have preferred the loud noise of the fan. The staff was friendly and helpful. I really enjoyed my breakfast too. August 6, 2014
Rated 5.0 out of 5.0 by Another great stay Holiday Inn never disappoints. I always book Holiday Inn for all of my work trips and their hotels are always clean and updated. Their free breakfast is always hot and fresh. August 5, 2014
Rated 5.0 out of 5.0 by Very friendly front desk Friends of ours were going the next week and we recommended to them. August 3, 2014
Rated 3.0 out of 5.0 by Convenient location Breakfast attendant was obviously overwhelmed with all the guests on Sunday morning. She couldn't keep up with the demand and had an attitude when told that an item was out. Beds were OK - not as comfortable as home!! July 30, 2014
Rated 1.0 out of 5.0 by Need major renovation to rooms Staff was very friendly and helpful, unfortunately staff coutesy does not match the type of condition the rooms are in. Wish I could give a better review but the rooms need a major renovation the furniture is old and outdated.The bed linen and mattresses are old . I have stayed in other Holiday Inn Express hotels , this hotel carry the name but definitely not the quality of the other HIE hotels. July 30, 2014
Rated 4.0 out of 5.0 by Clean, refreshing and helpful I slept better here than I have at many other hotels. The bed was comfortable and the room served my needs for rest and a place to work at night. In the evenings, Monday-Wednesday, they put out a small simple spread of food from local restaurants in the lobby for all guests to enjoy. These included wings, jambalaya and pizza. The people were pleasant and ready to help with any questions that I had. The one piece of advice I would offer is that you may not want to have a room that is adjacent to the pool if you want to go to bed early. However, it was not too noisy and everything settled down around 9:30. Beyond that it was a great experience July 30, 2014
Rated 4.0 out of 5.0 by good service and comfortable room A nice property with comfortable rooms, courteous staff, and good breakfast. Only drawback is that it is not right next door to a restaurant, which required driving (a short distance) to a restaurant. July 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service. Relaxing and clean rooms July 23, 2014
Rated 5.0 out of 5.0 by Friendly Really enjoyed our stay here. Close to the Mall of La July 16, 2014
Rated 5.0 out of 5.0 by Great Place to Stay w/Family I'm yet to be disappointed with any of the Holiday Inn Express that I've stayed at thus far. We chose this location because it was less than 3 miles from where our family members who we were visiting. The staff was very nice and the room was clean. I plan on coming back during the college football season! July 14, 2014
Rated 5.0 out of 5.0 by excellent stay in HI express baton rouge excellent, will do it again-- clean room, large beds, comfortable area July 10, 2014
Rated 1.0 out of 5.0 by Not a good experience Couple of the rooms including our room had ants. The staff wasn't friendly and they were very lazy, the place wasn't clean at all. I know they were in the middle of remodeling the breakfast area, but it was the other parts of the place that wasn't clean. It was one of the worst places that we have stayed. June 28, 2014
Rated 4.0 out of 5.0 by Priority Night upgrade I am a Gold Priority Club Member and our stay was covered by redeeming a Priority Awards Night. We were pleased when we arrive to find our reservation was ready and that we had received a room upgrade to a King Suite (non-smoking), which was great. We will be pleased when the renovations now underway in the hotel are completed, and hopefully they will be for our next stay at the hotel in the Fall (probably Oct.). We used to live in Baton Rouge (for 27 years), and enjoy stopping overnight to have dinner with friends and former colleagues at LSU on our trips through the area. We almost always stay at this hotel - it is conveniently located to areas we want to visit, and is easy to get to from I-12. June 27, 2014
Rated 5.0 out of 5.0 by excellent hotel hotel was nice, clean, and the staff was great. best hotel in baton rouge. June 26, 2014
Rated 5.0 out of 5.0 by Great Stay Great stay absolutley would recomend and stay again. Clean. Great Area. Friendly staff.Clean Gym. pool was a little dirty but not too dirty to avoid it. Breakfast was great also, good selection. good quality. June 26, 2014
Rated 2.0 out of 5.0 by Cleaniness of Bathroom was LACKING The bathtub/shower was not adequately cleaned. Unfortunately, I didn't realize this until I was already taking a shower. June 24, 2014
Rated 5.0 out of 5.0 by Front desk Elizabeth could not have been any more cordial and helpful! She deseves a promotion and raise!!!! June 24, 2014
Rated 5.0 out of 5.0 by Great accommodations Stay was pleasant and restful. Located near convenient eatery's and shopping w/easy access from major highways. June 23, 2014
Rated 5.0 out of 5.0 Regional Sales Manager This is the best Holiday Inn Express that I have stayed at in my 26 years of traveling. Great personnel that makes you feel at home. The afternoon reception get together is awesome. Not many properties offer a delicious small meal for free. Always clean and beautiful. 5 STARS ALL THE WAY. THANK YOU. June 22, 2014
Rated 5.0 out of 5.0 by Enjoyed the stay here This was an awesome hotel. Tammie was a GREAT help with my rate. We enjoyed the pool and manager's reception. Extended us a late checkout which helped. June 21, 2014
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