Rated 4.5 out of 5 by 377
Rated 5.0 out of 5.0 by grangoat Family Celebrating Summer No School
KC from the front desk jumped (literally) after we asked if she had any information about the Zip-Line tour in Brainerd. KC asked us about our Zip-Line tour after we came back. Everyone we met from House Keeping smiled big and were very friendly. Our room was PERFECT, TV, comfortable bedding, space, clean, etc. Three Bears Water Park was so much fun with all the friendly life guards and bar tenders. Lots of food options very close.
June 15, 2016
Rated 5.0 out of 5.0 by grandmarr Baxter Water park
We had a very comfortable, roomy room for a great price and enjoyed the added benefit of the water park. Liked the adult-only hot tub, so it was more relaxing without kid noise, etc.
Breakfast offered a good selection and the staff was very attentive.
June 8, 2016
Rated 5.0 out of 5.0 by Monkey12344 Great Memorial Weekend Stay
Great Memorial Weekend Stay, kids loved the waterpark.
June 7, 2016
Rated 4.0 out of 5.0 by fjustnick stay
stay was good and worth the price but the waterpark was not open while I was there so was not able to have my kids over and in the pool
May 23, 2016
Rated 2.0 out of 5.0 by Verified Reviewer confusion at check in
expensive compared to value
had to check in and check out
had to bring luggage to car at 8:00AM and then check in in the afternoon
I stayed 2 nights but was not able to use the room during the 1 full day I stayed
May 23, 2016
Rated 5.0 out of 5.0 by Jimatteo Awesome Night
A great place to stay and the staff was fantastic.
May 23, 2016
Rated 4.0 out of 5.0 by Red Rock Rodger Excellent place to stay..
Great place to stay, except for restaurant, but there were plenty close by.
May 21, 2016
Rated 4.0 out of 5.0 by MinneapolisLady Great for a midweek business stopover
My experience at this hotel was great. The staff were the highlight of my stay, as they were friendly, personable, and very accommodating. The bed and pillows were comfortable, and the bathroom was impeccably clean, was modern in style, and well stocked with good products.
If I had to dig up some downsides, I would say, the hallway and elevator were not as clean as they could have been. The hotel was under construction, and the workers were using the guest elevator to bring supplies and materials up and down. I assume because everything else was clean, when construction is completed, those common areas will be much cleaner!
Its clear this is a well managed hotel committed to customer service.
May 13, 2016