Rated 4.3 out of 5 by 49
Rated 3.0 out of 5.0 fun water park; hotel part ok
Room was clean enough when we arrived. I understand not changing the sheets daily, but have no idea why they wouldn't make the beds the second day?? They did clean the bathroom so it's not like they forgot to come to our room at all. Was supposed to be a queen size bed (and bunk bed for kids), it was a double/full instead but we were still charged for queen.
December 10, 2013
Rated 5.0 out of 5.0 by MNMomof3 Weekend away!
This is one of our favorite waterpark to visit. The hotel is always clean and complimentery breakfast is always great and our kids love the waterpark. Great value for your $$$. Have been going there for years.
December 2, 2013
Rated 3.0 out of 5.0 by Rice4 Thanksgiving stay
We've stayed at this HOLIDAY INN many times and have always had a great time. so We thought we would stay the night before Thanksgiving. We had an awesome time, but our daughter realized later Thanksgiving day that she didn't have her glasses in her duffle bag and believed they were in the hotel room. She called Thanksgiving night and got put on Housekeepings voicemail and left her phone number. She didn't hear anything so I called Friday and talked the front desk and she said she would talk to housekeeping and they would call me either way if they had them or not. Now today on Monday my daughter gets a call and that they had her glasses. Housekeeping told her they found them 1 hour after we left. Since she said 1hour after we left how come it took soooo many days to contact us? Our daughter is a college student and money is getting tight. She was worried she needed to buy a new pair of glasses. We are very happy they were found. Just why it took so long to call us? We just think the staff should notify a guest sooner than later when an item is found.
December 2, 2013
Rated 5.0 out of 5.0 by andy17 Fun Getaway!
We have stayed at the holiday Inn Brainerd 3 times now! Each time has been awesome! Kids have a great time: ages 7 and 5. Us adults have a fun and a relxing time also! Will return again in a few months for spring break! :-)
November 30, 2013
Rated 4.0 out of 5.0 by thea555 Reiview
Thanks for having some choices for an early breakfast
I had to leave the hotel by 5:30 and was glad i could pick out some breakfast items
November 9, 2013
Rated 5.0 out of 5.0 by NTBeer Great stay
What can I say. Room and entire hotel was clean, bed was comfortable, heat worked well and quietly, enough outlets available. I often work well into the night and have a "do not disturb' on the door until 11:30 or 12:00, which means at many properties I don't get maid service. Here I left the room at 2:30 one day, and came back to clean and made up room! Most unexpected and appreciated. Keep up the good work.
November 3, 2013
Rated 1.0 out of 5.0 by LouA Motel was not clean overall
My room carpeting was dirty. The elevator carpeting was dirty and the elevator smelled. The overall motel needed a good cleaning. The sheets were very worn and need to be replaced.
The bathroom had loose caulking behing the counter top.
Overall this motel needs much updating and cleaning. When I tried my first key card, it was not prepared to open the door. The staff had not ensured that it was ready for my room. Staff seemed to be apathetic.
October 26, 2013
Rated 5.0 out of 5.0 by Pistol11 Fun for the whole family
Went there for a 'mini vacation' and the waterpark was great. It was suitable for all of our kids ranging from ages 2 to 8. We went with the room that had the separate 'bunk room' for the kids and it was great. Will definitely do this again.
October 22, 2013