Rated 4.5 out of 5 by 249
Rated 4.0 out of 5.0 by Montana8 sevice
House keeping needs to make a better job at our needs.
June 29, 2015
Rated 5.0 out of 5.0 by stacey278 Great Hotel
The staff was friendly and polite and attentive. The hotel and waterpark were clean. The hotel offered the best breakfast I've ever had at a hotel. Would highly recommend this hotel.
June 25, 2015
Rated 4.0 out of 5.0 by Familymom123 Great water park
My kids had a great time at the water park and enjoyed all the hotel had to offer for kids.
June 23, 2015
Rated 5.0 out of 5.0 by Ang8888 Lots of activities for the kids.
Spacious room that was clean and comfortable. The kids loved the waterpark and arcade and the hotel was very close to lots of activities in the area.
June 21, 2015
Rated 5.0 out of 5.0 by fsteddycorv Great Service
Staff was very attentive and welcomed us when we arrived as reward members
June 15, 2015
Rated 3.0 out of 5.0 by Derek459 Overall Average Hotel But Very Noisy
Get a high floor, otherwise you will hear every kid running, walking, jumping, and playing above you.
June 14, 2015
Rated 5.0 out of 5.0 by JamieTh2 Fun
Children will like the amenities at this location.
June 10, 2015
Rated 3.0 out of 5.0 by LarryDEE Somewhat disappointing
Not the normal or the expected at this hotel. I stayed for 2 nights and left before the maid service arrived. They came in and changed the towels, but did not make the bed or leave new soap nor did they empty the trash cans. Quite disappointed here as if one pays for each day then one would expect full service each day.
Other than that - the location was good and but with a kids soccer team there banging on walls and this being a pool resort hotel - I guess one should expect this activity.
I was not recognized as a Platinum member nor offered points or gift. When I asked they told me that if I use reward points then I was not authorized the Plat. gift or 500 points. This was the first time this has happened to me on this item. I look at my points as same as real money. Disappointed.
I would still recommend this hotel just because Expresses are clean and safe hotels.
June 10, 2015