Rated 5.0 out of 5.0 by lovedbaycity What a wonderful hotel!!
Excellent staff that were so sweet and accomodating through our whole stay. They made sure to make as comfortable as possible through a very trying time for our family. The hotel is very clean, the breakfst was great. We enjoyed our entire stay and will reccommend this hotel to anyone coming to the area. Theres nowhere else they will make you feel like family!!!
June 9, 2013
Rated 5.0 out of 5.0 by dick81 great room and breakfast
Nicky at the front desk was extremely helpful on my reservation cancellation and deserves an accommodation for customer service on my stay
June 5, 2013
Rated 5.0 out of 5.0 by CSfromPitt Always reliable as a great stay
Always clean rooms, great service, and a great place to stay during business trips.
May 31, 2013
Rated 5.0 out of 5.0 by greylover31 Overnight stay - enjoyed it!
I just got back from staying at a Times Square hotel in NY and I can tell you that I enjoyed this stay soooooo much better!!! The rooms were bigger, the wi-fi was FREE and you got free breakfast! I'd never stayed in Bay City but this hotel was recommended by a co-worker for my overnight business stay. I was NOT disappointed. The only thing lacking is their workout room but I was the only one in there so luckily didn't have to fight for equipment. The hotel is close to pretty much anything you might need and easy access to I-75. Do not overlook this hotel if you're on the road. Thank you for a quality room :o)
May 28, 2013
Rated 5.0 out of 5.0 by Britt One of my favorites
I have had my share of spending nights in motels and I can say without a doubt this is one of the best. Everything is top notch and well taken care of. No burnt out lights, no slow drains. They do a great job at preventative maintenance. The entire staff is easy going and friendly. We recently had a city wide power outage and even then they tried to keep you comfortable. I will be going back to Bay City again within the next couple of months and you can be rest assured I will be staying at this location
May 21, 2013
Rated 1.0 out of 5.0 by Sonar No Refund
Stayed two nights , OK first night . Second night , only cold water . Staff said , "We're working on it".
No hot shower .
That same night it rained and there was no power . No lights . No shave . No heat . No AC . No hot breakfast or coffee . No refund .
Refund ?
Staff said , "We're working on it ".
Stan M .
May 15, 2013
Rated 5.0 out of 5.0 by Tina777 Comfortable bed and very friendly staff
I stay here for business 2-3 days almost every week. The staff is very friendly, the rooms are always clean and the WI-FI always works great. I always have a great experience here and the staff have always been extremely friendly and helpful. I recommend it for business or pleasure!
May 9, 2013
Rated 4.0 out of 5.0 We had a GREAT stay!! :)
One of my bff and I went to Bay City for a benefit concert and weekend of shopping.
The hotel was easy to get in and out of being so close to the highway. It was great to have MEIJER across the street as well as a multitude of local restauarants to choose from.
The 2 queen bedroom suite that we had was AWESOME. LOVED having the seating area to hang out and relax after a day of shopping withouth haveing to be couped up when in a 2 queen room. Loved the fridge and microwave and mini kitchenette to enable us to save a few bucks by getting some simple groceries.
Staff were very friendly and willing to help from giving us directions to arranging for a cab for us to head out for the night.
Our room was very clean and well kept. Breakfast buffet area was a good size - to accomodate larger groups of people.
Love the tv area in the breakfast area to catch up on the news before heading out as well.
May 9, 2013