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Rated 4.5 out of 5 by 84 reviewers.
Rated 3.0 out of 5.0 nice breakfast and great food service staff We discovered no towels in the pool area after we were already wet, so check 1st to see if you need to bring some from your room. We stayed on the 1st floor near the lobby and it was very noisy. We could hear people talking every morning early. Trouble sleeping due to hearing footsteps on July 8, 2014
Rated 5.0 out of 5.0 by Good night stay stayed for 1 night everything went as planned and the breakfast was well supplied July 6, 2014
Rated 5.0 out of 5.0 by Great Stay This was our first time to stay at this Holiday Inn Express and it won't be our last. The staff was friendly and helpful. The layout and the cleanliness of the property was great. I especially liked the way that the breakfast area was also accessible as a lounge area with a TV and fireplace, this gave it a homey feel. The way a company maintains their property can say a lot about them. July 3, 2014
Rated 5.0 out of 5.0 by excellent my stay was as pleasant as it could be, being away from home. July 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express-Bay City, MI. Excellent! From the very friendly and helpful staff to ALL of the services including the helpful crew. Second time staying at this hotel and will stay here again and each time we are in the Bay area. Thank You for a wonderful weekend and for being so caring and helpful. July 2, 2014
Rated 5.0 out of 5.0 by Always a great stay I've stayed at every IHG hotel within 20 miles of this one but always stay here when I'm in the area. The staff is absolutely first class. I also have to say that Leilani is a wonderful employee. She is friendly, attentive, and made sure that I was completely satisfied with my stay. She could be a model for all employees. July 1, 2014
Rated 5.0 out of 5.0 by North Hacienda As always the staff has taken very good care of me while I have been here. Every time I do leave they try to make sure I get a suite when I return. Very much appreciated. Thanks. June 25, 2014
Rated 4.0 out of 5.0 by Excellent Employees They have a great staff...very friendly and accommodating. I am a little disappointed that an IHG member only gets an offer of an "early checkout", as opposed to a cold water or snack in your room. Anyone can get an early checkout and you have now diminished the membership. June 16, 2014
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