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Rated 4.6 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by great room Our room was very nice. We had been upgraded to a king suite. Very spacious - clean and comfortable. Only negative- very noisy. Lots of kids running the halls and loud music after 10 PM. I brought this to the attention of the staff. We really prefer hotels that do not allow children on the top floor. We always request the top floor- hoping this is the case. But not at this hotel. I asked- that was not their policy. The loud music finally stopped- someone must have called- I did not. March 18, 2015
Rated 5.0 out of 5.0 by Great room and friendly staff I love staying here the rooms are comfortable and clean. The staff has great customer service. The only thing that would improve this place is a hottub. I was disappointed to not be able to use va hottub to relax. March 16, 2015
Rated 5.0 out of 5.0 by Great service and staff Our evening desk clerk, Jessica is one of the friendliest! March 3, 2015
Rated 5.0 out of 5.0 by Wonderful service and quality rooms. Was in Bay City for the first time for a few days of work. The front desk was very welcoming and helpful. The rooms were very cleanly and comfortable. Was thoroughly impressed by the DirectTV service available in the rooms. Would certainly return and recommended the hotel to anyone who may be in the Bay City area! February 27, 2015
Rated 5.0 out of 5.0 by Great service The front desk personnel provided great information regarding things to do and places to eat. February 23, 2015
Rated 4.0 out of 5.0 by Everything was clean It was a nice Stay, Rooms were clean, food was good, the floors was quiet. The people at the service desk was nice and gave directions. Like good eating places to eat at. The wake up call was good each morning. I would come back again with no doubt. February 23, 2015
Rated 5.0 out of 5.0 by Excellent Customer Focus As usual a great place to stay in Bay City...especially Sherry in the breakfast area, Lisa in housekeeping and Tammy at the front desk...what a great team and always ready to help guests with whatever they need. Keep up the great work. February 19, 2015
Rated 5.0 out of 5.0 by Mid Michigan This Holiday Inn Express and Suites has been the best I have stayed at. I travel 300 plus days a year. Dawn and her staff know how to take care of you. February 16, 2015
  • 2015-03-28T10:24:07.485-05:00
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