Rated 4.6 out of 5 by 279
Rated 5.0 out of 5.0 by Dan4866 Good Breakfast
Great Breakfast. Love Sausage Gravey over scrambled eggs
February 10, 2016
Rated 5.0 out of 5.0 by Smiley85 And the Great Stays Just Keep on Coming!
I travel to Bay City often for work and have stayed at this HIE probably a couple of dozen times. I cannot ever recall a bad stay or even a trip with a minor issue. This hotel is one of my favorite. The staff is awesome especially Ashlee and Dawn! They are one of the HIE's with Direct TV so you can always find something you want to watch. They have really good desk chairs in the rooms. They make every effort to upgrade you if you are a Spire IHG Rewards member. Hotel is right off the express so quick to get to and there's a Meijer right across the street in case you need anything. My work territory has expanded to Saginaw and I'll stay here rather than look for hotels in the Saginaw area.
January 29, 2016
Rated 5.0 out of 5.0 by TC Tom Frequent Visitor
Myself and many others from the company I work for, have been staying in this hotel since they opened roughly 5 years ago. We do work frequently at the General Motors plant in town.
The rooms are always clean, the staff is always friendly and helpful, and they have some of the most comfortable beds I've slept in. Love having a mini fridge and microwave in most rooms.
Good enough breakfast.
January 21, 2016
Rated 5.0 out of 5.0 by Terry B57 Great Service and Comfort
The checkin went very fast and the young lady at the desk recommended a really nice local restaurant for dinner. i work nights and sleep days and the maids didn't try and wake me up like a lot of places i stay, i appreciated the good breakfast, but would have enjoyed bacon instead of sausage for the meat.
thank you for a nice stay!
January 16, 2016
Rated 5.0 out of 5.0 by Pittsburgh Chad No comparison
After another great stay at the this Holiday Inn Express in Bay City, MI, I immediately traveled to another hotel chain in Harrisburg, PA for a 2 night stay. There was no comparison. The other brand hotel was more expensive, and not nearly as nice of an experience. Having stayed many times at this location in Bay City, I have certain expectations of a hotel stay. The other brand hotel in Harrisburg was absolutely filthy. The desk and countertops were disgusting. The room didn't look like anything had been dusted in months. I could go on, but this stay at the hotel in Harrisburg made me appreciate even more what a great job all the employees at the Holiday Inn Express Bay City do every day! Thanks for always maintaining a nice property, and making my stay comfortable.
January 11, 2016
Rated 5.0 out of 5.0 by Nov2015Dec2015 Comfortable bed and friendly , helpfull staff.
It was relaxing and I felt safe here. That staff was very friendly and helpful in talking to me about my situation.
January 2, 2016
Rated 5.0 out of 5.0 by FrankB49 Wonderful hotel to stay!
Had a great breakfast, staff kept all food stuffs well filled and attended to needs of everyone. Scrambled eggs, gravy and biscuts, pancakes made as you waited, sausage, rolls, and so on.
Room was confortable, very clean and spacious. Bathroom was well supplied with towels and bath needs.
Toilet was a little loud on the flush.
Extremely pleasant and relaxing stay.
December 22, 2015
Rated 3.0 out of 5.0 by Janet VanB Cleanly room - poor customer service
I have stayed in the hotel before and had an excellent experience. We enjoyed our stay this time up until the point of check out - when we were treated with such disrespect. Left a very bitter taste in my mouth.
December 21, 2015