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Rated 4.6 out of 5 by 170 reviewers.
Rated 5.0 out of 5.0 by Wonderful service and quality rooms. Was in Bay City for the first time for a few days of work. The front desk was very welcoming and helpful. The rooms were very cleanly and comfortable. Was thoroughly impressed by the DirectTV service available in the rooms. Would certainly return and recommended the hotel to anyone who may be in the Bay City area! February 27, 2015
Rated 5.0 out of 5.0 by Great service The front desk personnel provided great information regarding things to do and places to eat. February 23, 2015
Rated 4.0 out of 5.0 by Everything was clean It was a nice Stay, Rooms were clean, food was good, the floors was quiet. The people at the service desk was nice and gave directions. Like good eating places to eat at. The wake up call was good each morning. I would come back again with no doubt. February 23, 2015
Rated 5.0 out of 5.0 by Excellent Customer Focus As usual a great place to stay in Bay City...especially Sherry in the breakfast area, Lisa in housekeeping and Tammy at the front desk...what a great team and always ready to help guests with whatever they need. Keep up the great work. February 19, 2015
Rated 5.0 out of 5.0 by Mid Michigan This Holiday Inn Express and Suites has been the best I have stayed at. I travel 300 plus days a year. Dawn and her staff know how to take care of you. February 16, 2015
Rated 5.0 out of 5.0 by Very friendly staff, The staff was amazing. I enjoyed my stay and slept very well, the beds are wonderful. I did find that on windy nights you could hear the wind blowing. My stay away from home was much better staying at the Holiday Inn Express Bay City, I felt at home and very comfortable. February 15, 2015
Rated 5.0 out of 5.0 by Great bed. Nice HD channels. Outstanding service. Upon arrival, desk clerk was very happy to see us and was very helpful. We had asked about places to eat in the nearby area and she directed us to a couple of really nice places to eat. Outstanding. Very helpful with the internet service, I might add. The only thing is that I wish there was a hot tub and sauna in the pool area. That would have made my day. I would stay with this facility again just for the hospitality. February 11, 2015
Rated 5.0 out of 5.0 by Excellent Service The staff was great. They took care to ensure I didn't need anything. Very cheerful and friendly from housekeeping to front desk and all positions in between. Would definitely stay here again for business or leisure. February 10, 2015
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