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Rated 4.6 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 You should stay here! We had our car break down near here, and were able to book a room with no notice at a great rate. Lucky's Steakhouse is down the street, eat there! Great big room, awesome breakfast. December 18, 2014
Rated 5.0 out of 5.0 by Very helpful, great room, great breakfast My wife and I broke down not far from the hotel, the tow company said this would be a good spot to stay overnight while our truck was being repaired. Brandon at the front desk was very helpful, got us a great room at a great rate. Breakfast was awesome. Lucky's Steakhouse is right down the street, you must eat there. December 10, 2014
Rated 5.0 out of 5.0 by Pleasant staff, clean hotel Best HI Express I have ever stayed at. The staff is extremely polite and professional, they go out of their way to accommodate you. breakfast area is spacey, good selection, and every time I stay there it is quiet compared to other hotels. This is the only place I go now when I come to Bay City. December 3, 2014
Rated 5.0 out of 5.0 by 3 month stay Everything was fine except that they sometimes burned the eggs, and on weekends loud sports teams would occasionally stay. December 1, 2014
Rated 4.0 out of 5.0 by I already gave you my comments Cold room' improperly installed shower grab bar Internet service requires you to sign on every time your device goes to sleep. I TOLD YOU THIS IN SURVEY BEFORE. November 21, 2014
Rated 4.0 out of 5.0 by Some issues with the building Very nice staff and nice new facilities but there are a couple of issues that affected out stay. 1. It was very cold outside our room was cold. They use a through-the-wall heater and it extends about 10 inches into the room and the extension is sheet metal. It’s the same temperature as the outside (in our case about 20 degrees) so in our case unless the heater was running we had a below freezing piece of metal next to one bed and the desk. Again, our room was just plain cold. 2. It’s nice that they installed a grab bar in the shower except in our room is was on the back wall next to the toilet and impossible to use, it should have been mounted on the front of the shower. 3. When you flush the toilet expect to wake whoever is in your room and adjacent rooms, very noisy. 4. The Wi-Fi is irritating. In this hotel you sign on with your password and when your iPad/Android/etc. device goes to sleep this Wi-Fi signs you out and when you activate your device you have to sign in again . Be sure and keep your password handy as you will use it often. . November 18, 2014
Rated 5.0 out of 5.0 by This hotel rocks!!! From the moment I walked in, I knew this Holiday Inn was different. The ladies at the front desk greeted me with genuine, not pasted on, smiles. The extremely clean room, the great breakfast, all added to my very pleasant stay. For once, the exercise equipment was in top-notch shape (I have not had this experience at all hotels). The front desk checked with me a couple of times to verify my comfort and any needs I might have. I could tell that this staff truly works as a "team" to make sure every need is met. I wish all hotels were this accommodating. I will always check in here when I am in the area. November 17, 2014
Rated 3.0 out of 5.0 by no wake up calls I stayed at the Holiday Inn for 10 days. everything was above average except for the last two days. The last two days we did not receive a wake up call. This is crucial because we were late meeting subcontractors both days. They tried to make up for it by awarding me 5000 points but I never got them. November 12, 2014
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