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Rated 4.1 out of 5 by 22 reviewers.
Rated 5.0 out of 5.0 by Great Service Everything was excellent. Check in was fast and easy. Our room was extremely comfortable. Breakfast was very good. I'd stay here again. January 2, 2013
Rated 5.0 out of 5.0 by Front desk staff Front desk staff are second to none. They make walking by the front desk a pleasant and enjoyable experience. Always treated as family not just another guest. January 2, 2013
Rated 4.0 out of 5.0 by A Very Good Holiday Inn Express The one disappointment I experienced during my stay is that this property still doesn't have a hot tub. That's relatively minor, though. The breakfast was very good, with a very good assortment of choices. The room was very comfortable, property was close to the expressway, and the staff was very helpful and friendly. Please consider adding a hot tub as soon as possible. December 9, 2012
Rated 4.0 out of 5.0 by great customer care Great grup of people working the day we were there November 29, 2012
Rated 5.0 out of 5.0 by Great service Great hotel with comfortable beds. Accessibility is great, fantastic steak house just down the street. We did not eat breakfast, so I can't comment on that. We stay here several times a year while traveling and will continue to do so. November 27, 2012
Rated 4.0 out of 5.0 by Chris Nice Place, friendly staff. Amazing Steak house just up the road. November 20, 2012
Rated 5.0 out of 5.0 by Excellent Stay My stay at this property was great! I have make another reservation next week. The bed was extremely, extremely comfortable. The staff was extremely helpful and accommodating. Thank you. November 8, 2012
Rated 2.0 out of 5.0 by don't bother my room was 154 with the taxes. the bathroom smelled like a sweaty guy that hadn't showered in a few days. I went to iron my shirt, the iron leaked all over my shirt and left a stain down the back of my shirt. I told the desk clerk and she said "oh you should have told us sooner" no offer for anything. Do yourself a favor and stay at a different hotel. November 7, 2012
Rated 3.0 out of 5.0 by Good ---- but...... Good motel/hotel. Room Clean. My fault - but assumed on check-in that room had ref/microwave. It did not. I had not asked on check-in. Went back to front desk to ask about availability. Was not able to be helped because the "cheat sheet" listing rooms where available was missing and desk did not have any other way of knowing (they said). Rest of check-in was pleasant and nice Only there for one night so we easily survived. That said. All else was positive. Morning checkout nicely handled when I mentioned the check-in experience. October 29, 2012
Rated 5.0 out of 5.0 by Thanks! The front dssk staff, the room service all went out of their way to help us. It was our daughters wedding and they made sure we made it to the church on time. Give these people a raise and a promotion! We look forward to coming back to visit. In an industry where hospitality is given lip service, your people actually deliver. Thanks! October 27, 2012
Rated 5.0 out of 5.0 by Overall excellent stay We stayed in a 2 Queen suite and found it very roomy and comfortable. The only negative was that the only TV was in the bedroom section which was ok for us as we didn't watch it but might not be for someone who wants to sit in the living room area. Always enjoy HI Express! October 19, 2012
Rated 5.0 out of 5.0 by Bay City Good location, easy access to surrounding area, & great staff October 15, 2012
Rated 4.0 out of 5.0 by overall great experience We have stayed here twice and enjoyed our stay. The only complaint we have is the noise level. The hotel is not very sound proof and you hear and feel noise from the level above. The second time we made sure we had a room on the top floor and it was much better. October 9, 2012
Rated 5.0 out of 5.0 by Great Service! Great stay here for almost 3 weeks. Great staff on board with your group. Special thanks to Jessica at the front desk for helping us out with a lot of local places, where to eat, what to go see, things to do in the area. Will recommend staying at this hotel anytime! September 28, 2012
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