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Rated 4.6 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Nice hotel Hotel was clean, staff friendly. Overall stay in the hotel was nice. Staff was able to accommodate putting 2 people on business in adjacent rooms, which was nice. May 18, 2015
Rated 4.0 out of 5.0 by bay city michigan no issues at hotel have stayed several times. good location for my business May 16, 2015
Rated 5.0 out of 5.0 by Great Sleep Great Service Great Experience I have a gold membership with Holiday Inn Express and so stay in them all over the US. This one was the best of the best! Friendly staff, comfortable sleeping, lots of amenities. I found the price comparable with the others HIE I stay at, but would have paid more for this one. Well worth it! May 16, 2015
Rated 5.0 out of 5.0 by Desk Staff Desk Staff made it a more pleasurable experience. Their friendliness was outstanding. May 15, 2015
Rated 5.0 out of 5.0 by Great stay! I am disabled and requier many amentities. All my needs were met and then some. The staff was great, the beds and pillows were great and our stay was great. Thank you May 15, 2015
Rated 5.0 out of 5.0 by All needs met! Both my husband and I were very ill, needing a quiet room and late checkout. The staff were wonderful, Jessica Y, the young lady that checked us in, made sure we were in a room in a quiet location and gave us a late checkout so we could rest. I was so grateful for Jessica's willingness to listen to our requests, then taking the time to make sure we were comfortable. She was so kind and considerate, actually, all of the front desk staff treated us with kindness and respect. Excellent customer service, great room and friendly staff, great value! I would recommend this hotel to anyone, work or play, it's a great place to stay. May 13, 2015
Rated 5.0 out of 5.0 by A good stay Shop at Meijer, eat at Lucky's, stay at the Holiday Inn Express Bay City and you will have a good trip. May 5, 2015
Rated 5.0 out of 5.0 by Nice place Lots of things to do by right by lots of restaurants !!! May 3, 2015
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