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Rated 3.9 out of 5 by 29 reviewers.
Rated 3.0 out of 5.0 by Disappointed Again Bare minimum in room!! No fridge, no microwave...sink plugged in bathroom. use to enjoy this particular property but seems they are skimping and over charging for rooms! No fruit, only 2% milk in Breakfast Buffet. TV did not work in Breakfast Buffet room...very sad!! December 10, 2013
Rated 4.0 out of 5.0 by Very nice & comfortable for the price Very nice, comfortable & clean. Staff friendly & helpful. Complimentary breakfast was delicious with lots of options. Nice bed & pillows. Would definitely recommend. December 4, 2013
Rated 2.0 out of 5.0 by Over priced compared to other sites, good breakfast though The price was higher than the Holiday Inn 5 miles away. I asked the front desk to email my bill to my office, they said it was against policy, I had just stayed in 5 other Holiday Inns with no problems. I like to have my office prepare expenses while Im on the road. The remote for the TV had very small buttons with over 30 options that were not available. Even the front desk had no clue as to how to turn yhe unit on. I was told that Green was on and red was off. Red was on and green was mute. Used my very old email to send this survey. November 25, 2013
Rated 5.0 out of 5.0 by I always stay here Whenever in this area for an overnight, I ALWAYS stay here. The service, cleanliness and hospitality here are superior! The breakfast is very convenient and good. November 11, 2013
Rated 3.0 out of 5.0 by Noisy Freeway but great Service Our room faced the freeway. It was almost impossible to sleep because of constant freeway noises, especially trucks. Perhaps you could supply each guest with ear plugs upon check in. Front desk was most helpful in recommending places to eat, directions to various locations we planned to visit and accommodated us with a late check out. Bravo! October 26, 2013
Rated 2.0 out of 5.0 by Horrible experience We had a very bad experience on our stay. We requested a king bed. When we arrived we were told that there were only 2 bed rooms available, and there were no other options. When we went to shower, we noticed that we had a handicapped room, and the shower head was at our knees. It was a hand held shower so it required us to hold the shower handle in 1 hand during the entire shower. When we checked in there was no mention of the handicap shower. The beds were VERY hard, and the pillows either too hard or too soft. It made sleeping very difficult. We saw some other rooms open and went in and checked, and the beds were softer than ours. When we checked out the front desk was apologetic, but did not offer any discounts. This situation could of and should of been handled much better. October 23, 2013
Rated 4.0 out of 5.0 by Noisy This place seems to have thin walls. We could hear a lot of what was going on in other rooms and in the hall. They put us right by a stairwell even though there seemed to be lots of other places they could have put us...were not very many other guests in the hotel. The hotel gym consists of only 3 machines (e.g. eliptical, treadmills) and nothing else. Other than that it was fine, clean, safe, friendly October 22, 2013
Rated 4.0 out of 5.0 by Deserves A 4 Out Of 5 This is a nicely-located, clean hotel; consistent with what you expect from Holiday Inn Express. My brother and I shared the room and required two beds. The Best Western in the area only offered single King beds, for some reason. So, we opted for HIE. It turned out to be a nice alternative. The rate is high compared to other rooms with similar features, so the value is considered average. The breakfast was exceptional, however. The desk staff were polite and efficient. October 16, 2013
Rated 4.0 out of 5.0 by Stayed here for 2 nights for baseball tournament My family stayed here while my son played in a baseball tournament nearby. The breakfast was great, hot, ready, clean and a good variety. Our room was clean and comfortable, the only thing that could be done was the noise we could hear in the hallway. It wasn't all night, but it was a little annoying when people were talking loudly and we could hear them. Despite that, we would (and will) stay here again. The pool and jacuzzi were nice as well. September 25, 2013
Rated 5.0 out of 5.0 by Worth a Stay! If you need to visit the Palm Springs area then this hotel is definitely worth a stop over. Its clean, nice hotel close to the Interstate. September 13, 2013
Rated 4.0 out of 5.0 by Air Conditioning The Beaumont Oak Valley hotel was very nice, but it did not have central air conditioning, just an individual room air conditioner which are rather noisy. otherwise I would have classified it as Excellent. September 7, 2013
Rated 3.0 out of 5.0 by Horrible Staff I was called down to the lobby at 3 in the morning for my payment so the night shift worker could close his shift. Woke up us to get money really. When we complained the next morning the staff was very rude and didn't seem to think that calling at 3am was wrong. I would not stay there again due to the lack of concern or care about respect for their guest. September 5, 2013
Rated 5.0 out of 5.0 by Great service We have stay here a half dozen times now over the last few years and each time we are very happy with our stay. Thanks You July 21, 2013
Rated 2.0 out of 5.0 by Plugged up shower; noisy A/C We are a HH Prority Club member We were very disappointed July 4, 2013
Rated 5.0 out of 5.0 by Clean and cozy So refreshing after our long HOT drive thru the AZ desert! Crossed into CA, with temps 103...few hours later pulled into HIX In 79 degrees! Walked our dogs ouside,enjoyed the beautiful flowers and grounds of Holiday Inn! May 22, 2013
Rated 5.0 out of 5.0 by Excellent well maintained and clean property The room we had was pleasantly more than expected; very spacious with a pull out couch in addition to the two beds. Not even a hint of wear anywhere in the room.The breakfast area was very large with lots of tables so that you have no difficulty getting a place to sit. The breakfast menu is standard Holiday Inn Express which is why we only rated it good rather than excellent as it did not have any special additions to select from. However that should be looked upon as quite nice though. We would definitely stay here again if in the area. May 5, 2013
Rated 3.0 out of 5.0 by Not that wonderful My Friends and I stayed at this hotel together for a friends wedding. I guess it was "golf season" also and people were playing golf in their rooms at 1:30am it was ridiculous. We had to ask for extra towels and extra shampoo and conditioner several times even though we requested it. It was not the best experience. April 13, 2013
Rated 2.0 out of 5.0 by Good front desk people, but but very loud hotel The hotel is right next to the freeway and is very loud, all night long, I kept waking up. I asked the front desk about it, and they said my room was one of the quietest! I asked about the hospitality gaurentee, and they said I'd have to talk to a manager, it was the weekend, so they called me back Monday and offered me 2,000 Priotiy Club points, which is not enough for one night, let alone two nights. Not a good hotel if you like a quits night rest. December 15, 2012
Rated 4.0 out of 5.0 by Uncomfortable bed We have stayed in many Holiday Inn Express. This bed was very hard and uncomfortable. Very surprising based on others we have stayed in. November 25, 2012
Rated 5.0 out of 5.0 by The best in Beaumont/Yucaipa As a Platinum member, this property is far and away the best Express I have stayed in. The staff is super friendly and attentive. The property is well maintained. Its hard for me to count all the little personal touches that make my stays here more comfortable and restful. November 1, 2012
Rated 5.0 out of 5.0 by Quiet and Spacious The hotel and room was very clean, with a very nice and convenient surrounding area. We wanted to be close to shopping outlets, yet in a nice hotel such as this with a very reasonable rate. The room was just great, having two Queen beds and a separate sitting area with sofa, table, and chairs. It had everything we needed and we would stay again. October 21, 2012