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Rated 4.3 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Very clean This was one of the cleanest hotels I've been in. Only thing that would have been nice, was to have some towels down at the pool. August 12, 2014
Rated 4.0 out of 5.0 by No big problems. I had no big problems and the room was very clean. The only objection I had was that the shower curtain had a bad odor. Seems like it was mildewed. I notified the front desk when I checked out. Seems to me, however, that this should have been checked by somebody before I even checked in. This was a very small negative though in my overall stay. One thing I noticed that I didn't like was the extra charge on my bill for the city's taxes. The tax was excessive and will cause me to not stay in Beaumont next year. Holiday Inn can't do anything about this, but I will not be held ransom to this excessive tax. August 11, 2014
Rated 3.0 out of 5.0 by Missing Chair made for difficult relaxation. This was our second stay at this property. First stay was nice, very impressionable. This second stay, however, left much to be desired. There was no chair in the room for relaxing-only the floor lamp. I reported this to front desk given that we were there for 2 nights. Person at front desk said they might be out of chairs?? ( I thought they were standard for a the room). Difficulty getting the internet connection, staff seem a bit to casual about correcting problems. Big change in the short time between our 2 stays. Very lax about recognition of IHG status ie would you prefer free snacks or additional points? Didn't understand her at first so asked to repeat. Ended up not getting either. August 9, 2014
Rated 5.0 out of 5.0 by great service excellent, I will always stay at a holiday inn where available to me August 8, 2014
Rated 5.0 out of 5.0 by Home Away From Home I have been staying at this Holiday Inn Express NW Parkdale Mall when ever I am in Beaumont for over 3 years. Everytime that I have stayed I have been very pleased with the bed, the bathroom and the room size. The staff provides great customer service and they are not afraid to speak to you. Something else, the guest that I have talked with were very friendly which is a plus for me. August 5, 2014
Rated 5.0 out of 5.0 by Great service and comfortable room I checked in only to discovered the reservation was made for the wrong day. The manager accommodated me with a room. They were even able to extend my reservation by one night. I checked out, left, and traveled home. Once home I discovered I had left my precription eyeglasses in my room. I called the next morning, explained, and they called me back within an hour. They found my glasses and promptly mailed them to me. I really appreciate this level of service. August 4, 2014
Rated 5.0 out of 5.0 by Beaumont We got just what we always know that we will get at Holiday Inn Express: Good,clean, modern facilities and fasr, friendly, efficient service.. August 3, 2014
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