Rated 4.4 out of 5 by 113
Rated 5.0 out of 5.0 by jerjan Great location and friendly staff
Rooms comfortable, beds clean and appropriately comfortable. Pool and table tennis great. Staff attentive to needs. Very friendly atmosphere throughout the property. I would highly recommend this facility.
The location is central to both Bedford and Mitchell. Easy access from State Road 37. Very close to a movie theatre. Easy for family and friends to locate.
My wife has trouble with her knees, and the facility allowed us to request a room near the parking lot and close to the entrance.
March 24, 2015
Rated 5.0 out of 5.0 by John F 56 Thanks for a great stay!
I actually had very basic expectations of the facility before arrival. This was a business trip and booked for me. Iwas greeted warmly on arrival, everything was explained clearly and the room was excellent. The facility was clean, quiet and up to date. Pool area and fitness center were very nice. everyoe on the staff went out of their way to make me feel comfortable and valued. I absolutely will ask to stay here again and will consider other Holiday Inn Express facilities when they are available
March 23, 2015
Rated 1.0 out of 5.0 by Platinum Member 877 Nothing Worked
The internet. hot tub, and elevator didn't work during my stay. There was loud construction going on the main level to the point you couldn't have a conversation with the front desk person during check-in. Hallways had horrible smells from construction or lack of cleaning. The room air worked occasionally. with all these amenities not working, they still charged high rates. Expressed these concerns at check-out and they didn't care or apologies. They also only give welcome bonus if you ask for it.
March 15, 2015