Rated 4.4 out of 5 by 129
Rated 5.0 out of 5.0 by C Greer Clean Rooms and Attentive Staff
We stayed at the Holiday Inn Express in Bedford over a very busy weekend for them as they were completely full due to a nearby race. There was sufficient breakfast every morning, sufficient hot water, and the hotel remained clean even though it was a rainy and muddy weekend. The staff was attentive and extremely friendly.
I wish that Holiday Inn Express as a whole (not just the Bedford site) would add more variety to their hot breakfasts. We have been staying at HIE since 2011 and every single hotel offers the same foods--biscuits, gravy, scrambled eggs, egg omelets (these are not so tasty), pancakes, bacon, sausage. No matter where we stay (both in the US and Canada), I know that the breakfast choices will always be the same. After 4 years, this menu needs to be revised.
May 10, 2015
Rated 5.0 out of 5.0 by msmari1234 Really clean
Nice express. Much cleaner than others. comfortable bed and service great.
May 7, 2015
Rated 4.0 out of 5.0 by mmorten privacy on their terms
this was a nice property, very clean room, and comfortable bed. The lights from the parking lot did shine directly into my room. As with any holiday inn express the breakfast is the usual very little variety, if your only staying a night or two it would be fine but if your there for an extented amount of time it gets old. My room was on the second floor, in the hall there was a strong order of chlorine luckly it did not carry into the room. My major complaint with this property is that if you have the do not disturb sign for three consecutive days they will enter your room. Their only explanation was it was their policy. I spend hunders of days a year on the road for business and this is the first hotel i've been to with this policy. I do not want anyone coming into my room because 10-20K worth of equipment I carry with me. This is a deal breaker for me and will not vist this location again. even though I'm a platium member I did not receive a room upgrade, This seems to be a pretty common, IHG almost never gives upgrades.
May 6, 2015