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Rated 4.3 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Christmas shopping weekend enhanced The stay at the hotel was excellent from the greeting on arrival to the help with our next booking on leaving. It was not possible to recommend an individual member of staff ,as all the staff were excellent.Hotel modern,clean and a reasonable range of breakfast items included in the price at hotel.The internet was slow at times though.First stay at this hotel,now booked two further stays.Excellent experience,a pleasure to be a guest here. November 20, 2014
Rated 5.0 out of 5.0 Calm, quiet, friendly and efficient My wife and I were in Bedford to attend a wedding and very happy to have chosen this hotel. From the friendly welcome at the front desk through to our departure it was hard to find fault with the hotel. The room was attractive and calming, with enough space for my computer and work materials (free wifi was great) as well as clothes - though for a long stay the limited storage space might prove a challenge. The place was spotlessly clean throughout, the decor attractive and calming, and the hotel very quiet despite being close to a main line railway and motorway. Main areas for improvement would be breakfast, which was adequate. It would be good to have bacon to accompany the sausages and beans, and ham to go with the cheese slices. The croissants were of the British doughy squashed variety. There was a bit of a delay in clearing tables in the breakfast area. The only real gripe is the lack of public transport access. It is unacceptable to continue building hotels and other facilities without adequate sustainable transport options - there is not even a footpath to the place! The complete isolation from Bedford and surrounding villages forces guests to use an environmentally and socially damaging form of transport, the car. However, once inside, the hotel is an excellent place for a short stay and I'd happily recommend it. November 14, 2014
Rated 5.0 out of 5.0 by A good overnight stay very good value with a warm friendly atmosphere ...if I have one comment is the second room I booked could not be put on my club points even though I paid for it oh well never mind no problem just disappointed November 12, 2014
Rated 4.0 out of 5.0 by Good value but poor internet speed This was a good choice for a reasonable price. However even though the bathroom was clean to the eye there was a slight smell of wee around the loo. The WIFI was available but the internet speed was extremely slow November 10, 2014
Rated 4.0 out of 5.0 A fine stay We really enjoyed our stay, short as it was. As walkers who like to get an early start, we both enjoy your fine breakfasts and speedy service. November 8, 2014
Rated 1.0 out of 5.0 by Unhappy with the Beds You need to specify clearly that a double room is not guaranteed when booking. I was very unhappy being in a twin room. November 5, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff Stayed on business and was well looked after by the staff who were always available and willing to fulfill the various requests we had while meeting colleagues. Special thanks to Katie for her help. October 30, 2014
Rated 5.0 out of 5.0 Bathroom Doors and Breaqkfast Meat The room upon entering was very tidy and clean which is a great start compared to some places I have been. In addition, my friend and I were highly (and i mean highly) amused by the bathroom door that doubles as the bathroom door and the toilet door. The room was always a nice temperature which was easy to control. The staff were very kind and helpful and before venturing out on the Friday evening into Bedford, gave us some ideas of where to go, where to avoid, which taxi's to use to get home etc. However, the WiFi constantly didn't work thorughout the weekend, the page would not redirect as the leaflet said it would. Also, I was surprised to see a breakfast offering that did not include bacon, I found this very strange. The main downside of my room was the view of the sceptic tank out back, it could have been fenced off at the very least so it wasn't visible. October 28, 2014
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